Wonderful service, very near to Patong beach. Convenient with several essential amenities. Near to the heart of Patong with shopping, booze, food and massage. Staffs are friendly and efficient, and they are fluent in English. Rooms are clean and beautiful. Room for improvement: A little card on the telephone to indicate the codes you can dial to e.g. Service and other room. Pillow is slightly too soft but that's personal preference. Hot water sometimes doesn't work too well.