Dear Khun Teerawut, Thank you for taking the time to give your Hilton Phuket experience a good rating. We're glad that you generally enjoyed what our resort has to offer. It has been a pleasure to have you and we all look forward to welcoming you 'home' again very soon! Best regards, Bobby Shankar Hotel Manager

Dear Guest, Thank you for taking the time to give your recent say at Hilton Phuket Arcadia Resort & Spa an excellent rating. It has been a pleasure having you and we all look forward to welcoming you 'home' again very soon! Best regards, Prakash Viswanathan General Manager Hilton Phuket Arcadia Resort & Spa

Dear Ashlee, Greetings from Hilton Phuket Arcadia Resort & Spa and Thank you for taking the time to review us in Booking.com. We apologise for the inconvenience you encountered during your stay, and we’re taking steps with Housekeeping team to ensure that it won’t happen again. We try hard to make sure all our guests have a rewarding experience at our hotel. Please note that we have recently conducted refurbishment works within some of the guest rooms. We, of course, will continue to focus on upgrading our facilities in consideration of the feedback received. Thank you for your continuous support to our brand. Our friendly team and I hope to welcome you back again soon. Warm regards, Tim Tate Director of Operations

Dear guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take your comments seriously and will use them to improve our services and facilities. We apologize for any inconvenience you encountered during your stay, including the condition of the beach and any concerns about cleanliness and safety. Your feedback is valuable to us, and we appreciate you taking the time to let us know about your experience. If you have any further comments or suggestions, please don't hesitate to contact us. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Ajay SampigeGeneral Manager

Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel and that you would choose to stay with us again in the future.We're committed to providing exceptional service and ensuring that all our guests have a memorable stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back soon!Best regards,Ajay SampigeGeneral Manager

Dear Guest,Thank you for taking the time to share your experience at Pullman Phuket Karon Beach Resort. We're delighted to hear that you enjoyed your stay and that our location, rooms, facilities, and food exceeded your expectations.Your feedback about the service and Wi-Fi is duly noted, and we apologize for any inconvenience caused. We will address these areas to ensure a smoother experience for our guests in the future.It was a pleasure hosting you, and we look forward to welcoming you back for another relaxing and enjoyable vacation in the future.Warm regards,Ajay SampigeGeneral Manager

Dear Guest,Thank you for sharing your wonderful experience at our hotel. We're thrilled to hear that you enjoyed the uncrowded, quiet atmosphere, upscale amenities, and proximity to the beach. It's great to know that you found the spaciousness of both the hotel and the beach to your liking.Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to welcome you back for another relaxing stay in the future.Warm regards,Ajay SampigeGeneral Manager

Dear Guest,Thank you for taking the time to share your positive feedback with us regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the peaceful atmosphere of our expansive resort and found our breakfast offerings to be diverse and satisfying.It is wonderful to know that our service staff left a positive impression on you with their friendly and helpful demeanor. Providing exceptional service is our top priority, and we are thrilled that our team members contributed to making your stay memorable.We are also pleased to hear that you appreciated the excellent location of our hotel, with the beach just steps away and local restaurants within easy walking distance. We understand the importance of convenience for our guests, and we are glad that our location met your expectations.Thank you once again for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Ajay SampigeGeneral Manager

Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay.Your feedback regarding the noise from the drainage system and the need for room renovations is noted. Please rest assured that we will address these issues promptly to ensure the comfort and satisfaction of our guests.As for the lack of USB ports in the rooms, we appreciate your suggestion and will consider it for future room upgrades.We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Ajay SampigeGeneral Manager

Dear Guest,Thank you for your rating, we hope you enjoyed your stay. If you ever have any further feedback or suggestions, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful experience in the future!Warm regards,Ajay SampigeGeneral Manager

Dear Guest,Thank you for your review. We're delighted to hear that you found our hotel to be well-run and convenient. We strive to provide our guests with a seamless and enjoyable experience, and we're glad to know that we met your expectations. If you have any further feedback or if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon.Best regards,Ajay SampigeGeneral Manager

Dear Guest,Thank you for choosing Pullman Phuket Karon Beach for your stay, we hope you had a great time during your stay. If there is anything else we can do to make your stay more enjoyable in the future, please let us know. Best regards,Ajay SampigeGeneral Manager

Dear Guest,Thank you for taking the time to share your positive feedback regarding your recent stay at Pullman Karon Phuket. We're thrilled to hear that you found our facility lovely, enjoyed the great breakfast, and appreciated the clean and tidy pool areas.Our team strives to provide friendly and attentive service, and it's wonderful to know that you felt well taken care of during your time with us.We look forward to the opportunity to welcome you back for another enjoyable experience in the future.Warm regards,Ajay SampigeGeneral Manager

