Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

Dear Ut-san,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Thank you very much for choosing Hotel Nikko Osaka and sharing your review on Expedia recently. We are very glad you enjoyed your stay and our location. Yet, it is unfortunate to learn that ventilation hole at toilet is not clean enough. We sincerely apologize for the inconvenience we caused you with this matter.We will share your comment for future reference and our team will pay more attention to clean up for the toilet and bath from now on. Once again, we appreciate for your comment and look forward to welcoming you whenever your travel brings you back to Osaka. Best Regards,

Dear Nachanok-san,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,