Dear Chloe, We are really happy to know that you enjoyed your stay and that our staff treat you like you deserve. We hope to have you back!! Acanto Team

Dear Barbara, We are really happy to know that you enjoyed your stay!!! We hope to welcome you back!! Acanto Hotel is your home at Playa del Carmen !!!Acanto Team

Dear Robin, We are really happy to know that you enjoyed your stay!!! We hope to have you back!! Remember Acanto Hotel is your home at Playa del Carmen !!!Acanto Team

Dear Manon, We are really happy to know that you enjoyed your stay and that our staff treat you like you deserve. We hope to have you back!! Acanto Team

Dear Fei,We are very happy to know that you enjoyed your stay and everything our hotel has to offerHope you might come back sometime in the future.Warm regards,Acanto Team

Dear Fei,We are very happy to know that you enjoyed your stay and everything our hotel has to offerHope you might come back sometime in the future.Warm regards,Acanto Team

Dear Courtney,We are very happy to know that you enjoyed your stay and everything that Playa has to offer.Hope you might come back sometime in the future.Warm regards,Acanto Team

Dear Deborah,Thank you so much for staying here.We were very nice to meet you and your husband.we are very happy to know you really enjoyed the hotel facilities and eveything we have to offer.We hope you might come back again.Warm regards,

Mr. Hassan,Thank you so much for staying at our hotel, it was such a pleasure to have you and all your family at our hotel. We are happy to know our staff reached your expectations.Whenever you want to come back this is your second home.Warm regards,Acanto Team

Dear Nicholas,We are so glad that they enjoyed their time at our hotel. We are constantly renovating our hotel and we are in the process of upgrading all our shower heads for better water pressure. Feel free to report any issue at the moment with our staff for an inmediate solution.Usually our hotel is very quiet, sometimes in Playa del Carmen gets busy and therefore it could be noisy especially during high season. Always our staff is ready to move you to a better room far from the noise.We look forward to seeing you again soon. Warm regards,Acanto Team

Dear Nicole,We are happy to hear you really enjoyed your stay and everything our hotel has to offer. We look forward to seeing you again soon.Warm regards,Acanto Team

Dear Chris,Thank you for staying at our hotel.Usually our hotel is very quiet as there is no music or clubs around so we are not sure about where noise could be from. We have any report from you about the faucet issue, we are always ready to fix it at the moment. The room type you chose was a small basic room as we also have bigger suites. All the rooms have double curtains, so you can keep your privacy.Hope you can give us a second chance in the future. Warm regards,

Dear Josee,We are very happy to know you liked you hotel.Our staff is so dedicated to serve our guests.Thank you for staying with us.Warm Regards,Acanto Team

Dear James,Thank you for coming and visiting our hotel.Hope to see you again soon!Warm regards,Acanto team

Dear Kevin,Thank you for coming and visiting our hotel.Warm regards,Acanto team

Estimado Fausto,Nos da mucho gusto que la haya pasado muy bien en nuestro hotel, esperamos pueda recomendarnos.Saludos,Equipo Acanto

Estimado Mateo,Estamos un poco confundidos acerca de la baja calificación que nos da, ya que no recibimos ningúna queja o comentario suyo durante su estadía. Hicimos todo lo posible para que su estancia fuera agradable, incluso le dimos una de las mejores habitaciones y parecía estar contento. Como puedes ver, la mayoría de nuestros comentarios son positivos, siempre estamos abiertos a comentarios de nuestros huespedes así podemos mejorar.Saludos cordiales,

Dear guest,Thank you for leaving a comment.We are very happy to hear you enjoyed your stay.Hope to welcome you back sometime in the future.Regards,Acanto Team

Dear Patrick,Thank you for leaving a comment.We are very happy to hear you enjoyed your stay.Thank you so much for giving us the highest score.Thank you so much for staying in our beautiful hotel.Regards,Acanto Team

Dear Kathy,We are happy to know we reach your expectations.Hope you stay with us sometime in the future.Warm regards,Acanto Team

Dear Aaliyah, Thank you so mucho for leaving an positive review.We are happy to know you liked your stay.Usually the hotel is very quiet, however, as it is Holiday season it might be a little bit noisy around the hotel.Hope you come back or recommend us.Warm regards,

Dear JasonIt was such a pleasure to have you in our hotel, thank you for staying with us. This is your second home in Playa del Carmen.Warm regards,