Dear Guest,Thank you for choosing Pullman Phuket Karon Beach for your stay. If you have any specific suggestions for improvement or additional comments, please feel free to share them with us, we would love to hear your thought so that we can improve our services.Best regards,Ajay SampigeGeneral Manager

Dear guest,Thank you for your fantastic review! We're delighted to hear that your stay at Pullman Karon Beach Resort was amazing and that you found our property lovely. It's wonderful that you enjoyed the convenience of being able to access local restaurants easily along the beach road and appreciated the lovely beach. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.Warm regards,Ajay SampigeGeneral Manager

Thank you

thank you and hope you good experience

Dear guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Ajay SampigeGeneral Manager

Dear guest,Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Ajay SampigeGeneral Manager

Dear guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Ajay SampigeGeneral Manager

Dear guest, Thank you for taking the time to share your feedback about your recent stay with us at the Pullman Phuket Karon Beach Resort. We are sorry to hear that you were not satisfied with our service. We strive to provide our guests with a pleasant stay and apologize if we failed in this regard. We at Pullman are committed to providing our guests with a pleasant and comfortable stay, please be assured that we take all feedback into consideration and make every effort to ensure a memorable experience for all our guests. Again, thank you for bringing these issues to our attention. We hope you will give us another chance in the future so we can show you the hospitality and comfort Pullman is known for. Best regards, Ajay Sampige General Manager

Dear Vincent,We really appreciate you taking the time to rate us. We hope that you had a pleasant stay, and we hope to see you soon. Best regards,Ajay SampigeGeneral Manager

Dear Michael,Thank you very much for your rating, we hope you enjoyed your stay, and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager

Dear guest,We truly appreciate your feedback on your stay at the Pullman Phuket Karon Beach Resort. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last.Best regards, Ajay Sampige General Manager

Dear guest,Thank you very much for your review, we are happy to hear that you enjoyed your stay. We hope to see you soon on your next visit to Phuket.Best regards,Ajay Sampige General Manager

Dear guest,Thank you for the great review of our hotel! We hope that you enjoyed your stay and hope to see you again soon. Best regards, Ajay SampigeGeneral Manager

Dear Natalia,Thank you for your rating, we hope that you enjoyed your stay, and we look forward to welcoming you back to our beautiful resort soon!Best regards,Ajay Sampige General Manager

Dear Faadhila,Thank you for the great review of our hotel! We hope that you enjoyed your stay and hope to see you again very soon. Best regards,Ajay SampigeGeneral Manager

Dear Anant,Thank you for taking the time to share your experience at Pullman Phuket Karon Beach Resort. We appreciate constructive feedback as it allows us to improve the services and facilities we offer to our guests.At Pullman Phuket Karon Beach Resort, our goal is to ensure each of our guests have a comfortable and enjoyable experience during their stay with us. We understand that convenience and comfort are two factors that can help make a vacation even more memorable. As such, we sincerely apologize that the three towers were not connected during your stay, leading to an inconvenience for you in this instance. We thank you again for sharing your feedback with us and hope you will give us another opportunity to provide you with a more positive experience in the future.Best regards,Ajay SampigeGeneral Manager

Dear Alicia,Thank you so much for taking the time to share your experience with us. We are delighted that you enjoyed the location, decor and staff at Pullman Phuket Karon Beach Resort. Our team works hard to ensure each guest has a great stay, and it's wonderful to hear that those efforts have been noticed. We strive to offer friendly service and beautiful surroundings for our guests, so we're glad you enjoyed your stay. Thank you once again for your kind words.We hope to welcome you back soon!Ajay SampigeGeneral Manager

Dear Hyuntae,We truly appreciate your feedback on your stay at the Pullman Phuket Karon Beach Resort. Positive feedback is always greatly valued. I'll forward your feedback to our team. I am certain that this feedback will stimulate all of our team as we work to consistently improve our delivery of our services.Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last.Sincerely,Ajay SampigeGeneral Manager

Dear Rebecca,We are so excited to read your glowing review of our hotel on Expedia! Your kind words about the staff were especially heartwarming. We take great pride in our team, and it's always gratifying to hear that our guests appreciate their hard work and dedication.We are particularly touched by your mention of how helpful and friendly our staff was. They go above and beyond to make sure that our guests have a memorable stay, and I'm so glad that you were able to experience that firsthand.Thank you again for taking the time to leave such a wonderful review. We're so grateful for your business, and we hope to see you again soon!P.S. I've forwarded your review to our staff, and they're all very excited to hear your kind words. I'm sure they'll be inspired to continue providing the same level of excellent service that you experienced.

Thank you