Dear Polly, We appreciate you choosing to stay with us on your visit to the area. However, we are genuinely sorry for not meeting your expectations. We are passionate about crafting a distinctive, seamless experience for each guest; therefore we are disappointed for the issues that inconvenienced you. We hope you will give us another chance to provide you with the exceptional hospitality for which we are known.Alexis Hull Hospitality Coordinator

Dear Yolanda, We are delighted to have enriched your journey with our accommodations, inspired by the principles of mindfulness. Thank you for mentioning how much you loved our friendly associates and beautiful pools. We look forward to welcoming you back to JW Marriott Desert Springs Resort & Spa, promising another experience that nurtures your well-being and exceeds your expectations. Alexis Hull Hospitality Coordinator

Dear Stacy, Thank you for the splendid rating. It was a true pleasure to have the opportunity to make your stay memorable, and we hope you left with replenished spirits. We look forward to welcoming you back to the JW Marriott Desert Springs Resort & Spa for another spectacular escape.Alexis Hull Hospitality Coordinator

Dear Nicole, Your feedback is incredibly valuable to us. It is wonderful to hear how much you enjoyed your time with us. We have also taken note of your additional comments about the adult pool and will share them appropriately. We hope to have the pleasure of serving you and your husband again at JW Marriott Desert Springs Resort & Spa and provide you with another fulfilling experience.Alexis Hull Hospitality Coordinator

Dear Cody, Thank you for taking the time to leave your kind rating. At JW Marriott Desert Springs Resort & Spa, every detail is thoughtfully curated to ensure you can fully embrace the moment to focus on what matters most. We are pleased to know our efforts resonated with you and look forward to having the pleasure of serving you again soon.Alexis Hull Hospitality Coordinator

Dear Tony, Thank you for choosing us for your visit. We are genuinely sorry for not delivering the exceptional stay you deserve. Everything we do is aimed at giving each guest an enriching experience, so we are disappointed to know we let you down. Please accept our sincere apologies for the problems you experienced. We want to regain your trust and hope you will give us another chance in the future.Alexis Hull Hospitality Coordinator

Dear Danielle, Thank you for the five-star review. We are glad that your stay was well balanced with enriching experiences around every corner. We are happy to read your kind words about your time with us at JW Marriott Desert Springs Resort & Spa; we hope to have the opportunity to accommodate you again soon.Alexis Hull Hospitality Coordinator

Dear Jazmine, Thank you for reviewing your stay with us. We were pleased to read you were satisfied with most aspects of your time with us. However, we want to apologize for not meeting your expectations concerning the food we served. We will share your comments with our culinary team as we always want to improve our guest experience. Your valuable feedback is much appreciated, and we look forward to our return. Alexis Hull Hospitality Coordinator

Dear Richard, It was our pleasure to welcome you and your family to JW Marriott Desert Springs Resort & Spa. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are delighted to learn how impressed you were with our inspiring surroundings, the variety of onsite dining options, and your time at our pool. Thank you for letting us that you all had a rejuvenating experience with us and hope you will make us your home away from home whenever your travels bring you to our area.Alexis Hull Hospitality Coordinator

Dear Harold, Thank you for your review. Please accept our sincere apology for the oversight in your room and the inconvenience caused. We have taken proper action, and we are grateful for your patience. On your future visit, please know our team is devoted to shaping your journey to be the best that it can be, so should this happen again, please do not hesitate to reach out to us for assistance. We look forward to another opportunity to prove our commitment to crafting the seamless stay you deserve.Alexis Hull Hospitality Coordinator

Dear Gary, Thank you for the five-star review. We are glad that your stay was well balanced with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. Thank you for choosing JW Marriott Desert Springs Resort & Spa; we hope to have the opportunity to accommodate you again soon.Alexis Hull Hospitality Coordinator

Dear Michael, Thank you for being our guest while you were in town for a tennis tournament and for sharing your comments. We are pleased you enjoyed your overall stay and that you loved our modern luxury in a place where you can be mindful and present. However, we are sorry you felt our property needed updating. We will share your feedback with the appropriate individuals, as our goal is to create enriching experiences with inspiring surroundings. We also apologize for the frustration caused by our team's handling of the transportation request. We appreciate the feedback as we are continually striving to ensure a flawless visit for every guest. We look forward to another opportunity to show you our commitment to quality and intentional service.Alexis Hull Hospitality Coordinator

Dear Dilek, Thank you for choosing to stay with us. We appreciate your compliments about our property and are glad you had a great time with us. However, we regret not meeting your expectations in some areas. It was our pleasure to have been a part of your journey, and we hope you will choose JW Marriott Desert Springs Resort & Spa whenever your travels bring you to our area. Alexis Hull Hospitality Coordinator

Dear Elizabeth, Thank you for the five-star review. We are glad that your stay was well balanced with enriching experiences around every corner, and how pleased you were with our onsite amenities and inspiring surroundings. It was our pleasure to have you here with us at JW Marriott Desert Springs Resort & Spa; we hope to have the opportunity to accommodate you again soon.Alexis Hull Hospitality Coordinator

