Dear Cortland, What a fantastic review—thanks a million for sharing your experience with us! We're absolutely thrilled to hear that you had such a stellar time during your stay and that we ticked all the boxes for you with a solid 5 out of 5 rating.It's awesome to know that our location was just what you needed, with easy access to all the shopping, restaurants, and attractions Santa Fe has to offer. And we couldn't agree more about the importance of peace and quiet—sounds like you found your oasis with us!We're delighted that you found getting to old Santa Fe and the museums a breeze from our hotel. Exploring the rich history and vibrant culture of the city is such a treat, and we're thrilled we could be your home base for it all.Your feedback means the world to us, and it's guests like you who keep our spirits high and our passion for hospitality burning bright. Can't wait to welcome you back for another unforgettable stay!

Dear Raul, What a delight to read your review! We're thrilled to hear that you enjoyed your stay with us, landing us a solid 4 out of 5 rating. Staying in the last room on the second floor sounds like quite the experience!It's wonderful to know that you appreciated your room location. We strive to ensure that every guest feels comfortable and at home during their stay, and it's fantastic to hear that we hit the mark with you.If there's anything specific you loved about your room or anything else we can do to make your next stay even better, please don't hesitate to let us know. We're always here to make your stay as enjoyable as possible!

Hello Marilissa,We regret to hear about your experience with the hot tub and other amenities during your stay. We apologize for any inconvenience this may have caused. Your feedback is important to us, and we will be sure to address these issues with our maintenance team for improvement in the future. Thank you for bringing this to our attention.

Hello Priscilla,We appreciate your feedback and regret to hear about your experience. Please feel free to reach out to our management team so they can further assist you with your concerns. Thank you for staying with us.

Hello Analisa,We appreciate you choosing our hotel for your stay! If there is anything else we can do to make your next visit even better, please don't hesitate to let us know.

Dear Tami, We're truly sorry to hear that your experience fell short of your expectations during your stay with us. Your feedback is invaluable to us, and we genuinely apologize for any inconvenience or discomfort you may have encountered. We understand that your experience may not have met the high standards we strive to maintain. Please know that we take your comments seriously and will address the issues you've raised to ensure that future guests have a more enjoyable stay. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.

Dear Teresa, I'm sorry to hear about your experience at our hotel. Your feedback is truly valuable to us, and I apologize for the inconvenience you faced during your stay. It's disappointing to hear that your requests for fresh towels weren't promptly addressed, and I understand how frustrating it must have been to find the hallway in such a state. We strive to provide exceptional service to all our guests, and it's clear that we fell short of that goal during your visit. Rest assured, we will address these issues with our staff to ensure that similar situations are avoided in the future. We appreciate your patience and hope to have the opportunity to welcome you back for a much-improved stay.

Dear Leidi, We're overjoyed to hear about your experience at our hotel! While we're over the moon that you had a fantastic stay, we're also eager to learn how we can turn that 4 into a sparkling 5-star review! Your feedback is like gold to us, guiding our journey to perfection. We're already brainstorming ways to ensure your next visit exceeds all expectations. Cheers to unforgettable experiences and even brighter stays ahead!

Dear Samuel, We're glad to hear about your stay with us! A solid 4 out of 5 is music to our ears, and we're glad you found our hotel to have a fantastic vibe and a warm, welcoming staff. It's delightful to know that you enjoyed our delicious breakfast spread and found plenty of nearby attractions to keep the kids entertained!We're truly sorry to hear that our jacuzzi/hot tub was out of commission during your visit. We understand how disappointing that can be, especially when you're looking forward to some relaxation time. Rest assured, our maintenance team is already hard at work to get it up and bubbling again for your next visit!Despite this hiccup, we're thrilled that the overall convenience of your stay was top-notch. We can't wait to welcome you back for another fantastic experience. Until then, wishing you many more delightful adventures!

Hello ruben,We are delighted to hear that you are considering a return visit and look forward to welcoming you back in the future. Thank you for taking the time to share your feedback with us.