Dear Robert,Thank you so much for staying at out hotel and for such a good score, hope you had an amazing stay.Kind regards,

Estimada Mishel,Muchas gracias por sus comentarios, nos da gusto saber que nuestro personal cumplió sus espectativas.Esperamos pueda recomendarnos.Saludos,

Dear guest,Thank you for staying with us and giving us a high scoreWarm regards,

Mr. Francis,We are happy to know you liked the location of our hotel and that our staff was friendly with you.Hope you come back or you can recommend us.Kind regards,Acanto Team

Dear Lisa,We are happy to know you enjoyed your stay so much.Our staff is always able to assist you with anything like the water pressure ot checking the water temperature.Hope you come back or recommend us.Warm regards,Acanto Team

Estimado Sergio,Fue un placer hospedarlo en nuestro hotel.Esperamos verlo pronto.Saludos cordiales,Acanto Team

Dear Toni,It was such a pleasure to have you in our hotel you were very kind people.We are happy to hear you liked the hotel and yes, one of the most remarkable things of your hotel is the location.Thank you for your comments, we are constantly renovating our hotel hope you can see it better next time.Warm regards from Mexico.

Dear guest:Thank you so much for staying at hour hotel, we were very honored to welcome you and your familly.Whenever you want to come back this is your second home.Warm regards,Team Acanto

Dear Anitha,We are very happy to hear that you felt like home, that is the concept of our hotel. We hope yo welcome you back some time in the future or recomend us.Big hugs from Mexico

Estimad Martha,We really apologize the A/C was not working properly, we finally could fix it this evening. Fourtunately, you received a free night as compensation, please contact us, whenever you are ready to use it.Warm regards,Acanto Team

Estimado huesped,Muchisimas gracias por darnos la oportunidad de recibirlos en nuestro hotel. Nos da gusto saber que le haya gustado el trato de nuestro personal.Saludos cordiales,Acanto Team

Thank you for staying with us! Your opinion is very important to us.helps us to always improve and continue working so that our guests feel at home we look forward to your return.

Estimada Arlett,Muchas gracias por elegir Acanto, fue un placer atenderla y gracias por darnos la más alta calificación.Recuerde acá es su casa, cuando guste.Saludos Cordiales,Acanto Team

Dear Barron,Thank you so much for leaving great comments and hope you had spent nice vacations, this is your second home whenever you want.Warm regards from México.Acanto team

Dear Sheryl,Thank you so much for visiting our hotel with your big family, consider our hotel as your second home. Warm regards from México.Acanto Staff

Isaac, Thank you for leaving a comment, we hope you enjoyed you stay.Warm regards,Acanto Team

Dear Enissa,It was such a pleasure to welcome your family here, thank you for staying with us, and come back whenever you want.Warm regards from MexicoAcanto Team

Fue un placer tenerla con nosotros recuerde que esta es su casa en playa del carmen.Esperamos verla pronto.

Estimada Natalie,Gracias por visitar nuestro hotel, espero haya disfrutado su estancia.Saludos

Dear Silvia,We are very happy to hear the hotel was suitable for you.We hope to welcome you back sometime in the future.Warm regards,Acanto Team

Dear Sydney,It was such a pleasure to meet you at the hotel and we hope you enjoyed your stay a lot.Hope to welcome you back.Warm regards,

Dear Cynthia We are really happy to know that you enjoyed your stay!!!We hope to welcome you back!! Acanto Hotel is your home at Playa del Carmen !!!Best wishes,Acanto Team

Dear Candice,Thank you for visiting our hotel and leave the highest score.Warm regards,Acanto Team

Dear Gina,Thank you so much for leaving a comment. Hope you enjoyed your stay.Regards,

Dear Josefina,We are very happy to hear you liked our hotel.We hope to welcome you again, sometime in the future.Warm regards,Acanto Team

Dear Rafael,We are really happy to know you enjoyed your stay.Thank you for your visit and hope to welcome you back some time in the future.Warm regards,Acanto Team

Hi thank you for your honest opinion. We work regularly to update the facilities, as a matter of fact we are now updating the common areas as the rooms have already been updated. Breakfast is always available earlier if needed by just advising us the night before. Hope to see you back again soon

Hi Michelle, Thank you for your inout. We are always striving to improve the hotel, constantly updating and re-investing into the facilities. Staff is hard to come by so although we may be short from time to time we have the best staff in Playa del Carmen and always make sure that all posts are covered. Hoping to have you back again.