Dear Uthaman, Thank you for the five-star rating. We are glad that your stay was well balanced with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. Thank you for choosing JW Marriott Desert Springs Resort & Spa; we hope to have the opportunity to accommodate you again soon.Alexis Hull Hospitality Coordinator

Dear Albert, Thank you for your honest evaluation. Please accept our apology for the oversights you encountered. We will take proper action, and we are grateful for your patience. On a pleasant note, we appreciate you mentioning how much you enjoyed our golf and the authentic Japanese dining experience at Mikados. It was our pleasure to have you here with us, and we look forward to another opportunity to prove our commitment to crafting the seamless stay you deserve.Alexis Hull Hospitality Coordinator

Dear Anita, It was a pleasure reading your review of JW Marriott Desert Springs Resort & Spa. We have a devoted staff who enjoy seamlessly crafting distinctive experiences; we will enjoy sharing your compliments with them. We look forward to your return. Alexis Hull Hospitality Coordinator

Dear Hannah, Thank you for the great review. We are delighted we could craft an enriching experience for you with our elegant property, stellar downtown location, and devoted associates. It was our pleasure serving you at JW Marriott Desert Springs Resort & Spa, and we look forward to seeing you again soon. Alexis Hull Hospitality Coordinator

Dear Katherine, Thank you for sharing your experience at JW Marriott Desert Springs Resort & Spa. We appreciate the kind remarks as we always strive to provide each guest with a distinctive experience so they can leave richer than when they arrived. We devote our attention to craft and detail, and we are pleased to know our beautiful property enhanced your time with us. We look forward to seeing you again soon.Alexis Hull Hospitality Coordinator

Dear Hardeep, Thank you for returning to JW Marriott Desert Springs Resort & Spa. We are thrilled to read about your enriching stay and how much you enjoyed your time with us. It is so wonderful to know you loved our stylish array of amenities, courteous service, and modern accommodations. However, we are sorry you felt our property needed updating. We will share your feedback with the appropriate individuals, as our goal is to create enriching experiences with inspiring surroundings. We look forward to seeing you on your next visit to the area.Alexis Hull Hospitality Coordinator

Dear Rosalba, Thank you for choosing JW Marriott Desert Springs Resort & Spa during your visit to Palms Desert, CA. We strive to personally craft quality experiences to help you leave richer and with replenished spirits. We appreciate the flattering remarks and are glad you enjoyed our elegant property. We look forward to seeing you again soon.Alexis Hull Hospitality Coordinator

Dear Samuel, Thank you for choosing us and for your candid feedback. We are sorry about the issue in your room during your visit. We understand that every detail matters and can assure you that we have procedures in place regarding these concerns, and we hope you will see this as the isolated incident that it was. We hope to have the opportunity to make your next stay with us outstanding in every respect.Alexis Hull Hospitality Coordinator

Dear Mr. Van, Thank you for being our guest and for taking the time to share your rating. We are pleased you enjoyed your overall stay but regret not meeting your expectations in some areas. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences.Alexis Hull Hospitality Coordinator

Dear Jingshuo, Thank you for your fabulous rating and for letting us know your stay at JW Marriott Desert Springs Resort & Spa was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Alexis Hull Hospitality Coordinator

Dear Danielle, Thank you for the five-star rating. We are glad that your stay was well balanced with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. Thank you for choosing JW Marriott Desert Springs Resort & Spa; we hope to have the opportunity to accommodate you again soon.Alexis Hull Hospitality Coordinator

Dear Lin, Thank you for the perfect rating. We are glad you had a wonderful time at JW Marriott Desert Springs Resort & Spa. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Alexis Hull Hospitality Coordinator

Dear Glenn, Thank you for sharing about your stay at JW Marriott Desert Springs Resort & Spa. We appreciate the generous remarks and are glad you loved our resort. We enjoyed having you and hope you will return to see us soon.Alexis Hull Hospitality Coordinator

Dear Michael, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay and are sorry you felt our accommodations needed updating. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. We hope you will consider us again the next time you are in the area. Alexis Hull Hospitality Coordinator

Dear Peiru, Thank you for taking the time to share your rating. We are truly sorry your stay was not the exceptional experience you deserved. We always want our guests to leave feeling fulfilled, and if given the opportunity, we would have taken measures to address every concern while you were here. We hope you will consider giving us another chance to show you our commitment to genuine and seamless hospitality.Alexis Hull Hospitality Coordinator

Dear Ms. Evan, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are so happy you loved our elegant property and beautiful pools. We look forward to your next visit.Alexis Hull Hospitality Coordinator

Dear Maria, Thank you for your fabulous rating and for letting us know your stay at JW Marriott Desert Springs Resort & Spa was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Alexis Hull Hospitality Coordinator

Dear Sedrak, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are happy to have exceeded your expectations. It was a pleasure hosting you at JW Marriott Desert Springs Resort & Spa, and we look forward to welcoming you again soon.Alexis Hull Hospitality Coordinator