Dear Masahiro,We're truly sorry to hear about your experience during your recent stay with us. Your feedback is invaluable in helping us understand where we fell short and how we can improve. We aim to provide exceptional service and comfort to all our guests, and it's clear we didn't meet your expectations this time. If there are specific issues you encountered that you'd like to discuss further, please don't hesitate to reach out to us directly. We sincerely hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.

Hi Bradi,Thanks so much for taking the time to tell us about your situation. We're so glad you had a great time and that our rooms were clean and comfy for you. Our main goal is to give our guests a peaceful place to stay, so we're glad you thought our property was quiet and good for resting. We work hard to make the check-in process as easy as possible, so it's great to hear that you had no problems. Thank you so much for your kind words. We hope to see you again soon for another nice stay.

Dear Keran,Thank you for taking the time to share your rating with us. While we're glad to see you had an overall positive experience, we noticed that there wasn't a specific comment provided. We value your feedback and would love to hear more about your stay to ensure we continue to meet your expectations. Whether it's something that exceeded your expectations or an area where we could improve, your insights are invaluable to us. We hope to welcome you back soon for an even better experience.

Hello Jillian,We're pleased to hear you found our staff friendly and enjoyed our clean rooms. Your feedback is valuable to us for future improvements. Thank you for choosing to stay with us.

Hello Sarah,We are joyful to hear that you had a wonderful experience at our hotel! We appreciate your kind words and hope to welcome you back soon for another amazing stay.

Dear Julie,Thank you for sharing your thoughts on your recent stay with us! We're delighted to hear that you found our location convenient and enjoyed our hot breakfast offerings. We strive to provide our guests with a comfortable and enjoyable experience, and it's wonderful to know that we hit the mark with you. We hope to have the pleasure of welcoming you back for another stay soon! If there's anything specific you'd like to see improved upon or any additional amenities you'd like to suggest, please feel free to let us know.

Dear Tanner,We appreciate you taking the time to provide feedback on your recent stay with us. While we strive to ensure every guest has a five-star experience, we understand that there may have been aspects of your visit that didn't meet your expectations. Your rating allows us to reflect on our service and make any necessary improvements to enhance future stays. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable experience. If there are any specific areas you'd like us to address, please don't hesitate to reach out. Thank you for choosing our hotel, and we look forward to exceeding your expectations in the future.

Dear Kelley,We really appreciate you taking the time to talk to us about your experience! That you gave your stay with us a strong 4 out of 5 stars makes us very happy. We greatly value your input since it shows us what we're doing well and where we still need to make improvements. We're happy to hear that your stay was generally enjoyable, and we hope to have the opportunity to welcome you again for an even more amazing experience in the future!

Hi Julie!We noticed your recent rating of 4 out of 5, and we genuinely appreciate your feedback. While we're pleased to see you had an overall positive experience, we also acknowledge that there may have been aspects that could have been better. We're committed to providing exceptional service, so if there were any specific issues or areas where we fell short during your stay, please don't hesitate to let us know. Your input helps us continually improve and ensure every guest has a memorable stay with us.

Dear Harold, We're pleased to hear that you had such a fantastic experience during your stay with us! Delivering top-notch hospitality is what we're all about, so it's wonderful to know that our friendly staff made you feel right at home. Maintaining cleanliness and ensuring the utmost comfort for our guests are our top priorities, and we're delighted that you found your room to be both pristine and cozy. Thank you so much for taking the time to share your positive feedback with us, and we can't wait to welcome you back for another memorable stay in the future!

Hello Bobbi, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

Hello LEE,We're pleased to hear you enjoyed our central location near various amenities. Our team values all feedback and will consider your comments about the hotel's ambiance for potential improvements in the future. Thank you for taking the time to share your experience with us.

Dear Virgina,I am very sorry to hear about your disappointment during your stay at our indoor pool and hot tub. Your comfort and enjoyment is our first priority and we are disappointed to hear that we did not meet your expectations in this regard. Please accept our sincere apologies for the inconvenience. Rest assured, we are actively working to resolve these issues to ensure a more pleasant stay for future guests. We appreciate your feedback as it helps us identify areas for improvement. Thank you for bringing this to our attention and we hope to have the opportunity to welcome you in the future for a much better experience.

