Exterior
Check availability

Reviews of La Quinta Inn & Suites by Wyndham Boston Somerville

3 out of 5
La Quinta Inn & Suites by Wyndham Boston Somerville
23 Cummings St, Somerville, MA

Reviews

7.4

Good

Rating 10 - Excellent. 581 out of 1859 reviews" "
Rating 8 - Good. 585 out of 1859 reviews" "
Rating 6 - Okay. 354 out of 1859 reviews" "
Rating 4 - Poor. 195 out of 1859 reviews" "
Rating 2 - Terrible. 144 out of 1859 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nattaporn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for runners
Stayed 2 nights in Apr 2024

6/10 Okay

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was clean, safe and comfortable, but in need of update. It had a tired feeling to it. Bathtub/shower old and tile work crumbling. Worn out are the best words to describe it.
Stayed 1 night in Apr 2024

8/10 Good

Eva, Clarksburg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stay for the Boston Marathon weekend. Free breakfast served daily and even earlier on marathon day. Hotel conveniently located next to Assembly Row. Lots of shops and dining options. The T was a 5 min walk and ~25 min ride to downtown Boston. Staff was great but hotel was very dated an old. Beds were comfortable and rooms were quiet.
Stayed 3 nights in Apr 2024

10/10 Excellent

Na

Stayed 1 night in Apr 2024

4/10 Poor

Lizz

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Construction everywhere and the roads are all torn up. The hotel is very dirty. The mirror had someone’s name carved into it. There was mold in the bathroom.
Stayed 1 night in Apr 2024

4/10 Poor

paul

Travelled with family
All It’s all work out equipment min functional dirty dingy room’s Libby smelled like old musty smell terrible breakfast outdated rooms horrible customer service Don’t stay here q
Stayed 2 nights in Apr 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just had a quick stay here after a late night flight arrival. Very convenient from the airport. Staff was very nice. Rooms are not fancy but clean and quiet.
Stayed 1 night in Mar 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to amenities
Stayed 2 nights in Apr 2024

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cheap for a Boston area stay, but it’s really run down. Great location at assembly Square and the front staff is very welcoming
Stayed 4 nights in Apr 2024

2/10 Terrible

Francis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is trashed , room’s furniture is old and outdated. Rugs in this hotel are very dirty. It’s not presentable.
Stayed 1 night in Apr 2024

4/10 Poor

Sean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very unhappy with the king sized beds. We booked 2 overnight stays in Boston before and after our trip to Ireland. Both king beds sagged in the middle. Very uncomfortable. I would not recommend this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

NIKOLAY

Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable place to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Chris

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location! Outside was very dirty and lots of trash.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pulled out the sofa bed and food within sheets. Obviously has not been cleaned or bedding changed. Very dirty and noisy property
Stayed 1 night in Apr 2024

10/10 Excellent

Eyram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to a lot of places
Stayed 4 nights in Apr 2024

6/10 Okay

Jean-Marie, Mount Vernon

Travelled with family
Liked: Cleanliness, staff & service
Property was in a good location for leaving your car and getting around Boston. The T stop was walking distance and parking at the hotel is free. There was lots of construction going on in the vicinity, which made the surrounding area a bit dismal. The hotel needs a little love. It's definitely dated and a bit dingy. That said, it was clean and beds were comfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Rachel

Stayed 1 night in Apr 2024

4/10 Poor

Thomas

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
While the staff was very friendly and helpful the hotel was very unwelcoming. The elevator was full of graffiti and dirty. Our room was not very clean the sink did not drain.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Wilfredis

Business traveller
Liked: Amenities
Great place
Stayed 1 night in Mar 2024

6/10 Okay

Chixiang

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer

Travelled with partner
Disliked: Property conditions & facilities
The next-door construction vehicles blocked the entrance to La Quinta ( I realize that's out of the hotel's control, but it was still a nuisance.) When we arrived at check-in, we were told our room had been given to someone else...(how does that happen!) All was eventually sorted and we received a similar room.
Stayed 4 nights in Mar 2024

