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Aparthotel

Oaks Townsville Hotel

4.5 star property
Luxury aparthotel with fitness centre and outdoor pool

Choose dates to view prices

Photo gallery for Oaks Townsville Hotel

Enjoy a view of the surrounding area from the upper-level balcony.
Relax by the serene pool surrounded by palm trees and modern architecture.
Enter a grand lobby with a high ceiling, wooden paneling, and large windows.
Enjoy a romantic dinner for two with a beautifully set table, complete with fine silverware, wine, and a lovely bouquet.
Experience the charm of The Metropole Hotel, featuring a two-story structure with a curved roofline and an inviting outdoor dining area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Housekeeping
  • Parking included
The current price is ฿4,345
฿4,345 total
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Mt Stuart Studio

1 bedroom, desk, iron/ironing board, cots/infant beds

Mt Stuart Studio

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
Separate bedroom
  • 47 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

1 bedroom, desk, iron/ironing board, cots/infant beds

Studio

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
Separate bedroom
  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for City Studio

1 bedroom, desk, iron/ironing board, cots/infant beds

City Studio

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
Separate bedroom
  • 47 sq m
  • Studio
  • 1 bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Dual Key

1 bedroom, desk, iron/ironing board, cots/infant beds

Two Bedroom Dual Key

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
Separate bedroom
  • 94 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for City Scape Studio Apartment

1 bedroom, desk, iron/ironing board, cots/infant beds

City Scape Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Apartment

1 bedroom, desk, iron/ironing board, cots/infant beds

Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Mount Stuart Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two-Bedroom Dual Key Apartment

1 bedroom, desk, iron/ironing board, cots/infant beds

Two-Bedroom Dual Key Apartment

  • Sleeps 4
  • 1 Single Bed and 1 King Bed

Mt Stuart Studio-No Housekeeping

  • Sleeps 2
  • 1 King Bed
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About the area

Map
81 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • Museum of Tropical Queensland - 7 min walk - 0.6 km
  • Magnetic Island Ferry Terminal - 8 min walk - 0.7 km
  • Townsville Entertainment & Convention Centre - 13 min walk - 1.1 km
  • Queensland Country Bank Stadium - 18 min walk - 1.6 km
  • Castle Hill - 20 min walk - 1.7 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Wild Rice Laos & Thai Cuisine - ‬12 min walk
  • ‪IMC Steak House - ‬6 min walk
  • ‪Molly Malones Irish Pub - ‬17 min walk
  • ‪Zambrero Townsville - ‬13 min walk
  • ‪Grill'd - ‬8 min walk

About this property

Oaks Townsville Hotel

Luxury aparthotel with fitness centre and outdoor pool
This smoke-free aparthotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and an electric kettle, while a TV with cable channels and a DVD player provide a bit of entertainment.
Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

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  • Air conditioning
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8.6 out of 10, Excellent, 1,002 reviews
The price is ฿3,641
฿4,006 total
includes taxes & fees
3 Aug - 4 Aug
Hotel Grand Chancellor Townsville

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Metropole Hotel

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 20.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

Does Oaks Townsville Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Oaks Townsville Hotel?

As of 20 Jul 2025, prices found for a 1-night stay for 2 adults at Oaks Townsville Hotel on 27 Jul 2025 start from ฿4,344.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oaks Townsville Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Oaks Townsville Hotel?

Self-parking is free at this property.

What time is check-in at Oaks Townsville Hotel?

Check-in start time: 2:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Townsville Hotel?

Checkout is at 10 AM.

Where is Oaks Townsville Hotel located?

Located in South Townsville, this luxury aparthotel is within a 15-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 1 mi (2 km). Townsville Station is 30 minutes by foot.

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Oaks Townsville Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 798 out of 1518 reviews
Rating 8 - Good. 515 out of 1518 reviews
Rating 6 - Okay. 128 out of 1518 reviews
Rating 4 - Poor. 51 out of 1518 reviews
Rating 2 - Terrible. 26 out of 1518 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Narelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jul 2025

10/10 Excellent

olivia

Liked: Cleanliness, property conditions & facilities, communication
I liked the property because its quite and private love staying there
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Liked: Cleanliness, communication
Nice view
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, communication
Central
Stayed 1 night in Jul 2025

10/10 Excellent

VIVIENNE TIOMAI

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and lovely set up with kitchenette washer and dryer, also a balcony which is a plus had all the features we love including Foxtel, no need for soap they have all the dispenser solutions available even lotion it smells amazing. I will be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, room comfort, communication

Great location and good value for money.

Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities
Clean, quiet. Table and bedside table definitely in need of replacing.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort, communication

Perfect Room!

Amazing place. Everything we needed was in the room. Especially appreciated the washer & dryer, even supplied a detergent packet. Wow!
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view from city facing balcony
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
Always a great place to stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay.

10/10 Excellent

Darren

Very comfortable and walkable distance to restaurants and shops!
Stayed 2 nights in Jun 2024

10/10 Excellent

Monica

Liked: Cleanliness
Comfortable bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Return stay.

Very clean and comfortable room with all amenities.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Arrived late and there was still an available front desk. The room facilities are complete, only the WIFI network is not stable. Recommended overall.
Stayed 1 night in Apr 2025

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities, communication
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Liked: Communication
Disliked: Cleanliness, amenities
Not easy to find the reception on arrival as it is’ hidden’ at the back of the Metropole Pub, the room could have been cleaned properly, the balcony and its very basic furniture were covered in dust. The range hood doesn’t work and needs a good cleaning as well. The unit has a bathroom which is purposed built for people with a disability or mobility issues which makes it a little unpractical for people without disability.
Stayed 2 nights in Jun 2025

10/10 Excellent

PHILIP

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff in reception was very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, communication
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Stayed 1 night in Aug 2024

8/10 Good

Matt

Liked: Cleanliness, amenities
Restaurant downstairs was great. Property was boring
Stayed 2 nights in Nov 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the stadium and restaurants all walkable.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hreat locatiom, friendly staff
Stayed 10 nights in Jul 2023

8/10 Good

Shelby

Liked: Cleanliness, room comfort, communication

Comfortable and decent value

Was comfortable and good value for money comparatively. Interior is looking a bit dated. Only given one key card I realised when I got to the room, however there was two of us staying. Yeah I could have asked for another one, but if you book for two, I feel like you should be offered two.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view was excellent, the apartment was relaxing and pleasant
Stayed 3 nights in Jun 2024