Desk, blackout curtains, soundproofing, free WiFi

Reviews of Hôtel des Pyrénées

Hôtel des Pyrénées
399 bis, rue des Pyrénées, Paris, Paris

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 150 reviews" "
Rating 8 - Good. 68 out of 150 reviews" "
Rating 6 - Okay. 23 out of 150 reviews" "
Rating 4 - Poor. 6 out of 150 reviews" "
Rating 2 - Terrible. 4 out of 150 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling alone so I stayed in a room with a twin sized bed and I definitely had enough space but I'm also not a very tall person so I'm not sure if the size of the bed would be sufficient for a taller person. The shower was great and the water was always warm with great pressure. The location was fantastic because it is just across the street from the Pyrenees metro station. I could get anywhere I need to go very easily. I would definitely stay here again on future trips to Paris.
Stayed 5 nights in Oct 2021

10/10 Excellent

Amanda

Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Basic stay
Good basic hotel, clean and quiet. The problem was - bed. Very uncomfortable, covered in plastic mattress.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next to metro station. It's clean and comfortable enough for a budget accommodation. Staff is kind and helpful.
Stayed 2 nights in Oct 2019
Response from Sarah - Réservations on 19 Apr 2020
Thank you for staying with us, we appreciate your feedback. We hope to see you again soon. Best regards, Sarah.

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast delivered to your room!
This room was small. Like a dorm room in college. But did you get breakfast delivered to your dorm room every morning?! That's what this hotel does! Love it! A hot beverage of your choice (in this case, mine was hot chocolate), orange juice, a baguette, a croissant, plus butter, honey, and jam!! The room itself was small, but adequate. It did have a mini-fridge, which I appreciated. The bathroom was tiny. The shower floor - which did properly slope to allow for drainage - was flush with the rest of the bathroom floor, so it was tough trying to keep the rest of the floor dry when taking a shower. Sometimes, some water even seeped out into the main room. The housekeeping could be improved. I was once left without any toilet paper. Another time - no towels.
Stayed 3 nights in Nov 2019
Response from Sarah - Réservations on 13 Nov 2019
Thank you for staying with us, we appreciate your feedback. We hope to see you again soon. Best regards, Sarah - Réservations

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable Hotel
Not the most ‘chic’ of Paris suburbs, but good transport links with bus and Metro within 50 meters. Usual room and bathroom size for Paris )not large!) but acceptable. Walking distance to the beautiful Buttes Chamomt Parc. Good value.
Stayed 2 nights in Sep 2019
Response from Sarah - Réservations on 30 Oct 2019
Thank you for staying with us, we appreciate your feedback. We hope to see you again soon. Best regards, Sarah - Réservations

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Chen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good room and service but poor noise separation
The service is nice and the room is good though a little small. However, I was inflicted by the noise. There is vertically no block of noise from other rooms. I can hear other people’s snoring. In my second night of stay, some bad-mannered people came to my next door and talked and laughed loudly from night to dawn. I couldn’t sleep for that night.
Stayed 2 nights in Jul 2019
Response from Sarah - Réservations on 12 Jul 2019
Thank you for staying with us, we appreciate your feedback. I am sorry that you heard a lot of noise during your stay. Best regards, Sarah - Réservations

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Sarah - Réservations on 13 Jun 2019
Je vous remercie pour votre retour. Je suis ravie que vous ayez passé un agréable séjour dans notre établissement ! J'espère que nous aurons le plaisir de vous accueillir à nouveau prochainement. Cordialement, Sarah - Réservations

8/10 Good

Verified traveller

Liked: Staff & service
Friendly and welcoming staff, located directly opposite the metro.
Stayed 3 nights in Mar 2019
Response from Sarah - Réservations on 13 Mar 2019
Thank you for staying with us, we appreciate your feedback. We hope to see you again soon. Best regards, Sarah - Réservations

6/10 Okay

Ondrej, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to metro station
Roome are bit small but clean .Metro before Hotel.
Stayed 3 nights in Oct 2018
Response from Sarah - Bookings Manager on 24 Oct 2018
Thank you for staying with us, we appreciate your feedback. We hope to see you again soon! Best regards, Sarah - Bookings Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Sarah - Bookings Manager on 8 Oct 2018
Thank you for staying with us, we appreciate your feedback. We hope to see you again soon! Best regards, Sarah - Bookings Manager

