Dear Jenny : Thank you for your answer! It has been a pleasure to have you at our hotel. We appreciate that you have shared your experience with us . We hope you visit us again and had a safe return home! Kind regards, Lilian Duarte Guest Experience Assistant

Dear Thomas: We thank you for your very pleasant comment. It has been a pleasure to have you at our hotel. We will gladly share your comment with all the collaborators who, without a doubt, will be delighted to know that you enjoyed your experience and our service. Last but no least , we appreciate your mention with regards to the pool service where we understand we can improve and provide a better service on future occasions. Kind regards, Lilian Duarte Guest Experience Assistant

Dear Gregg : We thank you for your very pleasant comment. It has been a pleasure to have you at our hotel. Last but no least , we appreciate your mention with regards to the rooms image where we understand we can improve and provide a better service on future occasions. Kind regards, Lilian Duarte Guest Experience Assistant

Estimada Yuki: Le agradecemos su comentario y su valoración. Ha sido un placer tenerla en nuestro hotel. Estamos a disposición para próximas visitas. Saludos cordiales, Lilian Duarte Guest Experience Assistant

Dear Andrea: Thank you for your nice comments in relation to our hotel and service . As far as food quality , we appreciate your constructive feedback and we will take serious consideration in the details mentioned with the goal to provide our guest the experience they look forward too and deserve in all its aspects .We hope you visit us again in the future where we will gladly welcome you back !! Kind regards, Lilian Duarte Guest Experience Manager Assistent

Dear Barbara: Thank you for your comments! It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy more great experiences with us! Kind regards, Lilian Duarte Guest Experience Assistant

Dear Paul: Thank you for your comments! It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy more great experiences with us! Kind regards, Lilian Duarte Guest Experience Assistant

Dear guest: Thank you for your comments! It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy and we will gladly share your feedback with Maxi and Rocio , who will sure to be happy to hear your feedback !more great experiences with us! Kind regards, Lilian Duarte Guest Experience Assistant

Estimada Arlene: ¡Gracias por sus comentarios sobre ! Ha sido un placer tenerle en nuestro hotel. ¡Esperamos que nos visite nuevamente en el futuro para disfrutar de más experiencias geniales con nosotros! Saludos cordiales, Lilian Duarte Asistente de Experiencia del Huésped

Estimada Maria, agradecemos su valoración. Nos complace saber que ha disfrutado su estadía con nosotros. Estamos a disposición para futuras visitas. Saludos cordiales. Alexis Lopez Guest Experience Manager

Dear M. Maikel: Thank you for your comments. We are delighted to know that you enjoyed our amazing views. Looking forward to welcoming you again. Regards, Alexis Lopez Guest Experience Manager

Dear Thomas: Thank you for your comments! It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy more great experiences with us! Kind regards, Lilian Duarte Guest Experience Assistant

Dear Chengqin: Thank you for sharing your experience with us. We are sorry that we did not meet your expectations. We will look into the situation upon your review . We apologize for the bad experience and value your constructive criticism . We hope you visit us in the future to give us the opportunity to offer you a better service and a marvelous experience. Best regards, Lilian Duarte Guest Experience Assistant

Estimado Jorge ¡Gracias por sus comentarios sobre nuestro bar Alter Rooftop! Ha sido un placer tenerle en nuestro hotel. ¡Esperamos que nos visite nuevamente en el futuro para disfrutar de más experiencias geniales con nosotros! Saludos cordiales, Lilian Duarte Asistente de Experiencia del Huésped

Dear Mrs. Marsha: Thank you very much for your excellent review. We look forward to welcoming you again. Best regards, Alexis Lopez Guest Experience Manager

Dear guest: Thank you for your comments! It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy more great experiences with us! Kind regards,

Estimado Sr. Aldo:¡Le agradecemos profundamente por la valoración realizada! Ha sido un placer tenerlos en nuestro hotel.Es muy importante para nuestro equipo saber que su experiencia ha sido gratificante. Estamos a disposición para próximas visitas. Saludos cordiales,

Dear Mrs. Elena: Thank you for sharing your experience with us. We will take into account your comments to improve our services. We are looking forward to your next visit.Best regards,

Dear Mr. Harjinder: Thank you for staying with us! It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy more great experiences with us! Kind regards,

Estimada huésped:¡Le agradecemos profundamente por la valoración realizada! Ha sido un placer tenerlos en nuestro hotel.Estamos a disposición para próximas visitas. Saludos cordiales,

Estimada huésped:¡Le agradecemos profundamente por la valoración realizada! Ha sido un placer tenerlos en nuestro hotel. Estamos a disposición para próximas visitas. Saludos cordiales,

Estimado Sr. Pablo César:¡Gracias por la valoración realizada! Estamos a su disposición por futuras visitas.Saludos cordiales,

Dear Mr. Adrian:Thank you for your answer! It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy more great experiences with us! Kind regards,

Dear Mrs. Sarah:Thank you for your comment! We are looking forward to your next visit.Kind regards,

Dear Mr. Earl: Thank you for sharing your opinion with us. We are sorry that our hotel did not meet your expectations. We hope that in future visits we will be able to provide you with a better experience. Best regards,

Thank you for your assessment! We are looking forward to your next visit.Best regards,

Dear Mrs. Maggie:Thank you for your assessment! We are looking forward to your next visit.Best regards,

Dear Mr. Ulises: It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy more great experiences with us! Kind regards,

Dear Mr. Dennis: Thank you for sharing your experience with us. We will take into account your comments to improve our services. We are looking forward to your next visit.Best regards,

Dear Mr. Scott:Thank you for your comment! It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy more great experiences with us! Kind regards,

Dear Mr. Dennis:We thank you for your comment. We will take your opinion very seriously to improve our services.We apologize for the unfortunate experience you had. We hope you visit us in the future to give us the opportunity to offer you a better service and a marvelous experience. Kind regards,

Estimada Sra. Vazquez:Muchas gracias por la valoración realizada. Esperamos exceder sus expectativas en futuras visitas. Estamos a su disposición. Saludos cordiales,

Dear guest: We are sorry to read your unfortunate experience. We are working with all the teams to improve our services. We hope you visit us in the future to give us the opportunity to offer you a better experience. Best regards,

Estimado Juan Pablo:¡Gracias por la valoración realizada! Quedamos a disposición para futuras visitas.Saludos cordiales,

Estimada Sra. Patricia Irene: Muchas gracias por la valoración realizada. Nuestro equipo aprecia mucho su visita. Estamos a su disposición para futuras visitas. Saludos cordiales,

Dear guest: We hope you have enjoyed your stay with us! We are looking forward to your next visit.Kind regards,

Dear Mr. Feng: Thank you for your comments! It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy more great experiences with us! Kind regards,

Dear guest: Thank you for sharing your experience with us. We will take into account your comments to improve our services. We are looking forward to your next visit.Best regards,

Dear Mr. Ivan: Thank you for your comments! It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy more great experiences with us! Kind regards,

Dear Mr. Carlos Alberto: Thank you for your comments! It has been a pleasure to have you at our hotel. We hope you visit us again in the future to enjoy more great experiences with us! Kind regards,

Estimada huésped: ¡Muchas gracias por la valoración realizada! Esperamos haya disfrutado su estadía con nosotros. Estamos a disposición para futuras visitas.Saludos cordiales,

Dear Mr. Stephen: We hope you have enjoyed your stay with us! We are looking forward to your next visit.Kind regards,

Dear Mr. Xavier: We hope you have enjoyed your stay with us! We are looking forward to your next visit.Kind regards,