Dear Juan Carlos, Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel, comfortable bed, and amenities made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Renaissance Glendale Management

Dear Allen, We would like to extend our sincerest apologies for any inconvenience you may have experienced during your check-in process. Please know that we greatly value your feedback, and we will make every effort to address the issues you have raised in order to improve our services and provide a more satisfactory experience for our guests. We hope to host you again for a more favorable impression. Sincerely, Renaissance Glendale Management

Dear Marcos,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

Dear Robert, We apologize that your stay left you underwhelmed. I am sorry for the condition of your linens. Some stains can remain post-laundering, but we should have caught them in our quality control. Please accept my deepest apologies regarding our lack of attention to detail and that we did not tend to your concerns promptly. We appreciate you staying with us and hope to better serve you on a future visit. Sincerely, Renaissance Glendale Management

Dear Slovhan, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our amenities and location. Please revisit us upon your return to the area. Best, Renaissance Glendale Management, GM

Dear Todd,Thank you for providing detailed feedback about your recent stay with us. I'm pleased to see that overall you enjoyed your stay. I'll be sure to inform the Engineering team to take a look at the washing machine. We hope to see you again soon.

Dear Lisa, I’m so glad you enjoyed our hotel and amenities! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Renaissance Glendale Management

Dear Elizabeth, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Renaissance Glendale Management

Dear Ricardo,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

Dear Cindy,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

We apologize for any inconvenience caused by the 20 daily parking fee in our shared self-parking lot with the City of Glendale. Your feedback is valuable, and we will work to improve our communication regarding fees.Thank you for choosing our establishment, and we hope to welcome you back soon.

Dear Elizabeth, Thank you for your review. We strive to meet every facet of the guest experience, so I regret that we let you down. We appreciate you choosing our hotel and we hope to welcome you again. Sincerely, Renaissance Glendale Management

Dear Patrick,Thank you for providing feedback about your recent stay with us. I'm happy to read that we exceeded your expectations. We hope to see you again soon.

Dear Samantha, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our very friendly staff and perfect location. Your remarks serve as an encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best, Renaissance Glendale Management

Dear Katherine, We are delighted to receive your feedback and to know that our location was ideal for your trip to our wonderful city. We truly appreciate your kind review and would be honored to welcome you back to Glendale anytime in the future. Best, Renaissance Glendale Management

Dear Meredith, Thank you for sharing your feedback. We are so pleased to hear that you had a nice stay. We appreciate your patience while we renovate and hope you’ll return to see our highly anticipated results. Thank you for staying with us. Sincerely, Renaissance Glendale Management

Dear DONNA, Thank you for sharing your feedback. I am sorry to hear that you experienced frustration due to our current construction work. During this time of renovation, we apologize for any inconvenience caused and appreciate your patience. We are constantly working to update and improve our hotel for our valued guests, and we hope that you will return to experience the highly anticipated results of our efforts. Sincerely, Renaissance Glendale Management

Dear Ty,Thank you for providing feedback about your recent stay with us. I'm pleased to see that you enjoyed your stay and we hope to see you again soon

Dear Elizabeth, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Renaissance Glendale Management

Dear Juan, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Renaissance Glendale Management

Dear Ronald, I am glad our hotel provided you with a very nice experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Renaissance Glendale Management

Dear Nancy, I have received your comments regarding your recent visit to our restaurant, and I am sorry your experience was underwhelming. We strive to ensure each dining experience is exceptional and we are disappointed that we did not exceed your expectations. We hope to have the opportunity to WOW you on a return visit. Sincerely, Renaissance Glendale Management

Dear Gregory,Thank you for providing feedback about your recent stay with us. I'm sorry to see that we did not exceed your expectations. Please feel free to give us a call to provide details as to how you feel we can improve. Hope to see you again soon.

Dear Richard,Thank you for providing feedback about your recent stay with us. I am happy to hear that you enjoyed your stay and we exceeded your expectations. Hope to see you again soon.

Dear Miguel,Thank you for providing feedback about your recent stay with us. I'm pleased to read that the staff exceeded your expectations. We hope to see you again soon.

Dear Julianne, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Renaissance Glendale Management

Dear debra, Thank you for taking the time to write to us. I am thrilled that you had a comfortable and convenient stay with us! It was an absolute pleasure to have you as our guest, and we look forward to welcoming you back soon. Best, Renaissance Glendale Management

Dear Abigail,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

Dear Erin,Thank you for taking the time to complete the survey about your recent stay. My sincerest apologies that we did not meet your expectations. Feel free to give us a call the provide details as to how we can improve. Warm Regards,

Dear Todd, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Renaissance Glendale Management

Dear Rich, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Renaissance Glendale Management

Dear Ross, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies regarding your frustrations with our early arrival fee; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Renaissance Glendale Management

Dear Jesse, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about the noise pollution caused by the construction. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Renaissance Glendale Management

Dear katrina, I’m sorry that you did not find us to be a good value and that the quality of your room was not met with our superior service. Additionally, I regret that we did not properly communicate our parking fee. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Renaissance Glendale Management

Dear Glenda, We are delighted to hear from you and glad to know that our location was ideal for your trip to our wonderful city. Your positive review is greatly appreciated, and we hope to have the pleasure of your company again if you visit Glendale in the future. Best, Renaissance Glendale Management

Dear LORETTA, Thank you for the 5-star review! It was a pleasure to host you. Best, Renaissance Glendale Management

Dear Jennifer, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Renaissance Glendale Management

Dear Frank, Our location is loved by many of our guests, and I am glad it was a perfect fit for your travels as well. We do our best to make sure that our hotel is a direct reflection of the vibrant, fun area in which we are located. Thank you for your business and your great review. Please come back soon! Best, Renaissance Glendale Management

Dear Luis, Thank you for sharing your kind feedback. We are so pleased to hear that you enjoyed our awesome property. We appreciate your patience while we renovate and hope you’ll return to see our highly anticipated results. Thank you for staying with us. Best, Renaissance Glendale Management

Dear Jami, We are delighted to hear that you had a wonderful experience during your stay at the Renaissance. It was our pleasure to host you and we look forward to welcoming you back again soon. Thank you for choosing to stay with us! Best, Renaissance Glendale Management

Dear Tristyn,Thank you for providing feedback about your recent stay with us. I'm happy to read that your stay was awesome. We hope to see you again soon.

Dear Kristen,Thank you for providing feedback about your recent stay with us. I'm pleased to read that you enjoyed your stay and we exceeded your expectations. Hope to see you again soon.

Dear Eric,We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Best,Renaissance Glendale Management

Dear Roy,Thank you for your time in reviewing our hotel. I’m sorry for the drainage and climate control issues you experienced; Please forgive us. Your feedback is welcomed as it allows us to monitor and improve the guest experience. We appreciate you staying with us and hope to see you again.Sincerely,Renaissance Glendale Management

Dear Brenda,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. Hope to see you again soon.

Dear Maria,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations and hope to see you again soon.

Dear Rick,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations and hope to see you again soon.

Dear Alana,Thank you for providing very detailed feedback about your recent stay with us. This information is needed in order to continue to provide superb customer service. I'm glad we were able to meet your expectations and we look forward to exceeding it on your next visit.

Dear David,Thank you for providing feedback about your recent stay with us. I'm pleased to see that we exceeded your expectations. Hope to see you again soon.

Dear Troy,Thank you for providing feedback about your recent stay with us. I'm happy to see that we exceeded your expectations. Hope to see you again soon.