10/10 Excellent

Anthony

Good value budget hotel in Paris
My 4-night stay was pleasant. Staff speak English. The room for a single person was spacious and clean with air and private bathroom. They gave me a room in the back which was very quiet. They bring your continental French breakfast into your room each morning.The location was convenient to line 11 (Pyrénées station) and stores/bars/restaurants within walking distance. The only little downside is there is no lift or elevator which can be a problem for someone with heavy luggage or have knee problems. Other than that, the price I paid was reasonable and I will definitely stay here again when in Paris.
Stayed 4 nights in Sep 2018
Response from Sarah - Bookings Manager on 12 Sep 2018
Dear Anthony, Thank you for staying with us, we appreciate your feedback. We hope to see you again soon! Best regards, Sarah - Bookings Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2018
Response from Sarah - Bookings Manager on 5 Jul 2018
Thank you for staying with us, we appreciate your feedback. I hope that you enjoyed your stay in Paris. Best regards, Sarah - Bookings Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Hmmm very hard to make a comment here. I like how close the hotel is to the metro stop (10 sec walk), but the hotel is no where close to anywhere worth visiting. I go to Paris all the time so it’s ok for me, but if you’re there for touristy places, stay within 1-9arr. Unless you want to take a metro to everywhere, Paris is a city so lovely to just walk everywhere. Other than location, this hotel is pretty good, basic but good.
Stayed 3 nights in Jun 2018
Response from Sarah - Bookings Manager on 20 Jun 2018
Thank you for staying with us, we appreciate your feedback. We hope to see you again soon! Best regards, Sarah - Bookings Manager

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Sarah - Réservations on 8 Jun 2018
Je vous remercie pour votre retour. Je suis ravie que vous ayez passé un agréable séjour dans notre établissement ! J'espère que nous aurons le plaisir de vous accueillir à nouveau prochainement. Cordialement, Sarah - Réservations

8/10 Good

Brian

Liked: Cleanliness, staff & service
Good budget option
This basic hotel is clean and comfortable. The management were friendly and welcoming as were the staff. This is not luxury, but it does represent good value in a handy location. The rooms are small (but not tiny) and basically furnished and everything works. The €5 breakfast (bread, croissant, jam & honey, tea/coffee, juice) is adequate without being special. It's convenience, right outside Pyrenees metro station (use exit 2), adds to its value. I would happily stay there again.
Stayed 3 nights in Nov 2017
Response from Sarah on 6 Dec 2017
Thank you for staying with us. We appreciate your feedback. I hope that you enjoyed your stay in Paris. We hope to see you again soon! Best regards, Sarah - Bookings Manager

8/10 Good

Cathy, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Decent and clean with a 24 hour staff, this hotel is great for the price. It is close to the subway station and many eateries so you have your pick of what you want to try and where you want to go. The immediate neighborhood is a little grimier than normal, but if you walk a few streets over, you get into nicer and much more residential backdrops as well as the absolute gorgeous Butte Chaumount Park. The staff are very nice and will help you with any questions you might have and the breakfast was very filling and delicious for something so simple as bread and orange juice. The single room is small and the walls are bit thin (I can hear my neighbor snoring through them), but they are quiet and everything you need after a day of walking around. The only real issue was the bed as it might be harder to sleep on than I use to, but other than that it was a nice stay.
Stayed 6 nights in Nov 2017
Response from Sarah - Bookings Manager on 22 Nov 2017
Dear Cathy, Thank you for staying with us. We appreciate your feedback. We hope to see you again soon! Best regards, Sarah - Bookings Manager

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very comfortable room in handy location. Very pleased about breakfast being served in room!
Stayed 1 night in Oct 2017
Response from Sarah on 6 Nov 2017
Dear Marie, Thank you for staying with us. We appreciate your feedback. I hope that you enjoyed your stay in Paris. Best regards, Sarah - Bookings Manager

