Seasonal outdoor pool, pool loungers

Reviews of Grand Hotel Vesuvio

4 out of 5
Grand Hotel Vesuvio
Via Nastro Verde 7, Sorrento, NA

Reviews

8.6

Excellent

Rating 10 - Excellent. 312 out of 715 reviews" "
Rating 8 - Good. 296 out of 715 reviews" "
Rating 6 - Okay. 71 out of 715 reviews" "
Rating 4 - Poor. 27 out of 715 reviews" "
Rating 2 - Terrible. 9 out of 715 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Maria, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls paper thin. Overcharge on wine. Far from town and inconvenient as there are no sidewalks to walk into town. It’s up the mountain on a super busy street. You need to take the shuttle which runs every hour and a half. Good size rooms and bathrooms. Good breakfast. People were nice overall.
Stayed 2 nights in Oct 2023

8/10 Good

Lucie

Stayed 2 nights in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This felt like a lovely luxury stay. The location was a little tricky and although there were a couple of issues with the shuttle bus, this did not really impact our stay much. The only thing I would suggest is having more transport options available at the end of the evening as it could get a little stressful knowing if you were going to get on the shuttle or not and taxi's are very over priced for the distance. However, the hotel is amazing, and the staff couldn't do enough. The pool is lovely and there are some nice options for lunch. The bar staff were so friendly and the evening entertainment was excellent with amazing views of the surrounding landscape. Our room was lovely and always kept clean. We did have an issue with ants which was sorted immediately we brought it to the attention of the hotel even though it was late at night. We felt very looked after, and the trips organsied by the hotel worked out really well and worth the price. I would definetly reccomend it and I look forward to staying there again.
Stayed 6 nights in Aug 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel, front desk staff was excellent. The view from our balcony was spectacular. I had a problem with the transportation, the bus driver was very rude and passed up several people waiting at the bus stop for return pick up to the hotel. The breakfast buffet was okay.
Stayed 3 nights in Aug 2023

8/10 Good

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hi! I had a great stay on this property. The staff was very helpful and the hotel super nice. They offer transportation for free to the city (which is key!!). I highly recommend this hotel. Our room had a terrace and was really nice. A few things to improve: - The tours offered by the hotel where way far expensive than outside -Breakfast was good, but it could be better. Try to improve the quality of the scrambled eggs

10/10 Excellent

Ksanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights in room 325 of this excellent hotel. The room from the large balcony was absolutely breathtaking. All the staff were very friendly and the Reception staff were particularly helpful with any queries - I booked our Pompeii/Vesuvius trip with them, which was excellent. I requested a kettle and it arrived efficiently! Nothing was too much trouble for them. The hotel courtesy bus to Sorrento is excellent and essential - we walked it once but, in the heat, it is hard work! The pool is lovely and there were always enough sun beds. The pool staff were so kind, helping a disabled guest in and out of the pool with great care. We were “breakfast only” and that was fine. We have had better 4 star hotel breakfasts with eggs/omelettes etc being cooked in front of you - but it was ok. We did a ferry trip to Capri which was good. Be aware that the Sorrento to Positano bus is crazy busy on a Saturday! Think its quite busy most days but we tried on a Saturday. Each half hourly bus holds 50 passengers and when we arrived at the bus station, there was probably 200 people already waiting in the queue in the heat, so we were told we wouldn’t get on a bus for 2 hours!! We decided not to bother and, if we had read this fact anywhere, we would have tried on a weekday instead! We would highly recommend this beautiful hotel and, for sure, all the friendly and helpful staff, - including porters, cleaners and everyone - really make your holiday perfect!
Stayed 5 nights in Aug 2023

10/10 Excellent

Preeti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Free shuttle from hotel to centre.
Stayed 3 nights in Aug 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay - slightly out of sorrento town
Overall good stay. Easy checkin. Breakfast ok but slightly limited in choices. Lunch menu again ok. Only ate dinner once - buffet dinner - expensive and not great. Rooms good size. superb view from front of hotel over the bay. Bus transport to town often overcrowded and required wait for bus to return for transport to and from the hotel. Service at the hotel excellent. pool area clean and lots of beds/shade when needed.
Stayed 6 nights in Jul 2023

10/10 Excellent

Santa

Stayed 3 nights in Jul 2023

6/10 Okay

Serena

Liked: Cleanliness
Stayed 3 nights in Jul 2023

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place! The pool was amazing and shuttle was used a lot. Perfect spot!
Stayed 5 nights in Jul 2023

10/10 Excellent

Amitava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
1. The staff were amazing. We arrived very late,.and the manager immediately called ahead to the restaurant (ballroom with incredible views) to expect us, even though we were past the hours, and were served an amazing meal. Afterwards, though pretty late, he again set us up for shuttles and tours, gave us recommendations for driving to Amalfi and Positano. 2. The food options at breakfast and at dinner were outstanding and the view is amazing. 3. They have an excellent bar on an open water facing terrace with very reasonably priced drinks. You can even sit and sip water, they really don't push you at all - the staff here are super friendly as well, and they have live music most nights from 830-11. 4. Parking is available and free should you choose to drive here. 5. The location is amazing. Close enough to use their free shuttle to be in downtown Sorrento in 10 minutes, far enough to not have constant noise. 6. The rooms are extremely spacious and well appointed.
Stayed 3 nights in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Kirstin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, super clean, staff so friendly and helpful. Definitely coming back next year.
Stayed 4 nights in Jun 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, size of room, staff, pool... all were great
Stayed 2 nights in Jun 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very warm and helpful...restaurant very good and convenient. Arranged excursions from hotel easily..shuttle to downtown Sorrento very convenient and used it a lot. Room was clean and beds comfy....the view of Sorrento is magnificent.
Stayed 10 nights in Apr 2023

