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Reviews of Hotel Concordia

3 out of 5
Hotel Concordia
Via di Capo Le Case 14, Rome, RM

Reviews

7.6

Good

Rating 10 - Excellent. 171 out of 791 reviews" "
Rating 8 - Good. 346 out of 791 reviews" "
Rating 6 - Okay. 205 out of 791 reviews" "
Rating 4 - Poor. 46 out of 791 reviews" "
Rating 2 - Terrible. 23 out of 791 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

John, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for 3 nights at the end of Nov 2023. The hotel is located within walkable distance to Rome major attraction. Complementary breakfast every morning was excellent with coffee customized to order every time. The hotel staffs were very nice and helpful. When we came in to check in around 8am our room wasn't ready, which is understandable, so we had to leave our luggages at the concierge. When we returned around 5pm our room was ready and all our luggages were already in the room, not so many hotels do this anymore. Definitely recommend this hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

Hernan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved roof top area
Stayed 2 nights in Dec 2023

10/10 Excellent

Maryanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very nice and so close to the city center. The Spanish Steps and the Trevi Fountain were so close. The Breakfast was Outstanding as was Gabriela who served us. Front reception Staff was friendly and helpful.
Stayed 3 nights in Nov 2023

6/10 Okay

Niall

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

2/10 Terrible

Afsana

Disliked: Staff & service, room comfort
Don’t waste your money!!
Horrible end to our Italy trip. We had booked 7 nights in Rome. Hotel room was so small it felt claustrophobic. We only had inches of space next to the bed. No closet space at all. Hotel staff first offered a change of room at extra charge,we agreed but then the next day other hotel receiptionist said that room was given away. They did not try to help our situation. Be aware pictures are misleading. Breakfast was not great. Staff as not helpful at all. Definitely worth the money we paid to stay 7 days. Only positive was it’s location.
Stayed 7 nights in Oct 2023

8/10 Good

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money
Stayed 2 nights in Jul 2023

10/10 Excellent

Eleanor Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited with my siblings during the middle of a heatwave in Rome, but Hotel Concordia was absolutely fantastic! The property was so clean, and the air conditioning in our room was much appreciated! The staff were so friendly, very much multilingual, and more than eager to help us. The property was located so close to the Spanish Steps and the Trevi Fountain, and so close to convenient transport links (bus stops to the Vatican City and the Colosseum were so close by). The view from the rooftop was beautiful, too, whether during the morning or at dusk. My siblings and I enjoyed some quiet evenings up on the rooftop, with beautiful panoramic views of Rome. We felt really lucky to have chosen such a beautiful, affordable property to stay at. We would kindly recommend Hotel Concordia to anyone able-bodied, as the elevator would be too small to fit a wheelchair. Thank-you to the lovely staff for making us feel so welcome!

10/10 Excellent

Shushan, Los Angeles

Stayed 3 nights in Aug 2023

8/10 Good

Sean, Canterbury

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was ok, continentalish. Wasps dine with you on the roof top every morning. No English TV channels. Small shower. Ohh, lots of steps, and a very small romantic lift between floors. You'll see 😀 But overall a very nice place, staff very attentive, clean and tidy
Stayed 3 nights in Jul 2023

8/10 Good

Lorena

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property 3 separate times over the course of 1 year. It has improved since my first visit. Lobby is modern and new, air conditioning always worked. Rooms are somewhat modernized and clean. Mini fridge and safe in each room. Hotel staff 24/7 and luggage storage available. The prices are reasonable considering it’s proximity to the Spanish Steps. Breakfast is plenty and diverse. Beautiful terrace for breakfast and if you arrive before 7am, you can hear the church bells from the Vatican. Staff is friendly and available for any questions. Would recommend and return.
Stayed 2 nights in Jul 2023

10/10 Excellent

dominga

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our stay here, the hotel is walking distance to many attractions. The terrace is a nice feature to enjoy the complementary breakfast which we enjoyed very much. The staff was very helpful. The property could use an update, carpet needs to be changed and the elevator is for one person at a time.
Stayed 2 nights in Jun 2023

10/10 Excellent

Deanne

Stayed 1 night in Jun 2023

10/10 Excellent

Per, Lawrenceville

Stayed 6 nights in Apr 2023

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 8 nights in Mar 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not flashy but comfortable and homely
Very friendly and helpful people. Comfortable and clean room. Everything worked in the room. Lovely breakfast, big variety and much homemade cakes and pastries.
Stayed 7 nights in Feb 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Small room. Small shower and bathroom. Good breakfast. In December room was very hot and you can’t make it cooler except by opening the window which is noisy and you can smell the diesel. Mold in shower. Floor is scuffed in room. Front desk not very friendly but breakfast group was fantastic
Stayed 3 nights in Dec 2022

6/10 Okay

Michelly

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property is in excellent location and staff is absolutely amazing. The rooms are small, but that is pretty standard for Europe. It is a little noisy also overnight. The bathrooms need updating ASAP, it is extremely clean but you can see the mold around the shower or tub.