Dear Joanne, Thank you for your fantastic rating. We are pleased you chose JW Marriott Desert Springs Resort & Spa for your time in Palms Desert, CA, and even more happy that we exceeded your expectations. We look forward to having you as our guest again soon.Alexis Hull Hospitality Coordinator

Dear Matthew, We are happy you chose JW Marriott Desert Springs Resort & Spa for your recent visit to Palms Desert, CA. It was our pleasure having you as our guest, and we hope you will consider us again the next time your travel brings you to our area.Alexis Hull Hospitality Coordinator

Dear Danielle, Thank you for taking the time to share your recent experience with us. We hope your daughter had a fantastic time at the tournament and played exceptionally well! Our commitment is to provide an exceptional experience for every guest, allowing them to fully embrace the present and focus on what matters most. However, we sincerely apologize for the noise issues you experienced in your initially assigned room. While we regret the inconvenience you and your daughter endured during your stay, we appreciate your understanding and flexibility in changing rooms. We are gratified by your patience and look forward to serving you both again whenever your travels bring you back to Palm Desert.Alexis Hull Hospitality Coordinator

Dear Anthony, On behalf of all of us here at JW Marriott Desert Springs Resort & Spa, we want to thank you for your five-star rating. We are delighted to learn that you enjoyed our stylish retreat and the all-encompassing lifestyle experience at our luxury resort. Thank you for choosing us, and we look forward to accommodating you again soon.Alexis Hull Hospitality Coordinator

Dear Yosef, Thank you for choosing JW Marriott Desert Springs Resort & Spa for your time in the city and for sharing your excellent rating. We are glad you were able to pamper yourself in the beauty of our resort's Palm Springs locale. We enjoyed hosting you and look forward to welcoming you back for another exceptional visit with us.Alexis Hull Hospitality Coordinator

Dear M. Shin, Thank you for choosing JW Marriott Desert Springs Resort & Spa and for awarding us with a perfect rating. We are delighted that our oasis, with its breathtaking views and a wide array of indulgences, engaged your senses at every turn. It was a pleasure hosting your visit, and we look forward to welcoming you again for another enriching experience with us.Alexis Hull Hospitality Coordinator

Dear Joangelis, Thank you for staying with us and for your gracious rating. On behalf of all of us at JW Marriott Desert Springs Resort & Spa, we invite you for another outstanding visit.Alexis Hull Hospitality Coordinator

Dear Gambino, We are pleased your time here was fantastic and thank you for your excellent rating. All of us at JW Marriott Desert Springs Resort & Spa look forward to your next visit.Alexis Hull Hospitality Coordinator

Dear Mr. Singh, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at JW Marriott Desert Springs Resort & Spa. We look forward to your return and wish you all the best with your future travels.Alexis Hull Hospitality Coordinator

Dear Yutaka, Thank you for choosing JW Marriott Desert Springs Resort & Spa and for the excellent rating. We are thrilled we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Alexis Hull Hospitality Coordinator

Dear Tracy, Thank you for the excellent rating. We are delighted that you enjoyed your stay at JW Marriott Desert Springs Resort & Spa, with enriching experiences around every corner and our commitment to providing seamless and intuitive service. Thank you for being our guest, and we hope to see you again soon.Alexis Hull Hospitality Coordinator

Dear Charlotte, We are truly delighted that you chose JW Marriott Desert Springs Resort & Spa to celebrate your special day. We appreciate your loyalty to our brands, and it warms our hearts to know that you had another wonderful stay with us. It gives us immense pleasure when our guests leave richer than when they arrived and also with replenished spirits. Thank you for including us in your travel plans. All of us here are equally excited to welcome you every time your travels bring you to Palm Desert. Alexis Hull Hospitality Coordinator

Dear Heleen, Thank you for the five-star review. We are delighted that you enjoyed your stay at JW Marriott Desert Springs Resort & Spa, where enriching experiences await around every corner, coupled with our commitment to providing seamless and intuitive service. Thank you once more for choosing us for your time in Palm Desert; we hope to see you again soon.Alexis Hull Hospitality Coordinator

Dear Sandy, It was a pleasure receiving your fantastic rating for JW Marriott Desert Springs Resort & Spa. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Alexis Hull Hospitality Coordinator

Dear Baizhu, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved your time at our resort. We look forward to many more visits to JW Marriott Desert Springs Resort & Spa.Alexis Hull Hospitality Coordinator

Dear Lawrence, We are happy you chose JW Marriott Desert Springs Resort & Spa for your recent visit to Palms Desert, CA. It was our pleasure having you as our guest, and we hope you will consider us again the next time your travel brings you to our area.Alexis Hull Hospitality Coordinator

Dear Shivanker, Thank you for being our guest at JW Marriott Desert Springs Resort & Spa. Our associates strive to create a meticulously invigorating environment for each of our guests, ensuring they leave richer than when they arrived, and we are pleased to know you were impressed with our commitment. Thank you once more for including us in your travel plans, and we look forward to having you as our guest again. Wishing you a delightful holiday season and a Happy New Year!Alexis Hull Hospitality Coordinator