Standard Twin Room, 2 Single Beds | Minibar, desk, free cots/infant beds, free WiFi
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Reviews of Mercure Rio de Janeiro Barra Da Tijuca

3.5 out of 5
Mercure Rio de Janeiro Barra Da Tijuca
Avenida do Pepê 56, Rio de Janeiro, RJ

Reviews

8.2

Very good

Rating 10 - Excellent. 153 out of 371 reviews" "
Rating 8 - Good. 130 out of 371 reviews" "
Rating 6 - Okay. 53 out of 371 reviews" "
Rating 4 - Poor. 19 out of 371 reviews" "
Rating 2 - Terrible. 16 out of 371 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Crislei

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Atenciosamente, Mercure RJ Barra da Tijuca on 27 Dec 2022
Apreciamos imensamente sua avaliação referente à sua hospedagem no Mercure RJ Barra da Tijuca. É sempre um prazer receber um retorno positivo sobre sua estada em nosso hotel.Atenciosamente, Mercure RJ Barra da Tijuca

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was fine.
Response from Atenciosamente, Mercure RJ Barra da Tijuca on 27 Dec 2022
Apreciamos imensamente sua avaliação referente à sua hospedagem no Mercure RJ Barra da Tijuca. É sempre um prazer receber um retorno positivo sobre sua estada em nosso hotel.Atenciosamente, Mercure RJ Barra da Tijuca

10/10 Excellent

Jean-Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a non tourist area.
Stayed 2 nights in Jul 2022
Response from Leonardo Costa on 3 Aug 2022
Dear Mr. Jean, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to welcoming you back soon.

4/10 Poor

Ronald

Travelled with group
Liked: Cleanliness
The hotel room was really small, I only enjoyed the shower. The hotel restaurant was marginal, the food was not fresh at times and the menu had no variety. Sodas were old and not carbonated. The front desk receptionists were very friendly and helpful. Overall, it was okay but not what I expected.
Stayed 6 nights in Apr 2022
Response from Leonardo Costa on 10 May 2022
Dear Mr. Ronald, Thank you for taking the time to write to us following your stay at Mercure Rio de Janeiro Barra da Tijuca. We regret that the service provided did not live up to your expectations, for which you would like to accept our sincere apologies. Mercure hotels always want to provide the best quality of service during your stays, therefore, your opinion is fundamental to us. We assure you that the necessary measures will be taken with a view to improving the quality of the services you mentioned. Once again, we appreciate your comments and hope to regain your trust for your next stay. Looking forward to welcoming you soon, please accept our best regards. Sincerely, Mercure RJ Barra da Tijuca team.

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista para o mar da Barra
Ótimo hotel localizado em frente à praia do Pepê!!!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! The pool was in service. The room was excelente. Nice ac, nice view to the beach. I would stay again but Only if the pool is Working
Stayed 15 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2020

8/10 Good

doron

Liked: Staff & service, property conditions & facilities, room comfort
Good place to enjoy Rio
The hotel is mix with abis hotel line , the pool was close due to COVID-19 but all bar and restaurants been open , room clean once every second Day , the hotel location is very nice just by the beach and 5 min walk to the center of event where u can find many bars and restaurants It is a very secure area feel much different from other areas of Rio I will say best beach in the area
Stayed 3 nights in Nov 2020

2/10 Terrible

LS, Curitiba

Business traveller
Disliked: Cleanliness, staff & service, amenities
The staff is really unprepared. No assistance whatsoever. No phone calls are picked, room service is in bad shape, Internet works poorly. Would not recommend.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Right on the beach
Location location location! You can’t get closer to the beach than this! Rooms have everything you need, nothing fancy just functional. Restaurant service was too slow
Stayed 1 night in Feb 2018
Response from Bruno Furtado on 18 Apr 2018
Dear customer, Thank you for responding to our survey. Your feedback is very important so we can always improve. I hope to have the opportunity to welcome you here in our unit again in the near future. Best Regards, Bruno Furtado Supervisor Operacional Mercure RJ Barra da Tijuca

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2017

8/10 Good

Kristine, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay in Rio
Great value for this property. Located at Station 1, the beach was across the street. The breakfast buffet was very good. A great selection and variety of food. The staff was excellent and always pleasant. The room was a bit small, but since we were only there for sleeping, it was perfect. The shower was great. A nice swimming pool, and fitness center. We were very pleased with the hotel location, however, there is a small charge to park, but nothing ridiculous (Approximately $7.00/night) and the valet staff very nice as well.

