Great service mind staffs, very helpful. The hotel is in a good location.
Sarinna
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก KUSHIRO วันที่ 25 ก.พ. 2024
Thank you very much for having stayed at Sotetsu Fresa Inn Ueno-Okachimachi.The greatest pleasure is to be able to feel that you are satisfied with our hotel.As for the location, it is popular that it is convenient within a few minutes walk from the station.Thank you for providing your valuable feedback.Our warm hospitality awaits your return sometime soon.
การตอบกลับจาก Front desk clerk:KUSHIRO วันที่ 8 ก.ค. 2023
Thank you very much for having stayed at Sotetsu Fresa Inn Ueno-Okachimachi.Thank you for providing your valuable feedback.Our warm hospitality awaits your return sometime soon.Front desk clerk:KUSHIRO
Great location that was easy access to train. Hotel was new and clean. Staff was polite and helpful.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2019
การตอบกลับจาก Sotetsu Fresa Inn Ueno-Okachimachi วันที่ 24 ม.ค. 2020
Dear Sir/Madam
Thank you for your favourable rating for the Sotetsu Fresa Inn Ueno-Okachimachi. We are delighted that you had enjoyed our facilities and services. We look forward to more opportunities to welcome you again, in not too distant future.
Best Regards,
Kimiko Ha
การตอบกลับจาก Sotetsu Fresa inn Ueno Okachimachi วันที่ 28 พ.ย. 2019
Dear THAWARI
Your fabulous review rating for the Sotetsu fresa Inn Ueno-Okachimachi is much appreciated. We are delighted that you had enjoyed your stay, services and location. And, we thank you for your recommendation.
Meanwhile, we look forward to more opportunities to welcome you again, in not too distant future.
Best Regards,
Kimiko Ha
การตอบกลับจาก Best Regards, Kim วันที่ 26 ก.ค. 2019
Thank you for selecting us out of the many possible places here.
And thank you for sharing your review with us.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction
On behalf of the staff, I would like to express my gratitude for your patronage and your compliments.
We eagerly anticipate your next visit and look forward to serving you again.
การตอบกลับจาก Sotetsu Fresa Inn Ueno-Okachimachi วันที่ 13 ก.ค. 2019
Dear Sir/Madam
Your excellent review rating for the Sotetsu Fresa Inn Ueno-Okachimachi is very much appreciated. We are delighted that you had enjoyed our location, facilities and services. It will be our pleasure to look forward to welcome you again, in not too distant future.
ขอบคุณสำหรับการเข้าพัก。
Best regards,
Kimiko Ha
Location อยู่ใกล้รถใต้ดิน ดองกิ ตึกม่วง ตลาด และไม่ไกลจาก JR การเดินทางสะดวก
ผู้เข้าพักจริง
เข้าพัก 6 คืน, มิถุนายน 2019
การตอบกลับจาก Sotetsu Fresa Inn Ueno-Okachimachi วันที่ 28 มิ.ย. 2019
Dear Sir/Madam
Thank you for your fantastic review rating, following your recent stay at the Sotetsu Fresa Inn Ueno-Okachimachi. We are pleased that you had enjoyed our facilities and location. Your kind recommendation for our Hotel is much appreciated.
In the meanwhile, we shall look forward to welcome you again, when your travels bring you to Tokyo.
ขอบคุณสำหรับการเข้าพัก.
Best Regards,
Kimiko Ha
Thank you for using our hotel.
We apologize for the inconvenience caused by the room size.
We will strive to improve our services to satisfy our customers.
Thank you for posting a review.
Thank you for using our hotel.
As you say, there are many shopping spots around the hotel.
I think that it is convenient when choosing a souvenir.
Also, when visiting sightseeing, we hope you can use our hotel.
We look forward to seeing you again.
Thank you for using our hotel.
The hotel is close to the station and is convenient.
if you come to Japan for sightseeing again, it would be appreciated if you could use our hotel.
Thank you for posting a review.
Thank you for staying at our hotel.
There are many shops near the hotel.
There is a 24-hour convenience store and Don Quijote, and in the daytime there are many shops in Ameyoko.
I think you will find something to be a souvenir.
Also, when visiting for sightseeing, we hope you will use our hotel.
Thank you for posting a review.
Thank you for using our hotel.
We apologize for the inconvenience caused by the room size.
As you say, the hotel is close to the station and convenient.
If you come to Ueno, we hope you will use our hotel.
Thank you for posting a review.
Thank you for using our hotel.
Hotel is near to station and thinks that it is very convenient for movement.
Also, when visiting sightseeing, we hope you will use our hotel.
Thank you for posting a review.
Thank you very much for using our hotel.
The hotel is conveniently located near the station.
