Excellent Service. Dated Interiors. (Place is stuck in the early 2000s with elements of the 1980s.) But they keep then place SPOTLESS.
Pretty far out of the way. You’re gonna need a few transfers to get where you wanna go. (But there are shuttles to take you to Osaka Station! )
Service: A
Interior / Vibe: C
Cleanliness: A
Transport: B
Reginald
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก Grand Prince Hotel Osaka Bay วันที่ 18 เม.ย. 2024
Thank you for taking the time for sharing your recent stay experience at Grand Prince Hotel Osaka bay with us.We reviewed your feedback, and I am concerned to learn of your disappointment with your stay with us.With your feedback we can constantly monitor our standards and revisit areas of concern so to ensure that the necessary improvements to our serve delivery is made.Thank you once again for your valuable feedback and we look forward to welcoming you back to Grand Prince Hotel Osaka Bay in the not too distant future.
Do not book this hotel or it’s sister hotel Prince hotel kyoto if you want a Japanese experience the hotels are seriously outdated and you can’t book into a Japanese restaurant for love or money it’s either reservations only or not open
Natalie
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Grand Prince Hotel Osaka Bay วันที่ 5 เม.ย. 2024
Thank you for taking the time for sharing your recent stay experience at Grand Prince Hotel Osaka bay with us.We reviewed your feedback, and I am concerned to learn of your disappointment with your stay with us.With your feedback we can constantly monitor our standards and revisit areas of concern so to ensure that the necessary improvements to our serve delivery is made.Thank you once again for your valuable feedback and we look forward to welcoming you back to Grand Prince Hotel Osaka Bay in the not too distant future.
การตอบกลับจาก Grand Prince Hotel Osaka Bay วันที่ 27 ก.พ. 2024
Thank you very much for sharing your recent stay experience at Grand Prince Hotel Osaka Bay with us.We are so happy to hear that you had a wonderful stay with us.I will pass on your kind comments to the team, which I am sure, will further motivate them to continue to extend care to our guests.Thank you again for your kind feedback and we do look forward to welcoming you back should your travel plans bring you back to Osaka.
การตอบกลับจาก Grand Prince Hotel Osaka Bay วันที่ 27 ก.พ. 2024
Thank you very much for taking the time to share your comments regarding your recent stay with us.Thank you for sharing your comments regarding our facilities.We are always reviewing our guests' valuable feedback such as yours and will follow up on continuing to improve the experience we provide to our guests in every aspect.Thank you once again for your comments. We look forward to welcoming you back to Grand Prince Hotel Osaka Bay should your travel plans bring you this way.
Transportation is a hassle. Only real way into the city is by subway. Taxi cost is ridiculous in Japan, so if you are planning on enjoying some night life - do not stay here.
Overall clean and comfortable. highly recommended.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Grand Prince Hotel Osaka Bay วันที่ 27 ก.พ. 2024
Thank you very much for sharing your recent stay experience at Grand Prince Hotel Osaka Bay with us.I sincerely appreciate your favorable comments about our hotel in particular your thoughtful comments about the cleanliness of the room. We appreciate your feedback as we are always seeking for improvements in order to provide service with better value to our guests.We look forward to welcoming you back to Grand Prince Hotel Osaka Bay should your travel plans bring you this way.
I checked in closer to midnight and the staff were very nice. I ordered room service twice and both times they came in a timely manner. The food was good too. They have hotel activities you can sign up for and a shuttle to and from the Osaka station. My room was good and had a great view. Will stay here again.
Daviea
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Grand Prince Hotel Osaka Bay วันที่ 27 ก.พ. 2024
Thank you very much for sharing your recent stay experience at Grand Prince Hotel Osaka Bay with us.I sincerely appreciate your favorable comments about our hotel in particular your thoughtful comments about the service extended to you by our team of dedicated hosts. I will pass on your kind comments to the team, which I am sure, will further motivate them to continue to extend care to our guests.Thank you again for your comments and we do hope that we will have the pleasure of welcoming you back again to Osaka.
การตอบกลับจาก Grand Prince Hotel Osaka Bay วันที่ 27 ก.พ. 2024
Thank you for taking the time for sharing your recent stay experience at Grand Prince Hotel Osaka bay with us.It was a pleasure to have you staying with us. We do hope you thoroughly enjoyed your stay here in Osaka, and we sincerely hope we will get the privilege to welcome you again very soon.
การตอบกลับจาก Grand Prince Hotel Osaka Bay วันที่ 27 ก.พ. 2024
Thank you for taking the time for sharing your recent stay experience at Grand Prince Hotel Osaka bay with us.It was a pleasure to have you staying with us. We do hope you thoroughly enjoyed your stay here in Osaka, and we sincerely hope we will get the privilege to welcome you again very soon.
Stayed for a total of five nights. The hotel is really nice and the staff is very helpful. Buffet breakfast is definitely worth the cost. The hotel will no longer be a Hyatt after July of 2023.
This hotel has the most spaciest rooms of all the hotels I stayed in Japan. The premise is very clean and Eco-oriented. The breakfast buffet is the best. Since the hotel is further away from the Osaka down town, late night room service menu needs to have more options, but this will not diminish my overall rating.
Raj
เข้าพัก 3 คืน, เมษายน 2023
6/10 พอใช้
Min-Mei
19 เม.ย. 2023
The staff does try hard to provide good service - that's the part we like. The part that is inconvenient is that they require hotel guests to get a token from bell desk in order to get on the shuttle to JR OSAKA. Additionally, they require you to make reservation first - that's inconvenient. Another thing we don't like is that we have to use taxi or public transportation to get to the hotel from Kansai airport after 5pm because the direct bus stops at 5pm.
The staff at this hotel are friendly and work hard to ensure the guests have what they need. The hotel is kept clean and in good repair. This was our favourite hotel (out of 6) in Japan.
This was the absolute perfect place for us to stay while in town for a show at the Intex Center. Friendly staff, great breafast buffet, and so close to the convention center!