4/10 Poor

Jennifer

Disliked: Cleanliness
The bathroom had mold and some red spots on bathroom floor.
Stayed 1 night in Apr 2024

6/10 Okay

Eleonore

Travelled with family
Disliked: Amenities, property conditions & facilities
Our stay is ok. We liked that its walking distance to Assembly Row and has free breakfast and parking. However, hotel needs major facelift. Elevator has writings/graffiti. Bed comfort is ok, bathroom needs extra cleaning. A little walk outside the hotel has several abandoned shopping carts. Staff also must be more observant on people loitering in the lobby, people in and out of hotel during breakfast making the hotel’s security has a feeling of being compromised for guests. Also, put a password on wifi.
Stayed 3 nights in Mar 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff allowed us to check in early, Spacious and clean bedroom with 2 Queen beds, free laundry, free daily breakfast, 24/7 hot water and coffee, easy check in and out, affordable hotel, close to train station and shopping, highly recommended

8/10 Good

Justin

Liked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Mar 2024

6/10 Okay

James, Windham

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Elevator was dirty and old, the chairs in the bedroom were peeling off on the handles, and also the carpet was not clean.
Stayed 1 night in Mar 2024

4/10 Poor

Hanane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Benjamin

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs a lot of updating. The room 324 I stayed in has a strong dirty socks smell but I think it’s probably dog smell, which is still very bad.
Stayed 2 nights in Mar 2024
Response from GM on 31 Mar 2024
Benjamin, We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. I sincerely apologize for not meeting that goal. Your comments have sparked my immediate attention. Please be assured that the appropriate corrections are made to ensure this remains an isolated occurrence.We know you have many choices for your hotel accommodations and hope you will continue to include us in your future travel plans.Here For You,Lisa H.

10/10 Excellent

ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you.
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 1 night in Mar 2024
Response from GM on 27 Mar 2024
Kayla, Thank you for the review. We look forward to seeing you again soon. Sincerely, Lisa H.

4/10 Poor

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sketchy location, but that isn't the hotel's fault. The faciltiy itself could use a facelift. The building main, and room seemed quite dated. Room temperature was good. Beds were average - fine. The walls were paper thin, and sadly my 9yo and 11yo got to listen to the neighbors yap until midnight each night.
Stayed 2 nights in Mar 2024
Response from GM on 25 Mar 2024
Linda,Thank you for leaving a review of your stay. We do apologize that you were affected by guests in the adjacent rooms. We hope that you will return and visit us again soon for a much better experience. Respectfully, Lisa H.

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities
It was dirty.
Stayed 2 nights in Mar 2024
Response from GM on 25 Mar 2024
Alexander, Thank you for taking the time to share your valuable feedback. We apologize for the housekeeping service issues you experienced during your stay. The experiences you described are not characteristic of the level of service our associates strive to provide. We hope to have the opportunity to restore your confidence in our hotel in the future.Sincerely, Lisa H.

6/10 Okay

Tanya

Travelled with family
Liked: Staff & service
1/2 mile walk to the subway, lots of shops nearby. Hotel appears to be older, and can use some upgrades.
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Tanya,Thank you for leaving a review of your stay. We are glad that our location was to your satisfaction. We do apologize that you were affected by our older but clean rooms. We look forward to a refresh that will benefit all our future guests. We hope that you will return and visit us again soon.Respectfully, Lisa H.

6/10 Okay

Anne

Travelled with family, Business traveller
Most of the employees were pleasant and welcoming. The property needs some care and updating. The elevator was worn-out and dingy with scratches. We had two King size rooms for one night for an appt at Tufts Medical the next day. One room was OK, but the second one was in desperate need of attention. There was nothing to put in the coffee...just the coffee, no sweetener or creamer. The shower head was leaking, the fridge seemed extremely old with no freezer compartment and there was no microwave. My son needed these things to keep his meds and dietary requirements safe and accessible. When I asked the front desk to either switch his room or to at least bring a microwave to the room. The response was, "We don't guarantee these things for our rooms. After unpacking, my son and I switched rooms which was a hassle after driving all day to get there. All that being said, it was not too expensive and conveniently located, right off the interstate with free parking.
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Anne, Thank you for taking the time to share your valuable feedback. We apologize for the service issues you experienced during your stay. The experiences you described are not characteristic of the level of service our associates strive to provide. We hope to see you again soon. Sincerely, Lisa H.