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff & Location
The staff here is very friendly and always ready to help! I just stayed one night in Paris and had no idea how to find my way around, but they were really helpful. My only complaints were about the room itself. It was very small and the hotel is a little sketchy to navigate through at night. The hallway lights were left off and the staircases were tricky to climb in the dark. The walls of my room were also very thin. I could hear everything going on in the next room over. Still, it was very clean, tidy, and next to a very quiet alley. It is a budget place after all. It's also in a great location; just a couple of quick train rides to famous Paris destinations. This place is great for a trip to Paris on a budget.
Stayed 1 night in Sep 2017
Response from Sarah on 6 Nov 2017
Dear Samuel, Thank you for staying with us. We appreciate your feedback. I hope that you enjoyed your stay in Paris. Best regards, Sarah - Bookings Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, straightforward hotel.
Nice hotel, good value, friendly and helpful staff, very clean, delicious breakfast (possibly the best coffee I've ever drunk), metro station right outside so easy access to all of Paris. Would definitely stay again.
Response from Sarah on 20 Mar 2017
Dear Paul, Thank you for your feedback! I hope that you enjoyed your stay in Paris. See you soon! Best regards, Sarah - Bookings

8/10 Good

Angel-Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and Cosy
friendly staff. Great transport links and plenty of local bars and restaurants. Only downside was not being able to take the room key out of the building.
Response from General Manager on 8 Feb 2017
Thank you for your feedback. We hope that you enjoyed your stay in Paris. Best regards. Sarah - Bookings

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean room, helpful staff. Good cheap place to stay
Response from Sarah - Bookings on 5 Dec 2016
Thank you for your feedback. We hope that you enjoyed your stay in Paris. Best regards.

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in dirty area. No air conditioning so you will have to leave the windows open at night but can be noisy. Over all service was great.
Response from General Manager on 4 Sep 2016
Dear Karel, Thank you for your feedback. It was a pleasure to have you as our guest. We hope that you enjoyed your stay in Paris. Best regards, Sarah - Bookings

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a quick one-night stay at Les Pyrenees. The owners/managers were exceedingly friendly and helpful. We certainly would stay again if we are looking for an inexpensive, comfortable option in Paris.
Thank you for your feeback. We hope that you enjoyed your stay and to welcome you again soon. Best regards.

8/10 Good

Dominique, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel des Pyrènèes
Clean room, friendly stuff ,practical , quiet in the evening. Good location
Thank you for your feeback. We hope that you enjoyed your stay and to welcome you again soon. Best regards.

8/10 Good

MARTINE, Chester

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyable stay in Pyrenees hotel
Friendly place, clean fresh room in a nice and lively neighborhood. Will go back with pleasure.
Thank you for your feeback. We hope that you enjoyed your stay and to welcome you again soon. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
I had a wonderful stay, location was very convenient right next to the metro , very quiet secure hotel, younger receptionist went out of her way to help me find the quickest bus route to somewhere I had to go, owners were very friendly, outstanding service.lots of shops, restaurants nearby , very good value.
Response from Sarah on 18 Dec 2015
Thank you for your feeback. We hope to welcome you again soon. Best regards.

8/10 Good

Alex, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice
It was easy to get the hotel, from the airport Charles De Gaulle vía RER-Metro. When we arrived there, it was a pleasure to be received for a nice person, who was friendly and kind. There were no elevator but our room was on the second floor, just one floor upstair. The room was not big, but was bigger than other hotel rooms I stayed before in Paris, and at a better rate. The breakfast was not abundant but they brought it to the room each morning, we bought cheese and ham in a grocery store close to the hotel and completed it. It was cheaper. Beds were clean and comfortable. There were no noise at night. There were hot water in the shower and the toilet was clean.
Response from Sarah - Réservations on 18 Dec 2015
Thank you for your feedback. We hope that you enjoyed your stay in Paris. Best regards.