Hi Raymond!Thank you so much for your feedback and kind words regarding the five-star experience thatyou received during your most recent stay with us!We seek to give each guest a very comfortable and accommodating experience, and we arethrilled to hear of our success in this ambition. We will be sure to share your kind regards withour team.We thank you for your loyalty, and we look forward to your future visits!

Dear Geraldine, We're glad to hear that you had a pleasant stay with us! Your 4 out of 5 rating lets us know that we're on the right track, and we're delighted that you enjoyed your time at our hotel. We're always striving to create memorable experiences for our guests, and your feedback helps us to continuously improve. If there's anything specific that stood out to you during your stay, or any areas where you think we could enhance even further, we'd love to hear it! Thank you for choosing to stay with us, and we hope to welcome you back again soon for another fantastic stay.

Hello Paul,We're glad to hear that you had a positive experience during your stay at our hotel. We appreciate your support and hope to welcome you back in the future. Please don't hesitate to reach out to us if there's anything else we can assist you with.

Hi Travis!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.

Hi Paul,Thank you so much for sharing your delightful feedback with us! We are thrilled to hear that you enjoyed your stay with us, especially that the room exceeded your expectations and the bed provided the comfort you deserve. Our team takes pride in creating a cozy and inviting atmosphere for our guests. It's fantastic to know that our breakfast also left a positive impression, and we're delighted to have been a part of making your experience enjoyable. We look forward to welcoming you back for another fantastic stay filled with comfort, great amenities, and delicious breakfast options.

Dear Kirk,Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, as reflected in your 2 out of 10 rating. We value your input and would appreciate more details about your stay to help us identify and address the specific issues you encountered. Our aim is to ensure every guest has a comfortable and enjoyable stay, and we regret that we fell short in your case. Please feel free to reach out to our guest services team with any additional information you can provide, so we can work towards improvements. We appreciate your honesty and hope to have the opportunity to make amends during your future visits.

Hello Michelle, Thank you for sharing your feedback regarding our breakfast service. We apologize for any inconvenience caused by the seating and food availability. We appreciate your comments and will take them into consideration to improve our services in the future.

Hello Michael,Thank you for sharing your feedback. We apologize for any inconvenience you experienced regarding the noise from the road. Our team aims to fulfill specific requests, including room location, but it depends on availability. We appreciate your comments regarding the breakfast, and we will pass this along to our breakfast team for improvement. We're glad to hear the rest of our staff provided assistance. We hope to have the opportunity to welcome you back in the future and provide a better experience.

Dear Isela, Hooray and a big round of applause for your stellar 5 out of 5 rating! We're absolutely thrilled to hear that your stay with us left you without words – a true testament to the wonderful experience we aim to provide. Your satisfaction is our top priority, and we're delighted to know that we hit the mark. If there's anything specific that made your stay exceptional, we'd love to hear more about it! Our team is over the moon to have contributed to your positive experience, and we can't wait to welcome you back for another fabulous stay. Cheers to creating more unforgettable moments together!

Hello Roger,We apologize for any inconvenience caused during your stay. Our breakfast menu does include a variety of options and we regret any disappointment. We appreciate your feedback and will share it with our team for further improvement. We hope you had an otherwise pleasant experience at our hotel.

Dear Manuel, Absolutely thrilled to hear that you had a fantastic experience with our team! Your 5 out of 5 rating and kind words about our staff put a big smile on our faces. We're delighted to know that our team made a positive impact on your stay. Providing excellent service is our top priority, and it's incredibly rewarding to see that reflected in your feedback. We can't wait to welcome you back for another outstanding stay. Your satisfaction is our greatest achievement, and we look forward to exceeding your expectations again in the future. Safe travels and see you soon!

Dear Eduardo, Delighted to discover your stellar 5 out of 5 rating! We're thrilled to hear that your experience at our hotel left you speechless in the best way possible. Your succinct but powerful feedback speaks volumes, and we're overjoyed that we could meet or exceed your expectations. It's always our aim to provide a top-notch experience, and your perfect score lets us know we hit the mark. We're grateful for your support and look forward to welcoming you back for another fantastic stay!