4/10 Poor

Lorrie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was a bit old. The elevator creaked and there was a lot of graffiti scratched into it. The staff were pleasant and checked us in early on arrival. What was unpleasant was how loud the AC was and how wet the carpet in the room was when we got there. We all decided since we were 2 hours early, we wouldn’t complain, but the carpet didn’t dry until the next morning. Definitely wouldn’t stay there again unless there were no other options.
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Dear Lori,Thank you for choosing to stay with us on your recent trip to Boston, and for taking the time to share your candid feedback. As you’ve noticed, our maintenance teams and associates can sometimes be spotted working in various areas of the hotel in order to maintain the building. We apologize for any temporary unsightliness and thank you for your understanding our carpet was cleaned prior to your arrival. Once more, we greatly appreciate receiving your feedback, and we look forward to impressing you the next time you visit our area.Sincerely,Lisa H

6/10 Okay

Brandon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on 25 Mar 2024
Thank you for the review.

6/10 Okay

katie

Liked: Cleanliness, staff & service
had a trash bag tied around my fire alarm upon checkin. couldn’t reach it so it stayed on the alarm for the entirety of my stay
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Katie,Thank you for taking the time to share your valuable feedback. We apologize for the issue you experienced during your stay. I will be use your comments for a refresher training with the team. This is certainly unusual and rest assured will not repeat in the future. We hope to have the opportunity to restore your confidence in our hotel in the future.Sincerely,Lisa

8/10 Good

Brenden

Travelled with partner
Liked: Cleanliness, staff & service
For the price in the Boston area, you can't do much better than this. Close to shopping, parking included, and close to the T as well. A little outdated, and some repairs could be done. The vent fan in the bathroom kept getting blown open, which was pretty loud, but we have no complaints otherwise! We'll be staying again for sure
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Brenden,Thank you for taking the time to share your review with us and others. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service. We thank you for acknowledging the great service. We Look forward to seeing you again soon. Sincerely,Lisa H.

8/10 Good

Shawn Robert

Travelled with partner
Clean and easy stay
Stayed 1 night in Mar 2024
Response from GM on 27 Mar 2024
Thank you for your post and compliments! We appreciate your time and kind words. We look forward to your next visit.

8/10 Good

sandro

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the front desk employee is nice.
Stayed 3 nights in Mar 2024
Response from GM on 25 Mar 2024
Sandro,Thank you for your wonderful feedback on the front desk service. We take our guest comments very seriously and our thrilled to hear that we provided you with friendly accommodations. We hope you have the opportunity to visit us again soon. Sincerely, Lisa H

10/10 Excellent

Robert, Hunlock Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Construction everywhere, but it seems to be a Boston metro thing.
Stayed 2 nights in Mar 2024
Response from GM on 25 Mar 2024
Robert,Thank you for sharing your experience, and we look forward to serving you in the future. Sincerely, Lisa H

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is in a great location. But is really outdated. But staff was helpful and nice.
Stayed 3 nights in Mar 2024
Response from GM on 25 Mar 2024
Christian, We are delighted to know that you enjoyed our great location. We look forward to being here for you on your next visit.Sincerely, Lisa

10/10 Excellent

Bruce, Danbury

I heard they’re tearing it down soon. It does need a refresh.
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Bruce,Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Lisa H

6/10 Okay

Jay

Disliked: Property conditions & facilities
The place just really needs some updates. You can’t beat their rate though.
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Jay,Thank you for sharing your experience, and we look forward to serving you in the future.Sincerely,Lisa H.

8/10 Good

Amber

Stayed 1 night in Mar 2024