4/10
Even though daily housekeeping is listed for the property, it doesn’t happen. Our mounted conditioner bottle was empty so I left a note for the housekeeper. When we returned to our room, our room hadn’t been touched. There was a card in the bathroom that stated if you wanted fresh towels to put your used bath towels on the floor. Those were still there and not replaced. Trash cans were also full and not emptied. I inquired with the front desk to get conditioner and fresh towels and was told housekeeping services only happen after check out. This is our 2nd stay at this hotel and it wasn’t like that before so I’m not sure what changed or if they were short staffed. We came back to this hotel because we had a great experience the first visit.
Jenny
เข้าพัก 2 คืน, กรกฎาคม 2025