Dear Harry, What a delightful boost to our day to hear that you scored our coffee a perfect 10 out of 10! We're thrilled you enjoyed the rich aroma and flavor in our lobby's complimentary coffee machine. It warms our hearts to know that your caffeine cravings were met with satisfaction. Regarding the laundry, we appreciate your feedback, and rest assured, we're always looking for ways to enhance our guest experience. Your insights are invaluable, and we can't wait to welcome you back for another cup of fantastic coffee and, of course, to impress you with even more improvements. Cheers to great coffee moments and memorable stays!

Dear Guest, We're absolutely thrilled to receive your fantastic 8 out of 10 rating! Your feedback means the world to us, and while brevity is the soul of wit, we're overjoyed that your experience at our hotel spoke volumes on its own. Your positive rating encourages us to keep exceeding expectations, and we can't wait to welcome you back for an even more extraordinary stay. Our team is here to ensure every aspect of your visit is top-notch, so if there's anything specific you'd like to share in the future, we're all ears. Here's to many more stellar stays with us!

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty, and we regret to learn that your experience fell short of expectations, resulting in a 6 out of 10 rating. Our utmost priority is to ensure our guests have a memorable and enjoyable stay, and it's disheartening to hear that we missed the mark during your visit. We would love to better understand the specific areas where we can improve and make amends. Your satisfaction is of the utmost importance to us, and we genuinely hope to have the opportunity to welcome you back in the future, providing an experience that exceeds your expectations.

Hi Dave!We're absolutely delighted to hear that your stay with us was well worth the price! It warms our hearts to know that you found the room to be clean and spacious, creating a comfortable haven for you and your companion. We're thrilled that the water pressure and temperature hit the sweet spot for your preferences, and that our beds provided a restful night's sleep. Our sparkling pool and inviting hot tub are always ready to offer a refreshing escape, and we're pleased to hear you found them clean and just the right amount of chlorinated. Our team is over the moon to be described as friendly and helpful—your satisfaction is our top priority. As for breakfast, we're continuously working to elevate the dining experience, and we appreciate your feedback. We can't wait to welcome you back for another fantastic stay!

Dear Danielle, We genuinely appreciate your feedback and want to extend our sincere apologies that your experience fell short of expectations. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your needs during your stay. We would be grateful for the opportunity to learn more about the specific issues you encountered, as your comments are invaluable in helping us improve. Our commitment to guest satisfaction is unwavering, and we assure you that your concerns will be thoroughly addressed. Please feel free to reach out to our customer service team so that we can better understand the details of your experience and work towards a resolution. Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.

Dear Chelsea,What a fantastic review! We're absolutely delighted to hear about your 5-star experience at our lovely property. Your enthusiasm for our amazing breakfast and the variety of hot and cold options is music to our ears. It warms our hearts to know that the pool area provided a fun space for your 7-year-old to play. A special shoutout to our dedicated team member who ensured a smooth check-in, going above and beyond during the snowstorm from Denver. We're thrilled to have contributed to your comfortable and seamless stay. It's fantastic to hear that our convenient location added to the overall positive experience, making us your top choice for future visits to Santa Fe. We can't wait to welcome you back with open arms for another memorable stay!

Dear Guest,We're thrilled to hear that your stay with us earned an impressive 8 out of 10! It sounds like you had an exciting trip to Ski Santa Fe, and we're delighted that our hotel could be a part of your experience. It's great to know that you found your double queen room clean and comfortable, providing a refreshing break after a day on the slopes. Our indoor pool and hot tub are indeed fantastic amenities for unwinding, especially after a day of skiing adventures.We appreciate your honest feedback about the breakfast, and we apologize for any inconvenience caused. We're always looking for ways to improve, and your insights are valuable. Rest assured, we'll be looking into the concerns you raised regarding the hot food options to ensure a more satisfying experience for future guests. On a brighter note, we're elated that our front desk staff left a lasting positive impression with their friendliness and helpfulness.Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again for another memorable stay.

