The hotel was fine, long drive to Vail, no bathroom except in rooms
David
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
8/10 ดี
Julie
เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
24 ม.ค. 2024
Older building, but well kept, and clean.
Friendly staff. Snow was cleared on sidewalks and parking lots, even very early in the mornings. Will stay there again.
Everything went very well. The check-in clerk was courteous and quick. The room had everything that we needed. The bed was comfortable. Breakfast was adequate. Check-out was easy.
Great location right off of 70. Grocery store and good pizza place right next to the hotel. The free breakfast had great options.
We were disappointed that their laundry facilities were out of order. That was one specific feature I looked for when I booked the place. We are on a month long road trip so doing laundry was one main reason we stopped here. So that was a bit frustrating.
After in the room a couple of hours I dropped a prescription bottle that rolled off the back of the dresser by the wall. I needed that medicine so I moved the dresser out and found trash and other items that could have been there for a couple of years. I let the manager know the next morning on my way out. He could have have said something by either saying I am sorry or cutting the cost of the room but he didn’t say anything other than what was the room number again.
Allen
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก GM วันที่ 18 มิ.ย. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Vail Valley. On behalf of our entire team, I would like to apologize for failing to exceed your expectations and finding a tissue behing the dresser. I was unable to find any other " trash and other items that could have been there for a couple of years".We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
Wonderful place! It has been a challenging time to travel these days, and this hotel was comfy, very friendly staff and good breakfast. Thank you to whoever keeps the establishment clean!!!! Views were fantastic! I would happily stay here and recommend!
It was fine. Property is a bit aged but clean enough. Breakfast area was too small if the hotel is busy. But the grocery store next door is quite convenient.
Savannah at the front desk went above and beyond to accommodate us. My son had some altitude sickness & Savannah helped us out with clean bedding, waters & was so kind.
The lady at the front desk was AMAZING! She was so friendly and helpful and nice! Would stay again just for her!
Room was clean, pillows were great but mattress was a little uncomfortable.