Front of property

Reviews of Grand Hotel

3 out of 5
Grand Hotel
103 Moo 10, Soi 14 Walking Street, South Pattaya, Pattaya, Chonburi

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 342 reviews" "
Rating 8 - Good. 141 out of 342 reviews" "
Rating 6 - Okay. 79 out of 342 reviews" "
Rating 4 - Poor. 19 out of 342 reviews" "
Rating 2 - Terrible. 13 out of 342 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell, Fredericksburg

Stayed 12 nights in Mar 2024

2/10 Terrible

Sanjeev, gorakhpur

Travelled with group
Disliked: Staff & service
Location was excellent....but.staff very uncooperative.. we waited for 2 more hours to check in ... ie we were made to check in at 4 pm instead of 2 pm
Stayed 2 nights in Mar 2024

8/10 Good

Jolyon

Travelled with partner
Liked: Amenities
Na
Stayed 1 night in Feb 2024

8/10 Good

Rakesh

Stayed 2 nights in Feb 2024

4/10 Poor

viviano

Disliked: Cleanliness, property conditions & facilities
The Hotel is very close to Walking Street which is a good thing, The bad thing is that you will not be able to get a night sleep as the noise is unbearable also the photos of the room doesn’t represent what the rooms look like and I didn’t get a room with ocean view
Stayed 2 nights in Feb 2024

6/10 Okay

Adam

Good for the price paid
Stayed 1 night in Feb 2024

8/10 Good

shaheed

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Fateh Ali

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. Tricksters. You book a Seaview room (which should face the beach, but they'll put you into a cheaper room overlooking walking street with a partial Seaview. ) 2. Except for a couple of them, the front desk staff all are scowling and unfriendly. 3. No concierge, bell boy - no one to help 4. If they change your room they want you to go down, give them the room key, housekeeping will check the room, then they'll give you the new room key - all without any help from them. 5. The music from the street below is so loud UNTIL 4 AM, the room walls reverberate from the sound, all the way to the top floor.
Stayed 8 nights in Jan 2024

8/10 Good

SALMAN, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and great hotel. Only thing is they don't serve breakfast anymore as they did prior to Covid-19 and the room price is same.
Stayed 3 nights in Dec 2023

8/10 Good

Chaivat

Travelled with group
Stayed 3 nights in Jan 2024

10/10 Excellent

Sehjmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very well behaved, and supportive. They gave me 2 hour early check in without charge because I arrived early, and let me leave my bag there after while I was out shopping for a bit. Very reasonable and wonderful staff. Highly recommend!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Sehjmeet

Stayed 1 night in Dec 2023

8/10 Good

Shivaram

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good package for the price
Good package for the price
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location literally 30 second walk to Walking Street
Stayed 2 nights in Dec 2023

8/10 Good

James k

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff at the hotel, they are very helpful and friendly. I have stayed at this hotel 3 times this year. I am planning 2 more trips this year and plan on staying with them the next 2 trips.
Stayed 23 nights in Nov 2023

2/10 Terrible

Khalifa

Disliked: Cleanliness, property conditions & facilities
The place is really dirty and old
Stayed 2 nights in Sep 2023

6/10 Okay

Hemant

Travelled with group
Liked: Staff & service
Overall okay experience... area around was noisy.. rooms were good as compared to property location and surroundings... I would say it's a ln okay budget hotel..
Stayed 2 nights in Sep 2023

10/10 Excellent

Danial, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, the staff were very friendly and helpful. Good view of the ocean. If you like the Pattaya nightlife this is a good place to stay However, if you are looking for a quiet place to stay this is not the place to be.
Stayed 14 nights in Jun 2023

10/10 Excellent

IAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to a lot of bars and clubs. I will be staying here again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Harshid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
All went fine , excellent helpful staff and can say value for money while staying there
Stayed 3 nights in May 2023

10/10 Excellent

Albert

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel staff was friendly and professional. The hotel is located near Walking Street so it can occasionally get noisy. The hotel was clean. There were no problems with water and air conditioning. The WIFI had some slow periods but overall was great. I enjoyed my stay at the Grand Hotel and would definitely go there again on my next visit.
Stayed 14 nights in Apr 2023

