Dear Mark,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

Dear Ray,.Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Dear Marschelle,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.

Dear Keishla,Thank you so much for the review, we are glad you enjoyed your stay with us!

Dear Bobby,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

Dear bobbijo,Thank you for expressing your gratitude for our team. Please let us know what we can improve on to earn a 5/5 on your next stay with us. We hope to see you back soon.

Hi Rachel! We are so glad you enjoyed your stay with us! Please feel free to reach out to me if you need anything in the future. Hope you have a great weekend!

Dear Nasim,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

Dear Paul,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

Hello Carl,Thank you for taking the time out to review your stay and for choosing Staybridge Suites in Royersford. We are happy to hear that you enjoyed your stay with us. We will be undergoing renovation this year and we hope you stop by again once it is completed to see the changes.

Hello Meryem,Thank you for taking the time out to review your stay and for choosing Staybridge Suites in Royersford. We are happy to see that you enjoyed your stay with us. We will be undergoing renovation this year and we hope you stop by again once it is completed.

Hello Tabitha,Thank you for taking the time out to review your stay and for choosing Staybridge Suites in Royersford. We are happy to hear that you enjoyed your stay with us. We will be undergoing renovation as well this year and we hope you stop by again once it is completed so we are able to serve you again.

Hello Kimberly, Thank you for taking the time out to review your stay and for choosing Staybridge Suites in Royersford. We are happy to hear that you enjoyed your stay with us. We will be undergoing renovation this year and we hope you stop by again once it is completed.

Hello Theresa, Thank you for taking the time out to review your stay. We appreciate all feedback to ensure we are always delivering the best service to all our guest. I can assure you that I will be taking this review seriously and using it to coach the staff in all departments as this is not acceptable or how we run this establishment. I do hope you give us another chance to show this was merely an exception and to see the change that takes place.

Hello Patrick, Thank you for taking the time out to review your stay and for choosing Staybridge Suites in Royersford. We are happy to hear that you enjoyed your stay with us. We will be undergoing renovation this year and we hope you stop by again once it is completed.

Hello Michael, Thank you for taking the time out to review your stay with us. We appreciate all feedback to ensure we are delivering the best service to all our guests. I do apologize for the inconveniences you faced during your stay and I will be using this to coach all departments to ensure this does not happen again. We do hope you give us another chance as this is not how we deliver service and this was an just an exception. We will be undergoing renovation this year so we do hope you stop by again once it is completed.

Hello Miguel,Thank you for taking the time out to review your stay with us. We appreciate all feedback to ensure we are delivering the best service to all our guests. I am happy to see that you enjoyed your stay with us and hope to serve you again in the future.

Hello Kali, Thank you for taking the time out to review your stay with us. We appreciate all feedback to ensure we are delivering the best service to all our guests. I am happy to see you enjoyed your stay with us and hope to serve you again in the future.

Hello Melissa, Thank you for taking the time out to review your stay. We are sorry to hear we did not meet your expectations. We strive to make each guest stay memorable. We are aware that property needs updating and are undergoing renovation this year. We hope you give us another chance once renovation is complete.

Hello Clifford,Thank you for taking the time out to review your stay with us. We appreciate all feedback to ensure we are delivering the best service to all our guests. I would like to apologize for any inconveniences you faced during your stay that led to your rating of our service. We do hope you give us another chance. We will be undergoing renovation this year so we do hope you stop by again once it is completed.

Dear Robert,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

Dear Kerry,Thank you for the review. We appreciate the feedback.

Dear Steven,Thank you for your review and the feedback. Please know we are working to make all the proper improvements. We hope to see you back soon!

Dear Alison,Thank you for the feedback. I will definitely be sharing your kind comments with the rest my team. We hope to see you back soon!

Steven,Thank you for the review. We appreciate the feedback and we hope to see you back soon!

Dear Christy,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

Hello Maria, Thank you for taking the time out to review your stay, we are happy to see that you enjoyed your stay and we look forward to serving you again in the future.

Thank you for taking the time out to review your stay. We appreciate all feedback and are happy to see that you enjoyed your stay with us. We will be undergoing renovation this year so we look forward to having you return in the future to see what the outcome was.

Hello Christina, Thank you for taking the time out to review your stay. We appreciate all feedback and are happy to see that you enjoyed your stay with us. We look forward to serving you again in the future.

Hello Crystal, Thank you for taking the time out to review your stay. It is greatly appreciated as we love all feedback. We are happy to see you enjoyed your stay and we hope to serve you again in the future.

Hello Princess,Thank you for taking time out to review your stay. It is greatly appreciated and we are happy to know you enjoyed your time with us.

Hello John,Thank you for taking the time out to review your stay, we are happy to hear you enjoyed your stay and we look forward to serving you again in the future.

