Dear Mrs. Martha ,Thank you for the review.Kind Regards

Dear Mr. Herve,Thank you for the review.See you the next time in VeniceKind Regards

Dear Guest,We thank you for your review.See you for your next stay.Best regards

Dear Guest,We thank you for your review.See you for your next stay.Best regards

Dear Guest,We thank you for your review.See you for your next stay.Best regards

Dear Mrs. Margareta ,Thank you for the review, see you the next time.Kind Regards

Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

Dear Mr. Doug ,Thank you and see you the next time. The bridges and stairs is typical venitian. : )Kind Regards

Dear Mrs. Florencia ,Thank you for the review. We are sorry but we have new blankets.Kind RegadsReception

Gentile Sig.ra Selene ,La ringraziamo .Cordiali SalutiRicevimento

Dear Mrs. Harold We are sorry .Kind Regards

Dear Mrs. Maurizio ,The remote control is on the wall for the AC and working.Many thanks for the review.Kind Regards

Dear Mr. Timothy,Thank you for your review.Kind Regards

Dear Mrs. Cindy We are sorry for your review. We talk with our manager of that. If you wish to send us in our email more information.Many thanks.Kind RegardsReception

Dear Mr. AmparoMany thanks.Kind Regards

Dear Mrs. Damian ,Many thanks for the review.Kind Regards

Dear Mr. Carlo ,Many thanks.Reception

Dear Mrs. Kate Thank you, see you the next timel.Kind RegardsReception

Chère MadameEn ce qui concerne le panneau avec le nom de l'hôtel, Venise est une ville historique et nous ne pouvons pas mettre de panneaux plus grands ou plus lumineux pour sa conservation comme l'exige la loi.En ce qui concerne l'évaluation, nous regrettons votre avis.Toutes nos chambres, réception, salle de petit-déjeuner, cuisine et bien plus encore viennent d'être rénovées.Cordialement

Dear Mrs. Daniela ,Thank you for the review.Kind Regards

Dear Guest,Any request for a personal receipt must be requested at the time of booking or at the latest at check in.We are sorry about your experience. We have high standards of hospitality.We will talk in our next meeting to improve these points made by you.Best regards

Dear Mrs. Maria ,Thank you , see you the next time.Kind Regards

Dear Guest ,Thank you for your review.See you the next timeKind Regards

Dear Guest,Thank you for the review.Kind Regards

Dear Guest ,Thank you for the review.Kind RegardsReception

Dear Mr. Mike Thank you for your review.See you the next time in Venice.Kind Regards

Dear Guest thank you for your kind review. Best regardsRoberto

Dear Mrs. NataliaThank you for the review.See you the next time in Venice .Kind Regards

Dear Mrs. Tammy,Thank you for your review.Our rooms have a standard size as reported on the sites. Our cleaning and sanitation standards are high.Kind Regards

Dear Mr. Ryuichi Thank you for the review.Kind Regrds

Dear Mr. JasonThank you for the review.Kind Regrds

Dear Mr. Juan Thank you for the review.Kind Regrds

Dear Mrs. Lisa Many thanks for your review. See you the next time in Venice if you wish !!!Kind Regards

Querida señoraLo sentimos y en la próxima reunión del hotel hablaremos sobre cómo mejorar nuestra estructura para darle una mejor bienvenida.Desde piazzale roma hasta el hotel se tarda unos 30 minutos a pie. Venecia tiene muchos puentes y es como un laberinto por lo que es fácil perderse.Ponemos esta sugerencia como último recurso. En el caso de muchas maletas, esta elección es obviamente inconveniente.Al igual que las dos primeras opciones, son el vaporetto público que tarda unos 35 minutos y luego 5 minutos andando y un pequeño puente o un taxi privado que es más caro pero más cómodo y rápido.Desafortunadamente, Venecia es un poco compleja.Atentamente

Dear Guest ,Thank you for your review.Kind Regards

Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

Dear Guest,Thank you for the review.Kind Regards

Dear Guest ,Thank you for your review.Kind RegardsReception

Dear Mr. Anton,Before arrival, as per terms and conditions, a pre-authorization equal to the total amount of the stay is made.The air conditioning works but is activated according to the Italian law for ecology and will be activated shortly, so we are sorry that you did not find it during your stay but unfortunately this is the law.Best regards

Dear Guest ,Thank you for your review.Kind Regards

Querido invitadoGracias por tu reseña. En la próxima reunión hablaremos de cómo mejorar la estructura y el servicio.Atentamente

Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

Dear Mr. AndresThank you for your review.Kind Regards

Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

Dear Mrs. Susana,Thank you for the review.See you the next time in Venice .Kind Regards

Dear Mr. Mary,Thank you for your review.Kind RegardsReception B. Dimitri