Thank You SO much to the Crowne Plaza Melbourne-Oceanfront for kicking-off my New Year 2024... in style!
I arrived on January 1st New Year's Day from across the pond, England, for 3 nights, until the 4th.
I was travelling to Melbourne for work. My work schedule and meetings began on the 5th January. So beforehand, I wanted to arrive a few days earlier to relax and unwind on the beach. I was actually previously booked in to a different hotel a little further along the beach. However, when I started reading all of the reviews for all of the oceanfront hotels in Melbourne, I noticed the Crowne Plaza's General Manager, Alan, replied to every single review... good, bad or indifferent. This really stood-out to me. Here is a GM who takes great pride in his work and his hotel. This hotel, because of Alan, got my vote of confidence. So, I cancelled my reservation with the previous oceanfront hotel and booked immediately with the Crown Plaza Melbourne-Oceanfront... and it was the best decision I could have made!
While writing this review, I noticed I can only use 1,500 words so I will be leaving a more in-depth review elsewhere. Very quickly...
THANK YOU to 'Chuck' (front-desk), 'Dillon' (front-desk), 'Joe' (front-desk who granted my late 2pm checkout) 'Judy' & 'Angie' (Breakfast), 'Shawn' or 'Shaun' (the best bartender) and 'Marco' (the greatest shuttle driver I've ever had).
I know the attitudes of all these wonderful staff filters from the top - Alan.
A Hundred Thank You's!