Good view of the Bund from our room. Spacious & consistence good services from reception, to room services, restaurants, bell boy, etc. Except amenities in room. Tea & coffee were not replenished. And basis items are not provided unless you request. Housekeeping needs improvement, We check out for a night to travel to Hangzhou but requested to stay in the same rooms which the reception kindly agreed.
When we check in one night later, the tea & coffee was not replenish and a plastic bag we left behind accidentally in the coffee making cabinet was not cleared. Otherwise our stay was excellent.