Hola Maries, Lamentamos mucho que hayas tenido esta experiencia en el hotel. Desafortunadamente tu estadía solo fue de una noche, nos gustaría que nos dieras la oportunidad de hacerlo diferente. Espero que nos dejes servirte de nuevo y demostrarte que podemos hacerlo mejor.

Thank you for your comments, it was a pleasure to receive you. We are very happy to hear that you enjoyed #TheGoodLife experience and that our team gave you a fantastic service. We hope to see you soon on your next trip to Tulum, we will be glad to be with you again. We invite you to follow us in our social media channels to stay tune of our offers. Take care, kind regards.

Thank you for your comments, it was a pleasure to receive you. We are very happy to hear that you enjoyed #TheGoodLife experience and that our team gave you a fantastic service. We hope to see you soon on your next trip to Tulum, we will be glad to be with you again. We invite you to follow us in our social media channels to stay tune of our offers. Take care, kind regards.

Thank you for your comments, it was a pleasure to receive you. We are very happy to hear that you enjoyed #TheGoodLife experience and that our team gave you a fantastic service. We hope to see you soon on your next trip to Tulum, we will be glad to be with you again. We invite you to follow us in our social media channels to stay tune of our offers. Take care, kind regards.

Thank you for your comments, it was a pleasure to receive you. We are very happy to hear that you enjoyed #TheGoodLife experience and that our team gave you a fantastic service. We hope to see you soon on your next trip to Tulum, we will be glad to be with you again. We invite you to follow us in our social media channels to stay tune of our offers. Take care, kind regards.

Hello, good morning. Thank you for your review, we are happy to hear that you enjoyed #TheGoodLife We hope to see you soon on your next trip to Tulum, we will be glad to be with you again. Take care, kind regards

Hello, good morning. Thank you for your comments, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be glad to be with you again. Take care, kind regards.

Hello, good morning dear guest Thank you for your comments, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be glad to be with you again. Take care, kind regards.

Ola bom dia Nathalia Obrigado pelo seu comentário, foi um prazer recebê-lo. Esperamos vê-lo em breve em sua próxima viagem a Tulum, teremos o maior prazer em estar com você novamente. Tome cuidado, cumprimentos.

Hello, good morning Thank you for your comments, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be glad to be with you again. Take care, kind regards.

Hello, good morning Thank you for your comments, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be glad to be with you again. Take care, kind regards.

Hello, dear guest. Thank you for your review, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be delighted to be with you again. Take care, kind regards.

Good morning dear guest. We would like to let you know that we do not push sells to our guests. It´s not alowed to do that. Our commitment is to do of your vacations one of the best experience in Tulum. Please provide us more information to verify what happened. Have a great day. Regards

Hello, good morning dear guest. Thank you for your comments, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be delighted to be with you again. Take care, kind regards.

Hello Good afternoon, we appreciate your comments. We are commited with all our guest to provide the best experience of their journey. We are sorry to hear all your comments. We will toake action to improve a betterr service. We would like to demonstrate that #TheGoodLife at Ana y Jose is a deluxe journey where the glamor, fashion & relaxation combine to provide a unique experience. Please send us an email to give the proper follow up, we would like to receive a second chance. Have a great day Kind Regards

Hello, good afternoon dear guest. Thank you for your comments, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be delighted to be with you again. Take care, kind regards.

Hello, good afternoon dear guest. Thank you for your evaluation, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be delighted to be with you again. Take care, kind regards.

Hello, good afternoon dear guest. Thank you for your review, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be delighted to be with you again. Take care, kind regards.

Hello, good afternoon dear guest. Thank you for your comments, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be delighted to be with you again. Take care, kind regards.

Hello, good afternoon dear guest. Thank you for your review, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be delighted to be with you again. Take care, kind regards.

Hi Sam! Thank you for visit us It is great to know that we were able to help you experience the magic of this paradise and we're greatful for taking the time of leaving us all your comments. We hope you can visit us again sometime, we will be happy to welcome you.

¡Hola Marianela, muchas gracias por acompañarnos en este paraíso del Caribe! Es un honor para nosotros saber que disfrutaste tu experiencia y sin duda tomaremos en cuenta tus comentarios, muchas gracias por tus sugerencias. ¡Esperamos tenerte de vuelta pronto en Tulum!