8/10 Good

TZE HO HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
very nice room

8/10 Good

Greg, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay, Across from Beach
Overall we had a very nice stay. Staff was friendly and helpful and the beach is right across the street. Hotel pool is also really nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This was a great place to stay while I was attending a conference at the convention center. There was excellent food close by (I heard that there were not very many food options at the hotels close to the convention center). Public transit and taxis were both easily accessible from this location. The rooms were very comfortable and clean. My only complaint about that rooms was that their power outlets were only compatible with hexagonal plugs and not square ones. Staff was pretty helpful and the breakfast was good.

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel on the beach in the Barra
This hotel has comfortable rooms that are a little larger than Ibis Hotels and the lobby is nicer than most Ibis. However I think that for the price this hotel charges the breakfast should be free or at least quite a bit cheaper. Forty reais is an expensive breakfast at Brazilian hotels.

8/10 Good

Wesley R, Durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Wheelchair accessible rooms noisy
Very nice hotel, clearly new, very clean with good size rooms and facing a beautiful beach. There is a little "padaria" next door which does excellent lunches, dinners and snacks. My only complaint is that the wheechair accessible rooms are all lined up against the building air conditioner and have a constant buzz and made it difficult for me to sleep. The staff were very attentive and helpful and moved me to a higher room which was a little better.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Many front desk employees do not speak English although they may say that they do. One employee,Daniel, was a welcome exception. The hotel caters primarily to Portuguese speaking business travelers. They do not exchange foreign money. The closest ATM is blocks away. The hotel is a distance from downtown Rio and a long cab ride from the airport.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, new hotel
New hotel inaugurated just before 2014 World Cup. Very friendly and helpful staff. Although overall comfortable, the rooms are small compared with other Mercure hotels in Brasil. King sized bed is actually two joined single beds.

10/10 Excellent

osvaldo, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The better side of Rio
It is a great brand new hotel in front of the beach in Rio, minus all the chaos from the busy places. A much more affordable and pleasant place to stay if you have a rental car.

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O atendimento é incrível principalmente da recepcionista Michelle , uma graça , atenciosa, prestativa !!! A limpeza do quarto tbem é perfeita!!
Stayed 4 nights in Jan 2024

8/10 Good

Ednaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voltaria com certeza
Foi ótima. Ficaram de montar um berço é não montaram. O quarto é bem pequeno pra família. O estacionamento é terceirizado (pagamento) No final da diária me cobraram uma consumação que não consumir.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

TATIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities
O quarto não fica escuro, pois a cortina foi mal projetada. Entra claridade por cima e pelos lados, mesmo com ela toda fechada. Deveria ser persiana pegando uma area maior do que a abertura da janela.
Stayed 4 nights in Dec 2023

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frigobar
Ótima localização, frente mar, única reclamação sobre o frigobar que era uma adega, não gela nada, só deixava ss bebidas em temperatura ambiente.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bruna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

4/10 Poor

Marcelo

Stayed 1 night in Nov 2023

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

FABRIZIA

Liked: Cleanliness, staff & service, room comfort
Ótima estada
Muito bom o hotel, quarto com bastante espaço e confortável! Ótimo atendimento! E café da manhã excelente!
Stayed 4 nights in Oct 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Hotel muito bom em uma localização muito boa.
Stayed 7 nights in Oct 2023

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

6/10 Okay

Maria Lenora

Stayed 2 nights in Sep 2023

10/10 Excellent

Jhonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Kley da Silva

Liked: Cleanliness, staff & service, room comfort
Bom!
Desfrutei de uma estadia muito agradável ao longo dos 10 dias que passei no estabelecimento. No entanto, gostaria de sugerir melhorias e manutenção nos equipamentos do centro de fitness. Notei que uma significativa parcela dos aparelhos necessita de reparos para garantir uma experiência de uso otimizada para os hóspedes.
Stayed 10 nights in Aug 2023

10/10 Excellent

Welder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento
Stayed 4 nights in Aug 2023

8/10 Good

luis h s

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jean

Stayed 4 nights in Jul 2023

8/10 Good

Rozana

Stayed 4 nights in Jul 2023

6/10 Okay

marco antonio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Razoável
Muita demora no check-in
Stayed 1 night in Jul 2023

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização e estrutura
Hotel muito bem localizado, ótimo café da manhã, com bons restaurantes a 5, 10 minutos andando na Olegário Maciel, quarto com ótima estrutura e uma boa vista mesmo a parte lateral.
Stayed 1 night in Jun 2023

10/10 Excellent

bertholdo

Business traveller
Stayed 2 nights in Jun 2023

10/10 Excellent

Gabriella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Arlhen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023