Dear Guest,We truly appreciate your thoughtful review and the time you took to share your experience with us! It's fantastic to hear that you found our hotel's location perfect for shopping and dining, and we're delighted that your check-in experience was friendly. We apologize for any inconvenience caused by the dormitory-like hallway, but we're thrilled that your room exceeded expectations with its cleanliness and comfort.On the flip side, we sincerely regret the disturbance caused by the neighboring argument and the early morning fire alarm. Your safety and comfort are our top priorities, and we're investigating the incidents to ensure such occurrences are addressed promptly. We understand the importance of a restful night's sleep and a peaceful stay. Rest assured, we're taking steps to prevent a repeat of these situations.We appreciate your understanding and hope that you'll give us another chance to provide you with the exceptional hospitality that we strive for. Safe travels on your RV adventures, and we look forward to welcoming you back for a much-improved stay in the future!

Hi Jonathan!Creating a home-away-from-home experience is what we strive for, and your delightful review warms our hearts! We're thrilled to hear that our clean and friendly atmosphere made you feel right at home. Our team takes pride in being very helpful, and your kind words are a true testament to their dedication. It's fantastic that you enjoyed our generous breakfast – nothing beats starting the day on a delicious note! We can't wait to welcome you back for more cozy moments and exceptional hospitality. Until then, safe travels and warm wishes from all of us here!

Dear Justin, What an absolute delight to receive your fantastic 5 out of 5 rating! Your succinct yet powerful feedback speaks volumes, and we are thrilled to hear that your experience with us exceeded expectations. It's music to our ears knowing that you found everything to your satisfaction. We are committed to providing exceptional service and creating memorable moments for our guests, and it's guests like you who make our efforts truly worthwhile. We can't wait to welcome you back for another stellar stay. Until then, safe travels and thank you for choosing us!

Hi Freddie!We truly appreciate that you rated your experience with us a perfect 10 out of 10! While we did not get a particular comment, your outstanding rating says volumes, and we are overjoyed that you had such a wonderful time. Our objective is always to deliver excellent service and unforgettable experiences for our visitors, and your feedback confirms that we're on the right route. We look forward to welcome you again for another memorable visit in the near future.

Hi Jesus!We appreciate your positive review and support. A perfect 10 out of 10 - we're thrilled to have received such a high rating from you! Your brief feedback says volumes, and we're delighted that you had a positive experience with us. It is guests like you that make our hospitality journey so memorable. We're committed to sustaining this standard of quality, and we can't wait to welcome you back for another unforgettable visit.

Dear Patty, We're enchanted to receive your stellar 5 out of 5 rating! Your decision to forgo any comments speaks volumes, and we're delighted to know that your experience at our hotel left you without a single word of critique. It warms our hearts to see that you found everything you like, and we're genuinely grateful for your support. Your satisfaction is our top priority, and we can't wait to welcome you back for another flawless stay. Here's to more unforgettable moments and a continuous partnership in making your travels exceptional!

Dear Hayden,We sincerely appreciate your feedback and are genuinely sorry to learn about the challenges you faced during your stay. It deeply concerns us that you found our hotel to be rundown and dirty, and we sincerely apologize for any inconvenience this may have caused. We take cleanliness and maintenance seriously, and your comments will be shared with our housekeeping and maintenance teams for immediate attention. Additionally, we regret that you encountered homeless individuals in our lobby, as this is not the experience we aim to provide. We are actively working on enhancing security measures to ensure the safety and comfort of all our guests. Please know that your concerns are taken seriously, and we are committed to making necessary improvements. We understand your decision to not stay with us again, but we sincerely hope you might reconsider in the future, giving us another opportunity to provide the excellent service that we strive for.

Hi Thomas!We're absolutely thrilled to hear that you gave us a perfect 10 out of 10 – that's music to our ears! It warms our hearts to know that you found the room to be not just nice, but roomier too. Creating a comfortable and spacious environment is what we strive for, and it sounds like we hit the mark during your stay. Your positive feedback is like a burst of sunshine for our team, and we can't wait to welcome you back for another fantastic experience. Until then, safe travels and thank you for brightening our day with your kind words!