Overall, it’s a good place to stay. The hotel is very close to the train station. However, the room smells a little weird and stinky and also the bathroom smells really bad which I didn’t expect these smells for a four-stars hotels. Without the smells, this place will be perfect and valuable to stay!
Natnaree
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Edmund วันที่ 2 ต.ค. 2023
Dear Miss Natnaree,Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your review regarding our convenient location near the train station.I want to extend my sincere apologies for the issues you encountered with the room and bathroom. Please know that this is not the standard of cleanliness and comfort we aim to provide in our hotel. We take your comments seriously, and our housekeeping team will investigate and address these concerns promptly to ensure a more pleasant experience for our guests in the future.Your feedback is essential to us, and we are committed to making the necessary improvements to provide a comfortable and enjoyable stay for all our guests. We value your input, and if you have any further comments or suggestions, please feel free to reach out to us. Thank you and we hope to have the opportunity to welcome you back in the future
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
Thank you for your review. Please accept my apology for any shortfalls in service delivery during your stay with us. We will look into the issues highlighted and review for future improvements. We do hope to be given the opportunity for us to provide you with an improved experience in the near future.
Thank you for your review. We have taken note of your comments and will review for future improvements. Hope to welcome you back again soon
2/10 แย่มาก
Carl
29 ก.ย. 2022
Carl
เข้าพัก 1 คืน, กันยายน 2022
การตอบกลับจาก Yu Ming วันที่ 1 ต.ค. 2022
Though we wished more could be shared, we apologize for any shortfalls of service delivery that may occur. We hope you would give us another opportunity for us to provide you with an improved experience in the near future.
Thank you for your positive feedback about our hotel. We are delighted you enjoyed our hotel's location and we do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.
Thank you for your positive feedback about our hotel. We are delighted you enjoyed our hotel's location and we do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.
Thank you for your positive feedback about our hotel. We are delighted you enjoyed our hotel's location and we do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.
Thank you for your positive feedback about our hotel. We are delighted you enjoyed our hotel's location and we do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.
Thank you for taking the time to provide your valuable feedback. We have taken note of the issue highlighted and our engineers will check on it to ensure all is in order. W want you to know that we value your comments and will work towards improving our service standards.
Thank you for taking the time to provide your valuable feedback. We want you to know that we value your comments and will work towards improving our service standards.
8/10 ดี
ผู้เข้าพักจริง
28 ต.ค. 2019
ผู้เข้าพักจริง
เข้าพัก 4 คืน, ตุลาคม 2019
การตอบกลับจาก yu ming วันที่ 28 ต.ค. 2019
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us
Thank you for your positive comments and we are pleased that you had a good stay overall. However, we apologize for the inconvenience that you experienced during your stay and we will try our best to rectify the situation. We hope to welcome you back for an even better experience in the near future
Thank you for taking the time to provide your valuable feedback. We want you to know that we value your comments and will work towards improving our service standards.
Thank you for your review! We are delighted to know you enjoyed the location of our property that has brought so much convenience for you. We do hope to look forward to welcome you back again!
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.
The hotel is very close to MRT station. The room is clean but too small and all staff is nice and they can speak Thai with me. There are convenient store, food hawker center and fast food at the ground floor.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กันยายน 2019
การตอบกลับจาก yu ming วันที่ 5 ต.ค. 2019
We are delighted you have enjoyed your stay with us and we look forward to welcome you back again soon!
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with.
We regret to learn that you did not fully enjoy your time with us due to the noise interruption from the neighboring guests. We have shared your experience with the team and we are looking into providing a better experience by performing rounds of check on the floors more constantly to ensure a comfortable stay.
Location is very good, near MRT . Staffs have good service
LittleBlue
เข้าพัก 1 คืน, กันยายน 2019
การตอบกลับจาก yu ming วันที่ 13 ก.ย. 2019
Dear Little Blue, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with.
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
8/10 ดี
ผู้เข้าพักจริง
3 ก.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 2 คืน, สิงหาคม 2019
การตอบกลับจาก yu ming วันที่ 3 ก.ย. 2019
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.
The hotel locate very near MRT and bus stop so we can go around. It is very convenient. The foThe staffs very friendly and helpful. We will stay here again next time!!
ผู้เข้าพักจริง
เข้าพัก 3 คืน, สิงหาคม 2019
การตอบกลับจาก yu ming วันที่ 5 ก.ย. 2019
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.
We are truly sorry to hear that your stay with us was a disappointment. The team has reviewed your feedback and please be assured that we always work towards improvements. Guests are our priority and we are sorry to hear that you felt otherwise during your stay with us. Once again, we apologise for all that has happened during the course of your stay and thank you for review.
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with.
Thank you for your review. We have taken note of your comments and will review for future improvements. We hope you would choose us again for us to provide you with an improved experience in the near future.