Beautiful historic building decorated with fantastic art. A real gem of a hotel. Rooms very well sized with large comfortable beds. Friendly staff and great location on town centre. Limited parking across road but large car park just down road. Very good value.
Magnificent decor. Super clean and friendly staff. They offer a breakfast buffet for a fee that worth the money.
Great location to walk the entire town, santillana del Mar also close to the Caves of Altamira (Cuevas de Altamira).
Lots of restaurants and small shops.
It is a 10 of 10.
Cozy, atmospheric spot lovingly managed by third-generation family members, a short stroll from Santillana’s medieval core. Knowledgeable, helpful host, comfy rooms, and a wonderful sitting room full of antiques and memorabilia. Wifi a bit spotty, but functional. Highly recommended!
La estancia ha sido estupenda,el alojamiento muy bien en cuanto a instalaciones y limpieza,muy recomendable para ir en familia.
Destacar al personal,concretamente a Beatriz,que además de dar una atención inmejorable,nos ha hecho de guía y el trato estupendo,destaca por su gran profesionalidad y mejor persona.
Esperanza
เข้าพัก 4 คืน, สิงหาคม 2021
การตอบกลับจาก Fernando y Bea วันที่ 30 ส.ค. 2021
Muchísimas gracias por su comentario Esperanza, ha sido un placer para nosotros poder alojarles y servirles. Uno de los mayores servicios que ofrecemos es un servicio personalizado de asistencia al viajero. Les ayudamos a planificar sus rutas turísticas con buenos consejos para que todo salga redondo. Gracias por su reconocimiento. Un fuerte abrazo
Excellent location to walk into Santillana del Mar.
Hotel decor is older, but service is friendly and the hotel is clear. Hotel owned parking is scarce, so in peak season you might have to park off site, but it's cheap and a few hundred metres away. Breakfast is good.
Charming lobby, helpful staff, small room, pricey.
Very warm reception from Fernando, who was very helpful in accomodating our requirements. He was also very knowledgeable about the local area and gave helpful suggestions. Very nice decor in communal areas. Good breakfast selection with good value a la carte options. Very well located in Santillana.
Price of room was expensive given limited hotel facilities and relatively small sized family room. Balcony was only for looking out - not suitable for sitting. Simply decorated but clean rooms. Needs work on sound insulation - sound from other rooms highly audible, especially opening/closing of doors.