Sorry to hear that we fell short during your stay. Are you able to provide us more details regarding where we fell short during your stay??

Sorry for the inconvenience you had during your stay

Thank you

Thanks for the good compliments

I will pass on the good compliments to my team

Thanks for the compliments

Thanks for the compliments

Thank you

Thank you

Thank you for

Thank you

Thank you! Hope to see you again.

Thank you

Thank you

Dear Carmen,Thank you for choosing Springhill Suitse by Marriott Toronto Vaughan.

Thank you for the compliments. I will pass on to the team.

Thank you

We appreciate your compliments.

Good afternoon Becky,We do apologize for the inconvenience you had encountered during your stay. We have posted 5000 Marriott Bonvoy points as compensation

Dear Mat,Thank you for taking the time to share your feedback with us. We sincerely apologize for the shortcomings you experienced during your recent stay. Providing exceptional service and maintaining high standards of cleanliness are our top priorities, and we regret that we fell short of meeting your expectations on this occasion.Regarding your concerns about the breakfast experience, we take your feedback seriously and will address this issue with our breakfast staff to ensure that they are providing attentive service without making guests feel uncomfortable. We understand the importance of a pleasant dining atmosphere, and we will strive to make improvements in this area.Additionally, we appreciate you bringing the condition of the pool room to our attention. Our maintenance team will promptly investigate the issues you mentioned with the ceiling and cleanliness of the pool and hot tub areas. Please accept our sincere apologies once again for the inconvenience caused during your stay. We value your feedback as it helps us to identify areas for improvement and enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.

Good morning Kevin,I do apologize for the inconvenience regarding about the advanced payment taken prior to your arrival.

Thank you

Thank you

Thank you

Dear David,It's great to hear that our staff left such a positive impression on you! We pride ourselves on providing exceptional service, and it's always rewarding to know that our efforts are appreciated. Once again, thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Dear Connie,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Dear Carolyn,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Dear Elizabeth,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Thank you for

Dear NICOLE,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Dear Eric,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Dear Josie,Thank you for taking the time to provide us with feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed our pool with spa and that you found our staff to be excellent in providing service throughout your visit. Your compliments are greatly appreciated, and we will be sure to pass them along to our team.We regret to learn about the issues you encountered with the maintenance of certain aspects of our property, such as the broken doors in the shower and toilet, as well as the non-functioning exhaust fan. Please accept our sincerest apologies for any inconvenience this may have caused during your stay. Rest assured, we will address these maintenance concerns promptly to ensure that all of our guests have a comfortable experience.Your feedback regarding the complimentary breakfast is also noted, and we will use it to continually improve the quality and variety of options we offer.Once again, thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Dear Serena,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Thank you for the perfect score. I will give your suggestion to my management team.

Dear Michael,We appreciate your feedback and glad that you enjoyed your stay with us.Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Dear Barbara,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Good afternoon Chris,Are you able to provide us more information regarding the score you have gave us?

Dear Stephen,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Dear Patrick,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Dear STACEY-LYNN,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Dear Anonymous,Please accept our apology for not meeting your expectations during your stay with us. Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Sorry that we fell short on the breakfasr.

Thank you for the good compliments. I will pass on to my team.

Thank you

Dear Jordyn,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.

Thanks for the compliments

Thank you

Thank you

Thank you

Dear Mayurran,Thank you for choosing Springhill Suites by Marriott Toronto Vaughan.