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritzy for the price. Great location that will make you gain 10lbs in a good way. Area has good food is what I’m trying to say
Stayed 3 nights in Apr 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Mar 2023

10/10 Excellent

James k

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel was amazing, if you have any problems they address them quickly. This was my 2nd stay at this hotel in 4 months and will definitely go back again and again.
Stayed 13 nights in Mar 2023

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and clean

6/10 Okay

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities
Too loud, music from next door shakes the room

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Nov 2022

2/10 Terrible

Olivier

Stayed 4 nights in Nov 2022

2/10 Terrible

Kevin

Stayed 1 night in Nov 2022

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to the hotel from airport on Tuesday stayed 4 days only to find out that I was charged for 5 days. I came to Thailand on Tuesday but was charged for Monday
Stayed 2 nights in Nov 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice room but the noise at night was a little much. If you stay up late it’s a great deal!
Stayed 3 nights in Nov 2022

8/10 Good

Jolan

Liked: Cleanliness, staff & service
For the price its hard to beat. The location is as central as you can get. Check in and out was quick and easy.
Stayed 1 night in Oct 2022

4/10 Poor

JOHN

Disliked: Amenities, property conditions & facilities
Breakfast was prepaid but not available in the hotel.
Stayed 2 nights in Jun 2022

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first trip to Pattaya, watched some YouTube videos and it was suggested not to book your whole trip in one hotel, if you’ve never been here before. So I stayed my first couple nights at The Grand, then moved to another further up beach road, stayed there a couple nights. Then it was time to book the rest of my trip, so I came back to The Grand. Close to everything, great hotel, clean, just wish I could have gotten some more coffees, but I f do not think the cleaning lady understood me very well. Will definitely stay here my next trip
Stayed 1 night in May 2022

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and the staff are very kind and professional. Great location, being 50 yards from Walking Street. Very quiet being that close to all the action. Beautiful rooftop views. Clean room, very pleasant stay, and great price. Will definitely stay again on my next visit
Stayed 4 nights in May 2022

2/10 Terrible

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are Great. Expedia was not great at all. The manager at the hotel was very kind with helping me since Expedia dropped the ball on sending me the proper check in information
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
The staff of Grand Hotel were great. Friendly and accommodating. Place is near walking street so would be noisy. If you're a light sleeper; you might have a problem. But i was out till pretty late with friends most days so i was not affected.
Stayed 8 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in prime location right off walking street. Just few minutes walk to beach or the mall. For the money it was good . Stayed Friday to Monday it was in the middle of every thing pretty much . Like every thing there it needed to b updated most every business there. Loved Pattaya other than that. Guess when your from the USA u expect things b more up to date.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.. right in the action
Cant beat the location right on walking st. Guest friendly.. good size room. You get what you pay for.. I will book again.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room, reception very helpful
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here before, very happy and comfortable here. Location is good.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located with a shuttle to the airport ... the room is spacious with nice AC...I will stay here again on my way in or out of bangkok
Stayed 7 nights in Jul 2019

8/10 Good

Raffles, KL

Travelled with group
Liked: Cleanliness, staff & service
Good location. Would be better if the breakfast buffet has more variety.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pros - - Location - friendly breakfast staff. Some front desk staff were very friendly some were not as friendly. But no issues they were always professional. Kudos to them. - in room safe. This was not mentioned in their advertisement so not sure whether every room has one. Something they should mention as its important to have an in room digital lockable safe. Cons - a little noisy as it is near all the entertainment. Not recommended for families and people who sleeps early. - cable TV channels are always not clear (Not there to watch tv but its nice to be able to chill out and watch some TV when you want - food at breakfast was better about 4 months ago (i was staying at w14). Maybe the cook/chef had changed but it wasn't as tasty. - shower area was small. Difficult to maneuver around. Overall it was not a bad stay.
Stayed 8 nights in Jun 2019

10/10 Excellent

MARC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and Great location to Walking street in Pattaya, Chonburi (province), Thailand....
Stayed 9 nights in Jun 2019

10/10 Excellent

harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019