การตอบกลับจาก Hotel Monterey Edelhof วันที่ 27 มิ.ย. 2019
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. However, we deeply apologize that our guest service is not exceed your expectations and we provided unpleasant experiences. We share your important comments among all staff and we work hard to train our staff to ensure they provide the highest levels of service to our valued guests.
Thank you once again and we hope to serve you again whenever you come to Sapporo..
Sincerely,
รร สะอาด กว้างขวาง สวย พนักงานบริการดีมาก มีร้านสะดวกซื้อข้างล่าง ใกล้ตลาดปลา Nijo ตอนเช้า แต่ถ้าเดินจาก JR มา รร และมีอากาศหนาว มีหิมะจะนู้สึกค่อนข้างไกล ส่วนถ้าไปหน้าอากาศสบายๆเดินไปไม่รู้สึกไกลจาก JR
ผู้เข้าพักจริง
เข้าพัก 3 คืน, พฤษภาคม 2019
การตอบกลับจาก Hotel Monterey Edelhof วันที่ 27 พ.ค. 2019
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests.
Thank you once again and we look forward to welcoming you again.
การตอบกลับจาก Hotel Monterey Edelhof Sapporo วันที่ 19 พ.ค. 2019
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests.
Thank you once again and we look forward to welcoming you again.
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests.
Thank you once again and we look forward to welcoming you again.
Sincerely
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests.
Thank you once again and we look forward to welcoming you again.
Sincerely
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests.
Thank you once again and we look forward to welcoming you again.
ไม่ไกลจาก JR Sapporo (ใช้ทางออก South Exit เลี้ยวซ้ายไป2บล๊อกแล้วเลี้ยวขวาเดินอีก 5 นาทีก็ถึง) มีร้านกาแฟใกล้ๆ สะอาด มีอุปกรณ์ครบครัน ห้องไม่เล็กค่ะ สามารถเดินไปโอโดริได้เลยค่ะ
Thank you very much for staying with us. Sapporo in a different season is also wonderful, so we hope you will visit us again and enjoy Hokkaido to the fullest. Thank you very much.
Thank you very much for staying at Hotel Monterey Edelhof Sapporo. Thank you again for taking time out of your busy schedule to write a review.We hope you will stay at our hotel again with your family and friends. Thank you very much.
การตอบกลับจาก Front desk: Hosokawa วันที่ 11 ก.พ. 2024
Thank you very much for staying at Hotel Monterey Edelhof Sapporo. We are very pleased to receive your compliments. Did you enjoy the Snow Festival? I hope you had a good trip in Sapporo. We look forward to seeing you again!!
There was a strand of hair on my bedsheet but overall it was a great experience
Jhara Maniclang
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front desk: Hosokawa วันที่ 11 ก.พ. 2024
Thank you very much for staying at Hotel Monterey Edelhof Sapporo. We are very pleased to receive such wonderful compliments from you. However, we are very sorry for the inconvenience caused by the inadequate cleaning. It is our duty as a hotel to ensure that everyone has a pleasant stay. We will make improvements to ensure that this does not happen again in the future. We hope you will have the opportunity to stay with us again.Sincerely
First time to Sapporo. Very happy with my booked this hotel. We love it. Highly recommended.
Thank you
Tuanne
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก フロント 竹田 วันที่ 2 ก.พ. 2024
We are most happy to hear from our customers. It is very encouraging to be in the customer service business. All of our employees look forward to seeing you again when you come to Sapporo. Thank you very much.
Thank you very much for staying at Hotel Monterey Edelhof Sapporo. It is our hotel's duty to make our guests feel comfortable. We would be happy if you could stay at our hotel again with your near and dear ones.Thank you very much.
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Thank you very much for staying at Hotel Monterey Edelhof Sapporo.Thank you again for taking the time to send us your feedback.We hope you enjoyed your stay with us.We will continue to improve our services to provide you with a pleasant stay.We look forward to welcoming you again.
환기가 잘 안되는지 화장실에서 안좋은냄새가 좀나고 타일벽에도 곰팡이가 한부분에 보인게
그렇게 청결하진않은 느낌이었습니다.
룸이 작아서 캐리어 2개두기엔 힘들었고 온천이용료는 숙박료에 포함하는게 좋지안나싶습니다.서비스는 대체로 친절합니다.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก フロント 原田 วันที่ 31 ธ.ค. 2023
호텔 몬트레에델호프 삿포로점을 이용해 주셔서 감사합니다.또한 감상을 남겨 주셔서 감사합니다.방의 청소가 세심하지 않고 불쾌한 생각을 시켜 버려 죄송했습니다. 청소 스탭과 공유시켜 받고 개선에 노력해 갑니다.앞으로도 고객의 목소리를 새기고 보다 쾌적하고 좋은 서비스를 위해 노력하겠습니다.다음 번에도 꼭 애용해 주시길 부탁드립니다.