Daer Nantaporn,Greetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

เรยน คณลกคากราบขอบพระคณเปนอยางยงสำหรบความคดเหนและขอเสนอแนะของทานเกยวกบการเขาพกท Mövenpick Resort Khao Yai ทางโรงแรมรสกยนดเปนอยางยงททราบวาทานพงพอใจในบรการของเรา เราจะนำความเหนของทานแจงใหทมงานทราบ และมนใจวาความเหนตอบกลบนจะเปนสงททำใหใหทมงานทกคนเพยรพยายามปรบปรงคณภาพการบรการอยางตอเนองตลอดไป ขอขอบพระคณอกครงทกรณารวมแบงปนประสบการณ และเราหวงวาการมาเยยมเยอนในครงตอไปของทานจะเปนทนาพอใจเชนเดยวกบทผานมา ขอแสดงความนบถอ Suthee SITHOOMCHAN Guest Experience Manager

Dear Tanakorn,Greetings from Movenpick Resort Khaoyai and thank you for give us a rating regarding of your recent stay with us.Hope you having a great time and much enjoyable at home after travelling. We are looking forward to welcoming you once again soon.Your sincerely.Suthee SITHOOMCHANGuest Experience Manager

เรยนคณผหยงทางโรงแรมขอกราบขอบพระคณเปนอยางยงสำหรบความคดเหนและขอเสนอแนะของทานเกยวกบการเขาพกท Mövenpick Resort Khao Yai ทางโรงแรมตองกราบขออภยในการทพนกงานของเราไมมความรอบคอบเพยงพอ ทางโรงแรมจะนำทกอยางไปปรบปรงแกไขใหดทสดในการบรการตอไป เราจะนำความเหนของทานแจงใหทมงานทราบ และมนใจวาความเหนตอบกลบนจะเปนสงททำใหใหทมงานทกคนเพยรพยายามปรบปรงคณภาพการบรการอยางตอเนองตลอดไป ขอขอบพระคณอกครงทกรณารวมแบงปนประสบการณ และเราหวงวาการมาเยยมเยอนในครงตอไปของทานจะเปนทนาพอใจเชนเดยวกบทผานมา ขอแสดงความนบถอ Suthee SITHOOMCHAN Guest Experience Manager

Dear AnyananThank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manage

Dear Apornกราบขอบพระคณเปนอยางยงสำหรบความคดเหนและขอเสนอแนะของทานเกยวกบการเขาพกท Mövenpick Resort Khao Yai ทางโรงแรมตองกราบขออภยในการทพนกงานของเราไมมความรอบคอบเพยงพอ ทางโรงแรมจะนำทกอยางไปปรบปรงแกไขใหดทสดในการบรการตอไป เราจะนำความเหนของทานแจงใหทมงานทราบ และมนใจวาความเหนตอบกลบนจะเปนสงททำใหใหทมงานทกคนเพยรพยายามปรบปรงคณภาพการบรการอยางตอเนองตลอดไป ขอขอบพระคณอกครงทกรณารวมแบงปนประสบการณ และเราหวงวาการมาเยยมเยอนในครงตอไปของทานจะเปนทนาพอใจเชนเดยวกบทผานมา ขอแสดงความนบถอ Suthee SITHOOMCHAN Guest Experience Manager

Dear Khun Anonymous, Thank you for taking the time to tell us about your experience at the My Ozone Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management Team

Dear Paul,Greetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay with us. We're glad to be reading your comment as a complimented.and much happy to see more from you. Hope you have a good rest at ho,e after holiday and we are looking forward to welcoming you as soon as posible and thank you once again for your commented. Kind regards,Suthee SITHOOMCHANGuest Experience Manager

Dear GuestGreetings from Movenpick Resort Khaoyai and thank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments to all concerning to looking into that's [points to improve our best service in the near future. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

Dear Eva Tsz Wah,Greetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

Dear Kenji,Greetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

Dear MichaelGreetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

Dear Jay,Greetings from Movenpick Resort Khaoyai and thank you for sharing your experience regarding of your recent stay stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

Dear Siew Chong,Greetings from Movenpick Resort Khaoyai and thank you for taking the time to share your experience regarding of your recent at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

Dear MaleewanThank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

Thank you so much

We enjoyed our stay at Movenpick although we were a little disappointed that we did not get the same room as shown in the photo. We called the reception once we entered our room, to double check if it is the executive room and they confirmed it was. If there are many kinds of executive rooms, all photos should be uploaded on the website not just one photo as this can be very misleading. Property is beautiful no doubt but room furniture looks a bit run down. A little maintenance will go a long way. Hotel needs to look into little details, there are no hooks in bathroom to hang clothes or towels. No place to put shower soaps, shampoos/conditioners in shower area. We had to place them on the marble floor which was so impractical. Little things that we noticed that were missing. Restaurants are good. Good service and good food. Decent vegetarian options too which we were very happy about. Overall a good stay

Dear GodaiThank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manage

Dear AnymousThank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manage