20th – 23rd August 2023 Osaka, Japan
Hotel Hankyu International, Osaka
I am going to put down random thoughts / comments as they spring up:
- greeted by courteous staff upon arrival for check-in, however we could not make out if it was the
floral arrangements or the air freshener spray they were using but there was a faint stuffy / musty
smell billowing in the lobby
- Pleasant, smiling, obliging staff yet are not very conversant in English so communication was not the most effective and took a while to get messages across --- not really ‘international‘ as the name of the hotel suggests. There was perhaps just one or two staff who could really communicate effectively in English
- Emailed them for transportation advice but never heard from anyone , not until a family member who had arrived days earlier called them on our behalf and asked about the email inquiry did someone finally replied to it, unfortunately a tad too late cos we had already landed and had to figure things out ourselves
- In fact, we dialled the front desk a few times for basic inquiries yet were often met with communication ( language ) problems
- Suite on 29/F is spacious and clean and enjoys a nice view of Osaka through wide glass panels in both the living room and bedroom
- Toiletries do not include body lotion, so we asked for one because our family in another room but on the 33/F and they had “GUERLAIN “lotions and shampoos etc.