Everything went very smooth for check-in, and our room was nice…it looked as described. The only problem was that we booked this hotel specifically for the breakfast and Wi-Fi options. When we arrived, the hotel said that Wi-Fi was not working due to city street maintenance (although nowhere around the hotel had similar problems). When I asked again the next day for the Wi-Fi password, the staff member told me that she “already told me that Wi-Fi was broken”, but then gave me a totally different story for why the Wi-Fi was not available (that someone broke the box). I let her know that the hotel network was showing full service availability on my devices and just simply asking me for a password. She wouldn’t provide the password or even let me try it… But their computer system and credit card processing system was working just fine and not dial up? Anyway, she did offer to look up something for me, but that was not the point of why I needed Internet service. I needed it for work and processing payroll, which again was one reason we selected this property with WiFi advertised. The explanations of why WiFi was not available for guests was rather strange to be honest. I was not able to use Wi-Fi for our entire visit. Aside from the Wi-Fi problems that I believe someone would want to be aware of prior to booking this property, the staff was attentive and the property was nice.