10/10 Excellent

eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel , wonderful staff. I felt like home... The location Is perfect, walking distance from most important places. Thank you Concordia for your hospitality!!!
Stayed 1 night in Oct 2022

10/10 Excellent

eugenio

Stayed 3 nights in Oct 2022

8/10 Good

Stephanie Anne Buenaventura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how the property is walkable to restaurants and the spanish steps and trevi fountain. The are is nice, however the rooms are tiny
Stayed 4 nights in Sep 2022

8/10 Good

Jean

Stayed 2 nights in Sep 2022

6/10 Okay

Kurt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Jane

Stayed 3 nights in Sep 2022

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central and walking distance to the Trevi Fountain and Spanish steps. Would definitely recommend.
Stayed 1 night in Sep 2022

8/10 Good

Lile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Annabelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel Concordia is an ideal location for the best tourist spots in Rome! After our hearty delicious breakfasts at the hotel, we enjoyed our early morning walks to the Spanish steps when the sun was just starting to peek through the Church of the Santissima Trinita dei Monti at the top of the Piazza. You can take the great photo ops at this time, hardly more than ten people at this time of the day! What I love most about the hotel is, the staff made our stay so warm, comfortable, we felt really welcome in Rome. Thanks so much for your hospitable service: Gabriele, Mateo, Jacobo, Silvio, and Dumitra!
Stayed 10 nights in Jul 2022

10/10 Excellent

Natalya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

10/10 Excellent

Jesse

Stayed 6 nights in May 2022

8/10 Good

Helen

Stayed 3 nights in Feb 2022

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come Again soon!
Beautiful Christmas trip to Rome. Excellent location, friendly helpful staff. Room was wonderful, quiet with beautiful streetview
Stayed 11 nights in Nov 2021

10/10 Excellent

Shay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to Rome
It was a wonderful vacation for my wife and my daughters. The hotel was excellent.in the centre near everything you need to do or see. Very clean and comfortable. The breakfast very good and the staff was friendly and helpful and kind. Thank you very much!
Stayed 5 nights in Nov 2021

8/10 Good

Krikor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Cheryl

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

zvi

Travelled with group
Liked: Cleanliness, property conditions & facilities
אפשר לוותר על מלון זה .
מיקום המלון טוב . מעלית קטנה מאד וקשה לניוד. ארוחת הבוקר מוגשת על גג הבניין . חשופים לשמש ולדבורים . ארוחה ברמה נמוכה .
Stayed 1 night in Aug 2021

8/10 Good

Virginie

Travelled with family
Liked: Cleanliness, staff & service
Simple hotel in great location
Just spent 7 nights at Concordia. Hotel is simple and would need renovation (very old floor in room 405) but the room was quiet (no view), staff is helpful and the view from the terrace is pretty. Thank you to front desk (Brenda, Michelle, Danielle) for helping us booking museum tickets (bureaucratic nightmare in corona time)! We loved having breakfast on the terrace with different pastries every day (lady offered tiramisu and chocolate mousse in the morning 😀) Perfect location with everything you need within 10 minute walk, plus busses or subway to explore Rome. Buy a public transportation pass if you want to spare your feet. Would go back again but book a bigger/newer room.
View from terrace
View from terrace
Trevi fountain 5 minutes walk
Spanish steps 5 minutes walk
Posh area
Stayed 7 nights in Aug 2020
Response from Daniela Bini/Front Office Manager on 28 Sep 2020
Thank you for sharing your valuable feedback with us. We sincerely appreciate it and hope you will stay with us again on future trips to Rome.