Hello Leonard, Thank you for taking the time out to review your stay. I understand about breakfast but the decision to give the staff off can only be made at most the day before. We have to take a lot of factors into account although I'd like them to have off regardless to spend it with their families as I'm sure everyone else was doing as well. If we able to give more notice we would.

Hello ChienFanThank you for taking the time out to review your stay, we are happy to see that you enjoyed your stay and we look forward to serving you again in the future.

Hello Mary BethThank you for taking the time out to review your stay, we are happy to see that you enjoyed your stay and we look forward to serving you again in the future.

Hello Denise,Thank you for taking the time out to review your stay. We are very happy to hear that you enjoyed your time with us and that you plan to return again.

Dear Tom,Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!

Hello Edward, Thank you for taking the time out to review your stay. We appreciate all feedback to ensure we are delivery the best service to all our guest. We look forward to serving you again in the future. Thank you for choosing Staybridge Suites in Royersford.

Hello Brent, Thank you for taking the time out to review your stay. We appreciate all feedback to ensure we are delivering the best service to all our guest. I can ensure you that we did not "steal" from you. When you check in the hotel authorizes an incidental "hold' at checkout it is immediately released the second you are no longer a guest in the hotel. However, we advised this make 7 to 10 business days to release but this is based on the bank. This is not anything that is withdrawn from you account simply a hold, for that reason you will not see a credit. Your available balance will simply reflect the release. This is why a receipt showing the release cannot be given. We do give a receipt at checkout reflecting the amount we actually withdrew for your records. We do apologize for the inconvenience but the hotel does not have control over the bank establishments hold guidelines. You can reach out to them and have them contact us. We hope this information helps get the issue resolved with your bank.

Hello douglas, Thank you for taking the time out to review your stay with us. We appreciate all feedback to ensure we are delivering the best service possible. We are happy to hear you enjoyed the breakfast as well. We do look forward to serving you again in the future. Thank you for choosing Staybridge Suites in Royersford.

Hello Megan, Thank you for taking the time out to review your stay with us. We appreciate all feedback to ensure we are delivering the best service possible. I will make sure maintenance takes a look at the light to make sure this is not an issue again. We hope to serve you again in the future. Thank you for choosing Staybridge Suites in Royersford.

Hello Brian, Thank you for taking the time out to review your stay. We appreciate all feedback to ensure we are delivering the best service possible. We are very happy to hear that you enjoyed your stay. We will be undergoing renovation starting in November and plan to be done by next Summer so we hope to see you again then to see the results. Thank you for choosing Staybridge Suites in Royersford, PA.

Hello Elizabeth Ann, Thank you for taking the time out to review your stay. We appreciate all feedback so we can improve in the future. We do hope you come back again and stay with us. Again, thank you for choosing Staybridge Suites in Royersford, PA

Thank you for taking the time out to review your stay. We are happy to know you enjoyed your time with us. We do hope you return again so we can try to turn that 8 into a 10. Again, thank you for choosing Staybridge Suites in Royersford, PA.

Hello Deborah, Thank you for taking the time out to review your stay. We appreciate all feedback to ensure we are delivering the best service possible. We are very happy to see that you enjoyed your stay and we hope to see you again soon. Thank you for choosing Staybridge Suites in Royersford, PA.

Hello Martine,Thank you for taking the time out to review your stay. We appreciate all feedback to ensure we are delivering the best service to all our guests. We are very happy that you enjoyed your time with us and that we meet your expectations. We do hope you give us a chance to serve you again in the future. Again, thank you for choosing Staybridge Suites in Royersford, PA.

Hello Crystal,Thank you for taking the time out to review your stay. We appreciate all feedback to ensure we are delivering the best service to all our guests. We are very happy that you enjoyed your time with us and that the staff was friendly. We do hope you give us a chance to serve you again in the future. Again, thank you for choosing Staybridge Suites in Royersford, PA.

Hello Douglas, Thank you for taking the time out to review your stay. We appreciate all feedback to ensure we are delivering the best service for all our guests. I am unsure which add-ons you are referencing because I am only showing charges for the amount of the room plus tax was charged on our end. Also, we do apologize about the parking. We were having work done on our driveway and we did try to do this late at night so it would not be such an inconvenience. We do hope you stay with us again to as this was just an exception. Once again, thank you for staying at Staybridge Suites in Royersford, PA.

Hello Lizzete, Thank you for taking the time out to review your stay. We do apologize for the inconvenience you faced during your stay but unfortunately anything billing related has to be dealt with the third party and not the hotel itself. I will review to make sure everything looks okay with the billing and reach out to third party if necessary. Again thank you for choosing Staybridge in Royersford, PA. Thank you