8/10 Good

Jessie, Texas

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, good price
Worth considering for its location directly in front of the Pyrenees metro stop in the cool Belleville neighborhood. The price was very good. The room and bathroom were small, as is expected for Paris. Bonus: first-floor room meant no hauling luggage up stairs. Just a few things to keep in mind: the WiFi was extremely spotty and frustrating in our room, although it worked fine in the lobby or standing outside, if you don't mind that. If you need Internet access infrequently, it's sufficient, but if you're traveling on business and want reliable, strong WiFi, think twice. Also, the woman at the front desk during the day was helpful and spoke fluent English, but the night and early morning staff were incompetent (couldn't figure out how to work the credit-card machine, etc.) and spoke nearly no English.
Response from Sarah - Réservations. on 18 Dec 2015
Thank you for your feedback. Wi-Fi issues are fixed now, we changed internet provider and Wi-Fi distributors. We hope to welcome you again soon. Kind regards.

10/10 Excellent

Ansgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt.
Stayed 3 nights in Feb 2024

6/10 Okay

Minoru

メトロのピレネー駅からすぐ。中心地へのアクセスは良いです。周辺にマックやカフェ、レストランが多くあり、カルフールもあって便利。 部屋は値段相応だけど、必要なものは揃っていて、水回り含めて清潔に保たれていました。 館内にエレベーターがないので、スーツケースの上げ下ろしが大変です。 また、朝食はルームサービスで クロワッサンとコーヒーはくる程度なので、他で用意するほうが良いです。 総じてコスパに優れた良いホテルです。
Stayed 1 night in Nov 2023

10/10 Excellent

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

MICHELE

Stayed 2 nights in Aug 2023

10/10 Excellent

Eleonora

Stayed 7 nights in Aug 2023

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cobro abusivo de tasas y no te lo dicen si no después que ya estás dentro
Stayed 2 nights in Aug 2023
Response from Sara - Reservas on 13 Aug 2023
Buenos días señor,Te he explicado varias veces que la persona que te recibió se equivocó en el importe de la tasa turística. He impreso y explicado la factura para usted. Esto no es facturación abusiva.Atentamente,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour 1 nuit, prix imbattable
Rapport qualité prix imbattable pour Paris Chambre solo petite mais fonctionnelle, parfait pour 1 nuit. Tres calme, les chambres donnent sur une petite cour.
Stayed 1 night in Apr 2023

6/10 Okay

Édson Vinícius

Disliked: Cleanliness, staff & service, property conditions & facilities
Quarto sujo, n limparam todo dia e nem trocaram as toalhas
Stayed 4 nights in Mar 2023

8/10 Good

Aylin

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima prijs kwaliteit. Maar als mensen boven of naast jou kamer geluid gaan maken, dan hoor je dat.
Stayed 1 night in Jul 2022

8/10 Good

Jasmin, St.Ingbert

Liked: Cleanliness, staff & service, amenities
Süßes kleines Hotel, direkt an der Metrohaltestelle gelegen. In circa 15 min ist man zu Fuß am Père-Lachaise Friedhof, mit der Metro in 15 min bei Notre Dame, von wo aus man alle weiteren Sehenswürdigkeiten leicht mit den öffentlichen Verkehrsmitteln erreichen kann. Für 6 Euro pro Tag kann man ein kleines Frühstück mit Kaffee oder Tee, Orangensaft. Baguette und einem Croissant bestellen, das aufs Zimmer gebracht wird. Der Service ist in Ordnung, die Kommunikation war etwas schwierig, da nicht alle Mitarbeiter englisch sprechen. Für einen Städtetrip auf jeden Fall weiterzuempfehlen:)
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
Basic but clean, close to the Metro Station, good for a one night stay
Stayed 1 night in Mar 2022

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Marie-Cécile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sans hésitation
Hôtel entièrement rénové. Les chambres sont calmes, confortables et très propres. Le petit déjeuner est copieux. En résumé, très bon rapport qualité-prix. Je recommande.
La chambre
La salle de bain/WC vue de la chambre
Stayed 2 nights in Dec 2021

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix
Stayed 1 night in Oct 2021

6/10 Okay

Olivier

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Confort spartiate
La chambre avec 1 lit 1 personne est basique et le carrelage gris renforce ce confort spartiate.
Stayed 1 night in Sep 2021

10/10 Excellent

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien !
Stayed 2 nights in Sep 2021

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021