I think it is very convenient for travel such as sightseeing.
If you come to Ueno, we hope you will use our hotel.
Thank you for posting a review.
The room is too small for opening 2 luggages at he same time. But overall this hotel is good
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มีนาคม 2019
การตอบกลับจาก Kimiko Na วันที่ 1 เม.ย. 2019
Dear Sir/Madam
Thank you for your review on the Sotetsu Fresa Inn Ueno-Okachimachi.
We sincerely apologise for the inconvenience about room size.
There are Corner Double room is bigger than others, you may choose it in next visit.
Nevertherless, we are delighted that you had a comfortable stay experience and liked our location.
It will be our pleasure to look forward to more opportunities to welcome you again, soon.
Best Reagrds,
Thank you for using our hotel.
We will continue to improve our services to satisfy our customers.
It would be nice if you could use our hotel if you had the opportunity.
Thank you for posting a review.
We look forward to your next visit.
Thank you very much for using our hotel.
It is about 5 to 10 minutes walking from Ueno station to the hotel.
Because Okachimachi station is near by JR please use it if you like.
In addition, I am pleased if you can use our hotel when coming to Ueno.
Thank you for posting the review.
Good location near train station but so disappointed about room maid We stay 3 night but they never change our towel and one day they forget close our room all day !! I leave early and come back at midnight door still open good luck notthing is missing.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก Sotetsu Fresa Inn Ueno-Okachimachi วันที่ 17 ก.พ. 2019
Dear Sir/Madam
Thank you for taking the time to review your experience at the Sotetsu Fresa Inn Ueno-Okachimachi. We are disappointed to hear we failed to meet your expectations and sincerely apologize for these inconveniences that disrupted your overall experience. We would love the opportunity to discuss this with you further so that we may follow-up appropriately with team as this does not reflect our standards.
We hope to have the opportunity restore your faith in our hotel in the near future.
Best Regards,
kimiko Nakada
Reservations
Thank you very much for using our hotel.
Because hotel is near from station, I think that it is very convenient for movement.
In addition, I am pleased if you can use our hotel when coming to Ueno.
Thank you for posting the review.
Thank you very much for using our hotel.
I'm sorry for the inconvenience about the size of the room.
We will strive to improve the service so that we can cover that point.
In addition, I am pleased if you can use our hotel when coming to Ueno.
Thank you for posting the review.
Thank you very much for using our hotel.
Were you able to spend comfortably at the hotel?
We will strive to satisfy our customers.
We would be pleased if you could use our hotel when you come for sightseeing.
Thank you for posting the review.
Thank you very much for using our hotel.
Because hotel is near from station, I think that it is very convenient for movement.
We are glad that you can use our hotel again when you sightseeing.
We are looking forward to seeing you coming again.
Thank you very much for using our hotel.
As you say, there are many shops around the hotel and you do not have to worry about shopping.
In addition, I am pleased if you can use our hotel when coming to Ueno.
Thank you for posting the review.
Thank you for using our hotel.
We strive to improve service so that customers can spend comfortably.
In addition, We are pleased if you can use our hotel when coming to Ueno.
Thank you for posting the review.
Thank you for using our hotel.
We are very happy you have praised the facilities.
However, we apologize for any inconvenience caused by room TV or check-in.
Once you check out, you will need to check in again.
Thank you for your cooperation, we apologize for any inconvenience.
Thank you very much for using our hotel.
However, there are inadequacies about cleaning the room and We are sorry indeed.
In a room where cleaning of the room was requested, usually washes the glass.
We will tell the cleaning staff about this time and lead to improvement and clean up dust frequently as well.
It is a very selfish wishes but We are pleased if you can use our hotel when you come to Ueno again.
Thank you for posting the review.
The Hotel location is very good and too close to JR Okachimachi and Ueno-Hirojoki railway. Including Ameyoko market and Takeya (Purple building). I think this is heaven for shopping guys :)
Thank you very much for using our hotel.
As you say, there are plenty of places to shop near the hotel.
I think that it is very convenient.
We would be pleased if you could use our hotel when coming to sightseeing.
Thank you very much for using our hotel.
We are honored to receive the words of compliment from you.
It is a good point of the our hotel that it is close from the station.
We think that it is convenient when traveling to Tokyo, such as during sightseeing.
In addition, we are pleased if you can use our hotel to come to sightseeing.
Thank you very much for choosing our hotel.
We think that shopping is fun because there are many shops in Ueno.
Ameyoko, located between Ueno station and Okachimachi station, sells various items such as food and clothes.
Also, as you say, big UNIQLO and GU are near Okachimachi station so please visit.
In addition, We are pleased if you can use our hotel when coming to Ueno.
Thank you for posting the review.