8/10 Good

Muhammad

Travelled with family
Liked: Staff & service
Good
It was good but could be better in terms of room condition and cleanliness.
Stayed 2 nights in Nov 2019
Response from Daniela Bini/Front Office Manager on 19 Dec 2019
Dear Guest, thank you for your positive comment. We are glad to hear that you have enjoyed your stay with us. We value your feedback as we can only grow and become a better hotel from it. We hope we will have the pleasure of greeting you again.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very comfortable hotel, friendly staff! I’m absolutely satisfied.
Stayed 1 night in Nov 2019
Response from Daniela Bini/Front Office Manager on 18 Nov 2019
Thank you for sharing your valuable feedback with us. We sincerely appreciate it and hope you will stay with us again on future trips to Rome.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really central terrace was lovely staff very friendly and helpful.
Stayed 4 nights in Nov 2019
Response from Brenda/Hotel Concordia Team on 10 Nov 2019
Dear Guest, thank you for your positive comment. We are glad to hear that you have enjoyed your stay with us. We hope we will have the pleasure of greeting you again.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
Very nice hotel, clean, great service, good location
Stayed 3 nights in Sep 2019
Response from Daniela Bini/Front Office Manager on 10 Nov 2019
Thank you for sharing your valuable feedback with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The roof area was nice to have breakfast & happy hour. Needed storage for clothes in room. Shower door leaked water on floor.
Stayed 2 nights in Sep 2019
Response from Daniela Bini/Front Office Manager on 10 Nov 2019
Thank you for taking the time to give us your feedback. Following your note on the shower door we would have appreciated a report while you were in the hotel so that we could have fixed it in order to do what was necessary to improve your stay. We hope to see you back, arrivederci.

8/10 Good

Emiliano

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great location, cute breakfast, horrible room
The hotel overall was good. We loved having breakfast at the terrace, however the guy working there in the morning seemed to be overwhelmed. Capuccinos and lattes took for ever, same thing to get tables cleaned and reset. The young gentleman working AM at the front desk was super helpfull and gave us some tips. On the other hand, the gentleman with glasses and white hair couldnt even recomend a nice restaurant close by. Lastly, our bedroom was horrible! super tiny. My in law made the same reservation that we did and they got a bigger room, they even had a balcony. This was very dissapointing. Location is great, super close to Piazza Spagna.
Stayed 3 nights in Sep 2019
Response from Daniela Bini/front office manager on 10 Nov 2019
Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry it was not the experience you had anticipated. We value your feedback as we can only grow and become a better hotel from it.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super The staff couldn't do enough for you. Good location.
Stayed 2 nights in Sep 2019
Response from Daniela Bini/Front Office Manager on 9 Oct 2019
Dear Guest, thank you for your positive comment. We are glad to hear that you have enjoyed your stay with us. We sincerely appreciate it and hope you will stay with us again on future trips to Rome.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located within walking of most of Rome's main attractions. The staff were all friendly and spoke English well which made it easier to navigate. The room came as pictured on the website and we thought it was great value for money with the deal we got through Expedia. Depending on who else was staying on your floor you could hear other guests, this did not bother us too much as we were mostly in the room in the evening/night when others were being quiet anyway. The breakfast buffet was good and provided a selection to accommodate to everyone and the roof terrace is nice - with a nice view in the evenings if you want to take your own drinks up there and enjoy.
Stayed 3 nights in Sep 2019
Response from Daniela Bini/Front Office Manager on 9 Oct 2019
Dear Guest, thank you so much for taking the time to write this review. We are so very happy we were up to your expectations. If your plans should ever lead you back to Rome, we would be very delighted to welcome you again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Central location. But needs a complete makeover. Everything was clean but old and very worn out.
Stayed 3 nights in Sep 2019
Response from Daniela Bini/Front Office Manager on 9 Oct 2019
Thank you for taking the time to share your feedback. We are sincerely sorry it was not the experience you had anticipated. We value your feedback as we can only grow and become a better hotel from it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Staff were very helpful and pleasing , always willing to help with anything . I enjoyed my stay here , even as a POC. Thanks Concordia
Stayed 5 nights in Sep 2019
Response from Daniela Bini/Front Office Manager on 9 Oct 2019
Thank you for sharing your feedback. It is always great to hear how our team helped make your stay memorable, we are happy your enjoyed our location as well. We hope to see you back. Arrivederci.

8/10 Good

Antonio

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Daniela Bini/Front Office Manager on 9 Oct 2019
Thank you for sharing your valuable feedback with us.

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Daniela Bini on 9 Oct 2019
Thank you for sharing your valuable feedback with us.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Overbooked rooms and poor customer service
Upon arrival the hotel had overbooked so one triple room was in one hotel and the other triple room in another hotel. This was not ideal and although the hotel changed this the following night so the rooms were in the same hotel, the hotel staff did not deal with the inconvienience caused for the first night appropriately, which in my opinion shows poor customer service.
Stayed 5 nights in Jul 2019
Response from Daniela Bini/Front Office Manager on 27 Aug 2019
Dear Guest, thank you for taking the time to write your point of view. We are sincerely sorry it was not the experience you had anticipated. We value your feedback as we can only grow and become a better hotel from it.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooftop terrace was nice although small a nice place to start the day
Stayed 1 night in Jul 2019
Response from Daniela Bini/Front Office Manager on 22 Aug 2019
Dear Guest, thank you for sharing your feedback with us. We are happy you enjoyed our panoramic terrace. Arrivederci