8/10 Good

Mark

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation Dream!
Great stay, comfortable…scenic and good value for your money.
Stayed 6 nights in Oct 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Quick check in nice location free shuttle service all day to city center with schedule
Stayed 1 night in Oct 2022

4/10 Poor

Dmitry, West Sacramento

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good breakfast and views only. Special thanks for the shuttle. Breakfast was above average. Very noisy day and night. Very bad soundproof. If someone going through the hall - you definitely gonna hear that. Pool was cold in the beginning of October. Mattress was too soft. Rooms didn't renovated since 1980'. Special thanks for no smell in the room. Bathroom and shower is too tight.
Stayed 3 nights in Oct 2022

8/10 Good

Giacomo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; good shuttle service into town; good menu and breakfast bar.
Stayed 4 nights in Sep 2022

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views, shuttle bus, clean rooms.
Stayed 3 nights in Sep 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very lovely and nice to have shuttle service into town.
Stayed 3 nights in Sep 2022

10/10 Excellent

Paul

Stayed 4 nights in Sep 2022

10/10 Excellent

Amanda, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms are beautiful. Staff is lovely, service is great. Restaraunt is so so. The food is fine but I would go somewhere. The dining is like a cafeteria, bright, rushed and mediocre. It doesn't match the rest of the experience. The views are Georgeous
Stayed 1 night in Sep 2022

6/10 Okay

Curt

Travelled with family and small children
Liked: Staff & service
A bit run down… average property to stay at…
Stayed 3 nights in Sep 2022

8/10 Good

Seán

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

8/10 Good

ZBIGNIEW

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
LOCATION
Stayed 3 nights in Aug 2022

10/10 Excellent

Mahesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
It was good and staff were very friendly and informative
Stayed 3 nights in Aug 2022

8/10 Good

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit older, but very nice. A little far from Sorrento, and not walkable, but convenient shuttle service. Very nice and helpful staff!!! Loved the staff!
Stayed 4 nights in Aug 2022

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel in a great location! Staff is friendly and helpful! They have a shuttle bus that drops you off at the main area of Sorrento which was so helpful and saved alot of time and money.
Stayed 4 nights in Aug 2022

6/10 Okay

saranda

Liked: Staff & service, amenities
Very far up the hill and every taxi charged min 20euros for a 3-5 minute drive! There was a shuttle bus that we found out about later, that ran every hour from the hotel. Very old hotel, rooms just ok, didn’t look the best.
Stayed 2 nights in Aug 2022

8/10 Good

Elisabeta

Stayed 4 nights in Jul 2022

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on Expedia don’t do this property justice. This resort was the highlight of our two week trip to Italy. As many mentioned, the food is less impressive than the rest of the resort, but I’m not a foodie so it didn’t bother me too much. The free shuttle into town was only a 6 minute ride and was always on time and efficient. The staff were all friendly and helpful with any issues we ran into. Definitely one of my favourite parts of our trip.
Stayed 6 nights in Aug 2022

10/10 Excellent

Lambros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff and good service.
Stayed 7 nights in Aug 2022

10/10 Excellent

Sarah

Stayed 6 nights in Aug 2022

10/10 Excellent

Carmela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family vacation resort
Stayed 2 nights in Aug 2022

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

rui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Jul 2022

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our stay. Room was huge and clean. Beautiful view
Stayed 3 nights in Jul 2022

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take me back! :)
Every ammenity is available. Had a sea view balcony room with breathtaking view. Hotel staff was friendly and helpful. Bath tub was odd in design but not a big deal. AC could have been a bit cooler in room. Breakfast was much better than expected. Pool, bar and restaurant were all enjoyable. Wish there was a later shuttle bus back to the hotel to enjoy a late night downtown. A taxi ride was €25 each way (that gets a bit pricey night after night). Lobby is beautiful and front desk staff was always pleasant and willing to assist. Would recommend staying here and I hope to be back again soon.
Stayed 3 nights in Jul 2022

10/10 Excellent

viviana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time there and the staff was so helpful helping us planning our activities and trips. Highly recommended.
Stayed 3 nights in Jun 2022

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Making magic memories in Sorrento
Thus hotel was everything as described . . And more .... the views were spectacular and the shuttke service excellent. Will definitely be back.
Stayed 3 nights in Jun 2022

8/10 Good

Elijah, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a beautiful view of the sorrento coast line from the first floor and pool area! The staff was friendly and helpful.
Stayed 1 night in Jun 2022

10/10 Excellent

Chrissy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was incredibly spacious with a beautiful view. It was a perfect set-up for families traveling with teenagers. The shuttle was convenient. The staff was incredible, especially Tina at the front desk.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2022