Dear Somchai , We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Novotel Hong Kong Nathan Road Kowloon

Dear Guest, Thank you for your review and we are sorry that you have not enjoyed your stay. We do hope that we can welcome you back for an improved visit. Kind regards, Daniel McKeown General Manager