good place near Shin - Osaka Station Around 5 min walk.
PRAPHATSORN
เข้าพัก 2 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Front Uemura วันที่ 16 ก.พ. 2020
Thank you for staying at Hotel MyStays Shin-Osaka this time.
Thank you for your praise.
The location has been well received by everyone.
If you have a chance, we look forward to your next visit.
Very nice hotel and services but the room seem to smaller than in pictures
ผู้เข้าพักจริง
เข้าพัก 3 คืน, พฤศจิกายน 2019
การตอบกลับจาก フロント 鮎澤 วันที่ 4 ธ.ค. 2019
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
The hotel is not too far from the JR or Metro stations. There are many convenient stores along the way from stations to the hotel. The staff are warmly welcome.
We booked for non-smoking room but there is cigarette smell in the room especially in the bathroom.
ผู้เข้าพักจริง
เข้าพัก 5 คืน, พฤศจิกายน 2019
การตอบกลับจาก Front Uemura วันที่ 1 ธ.ค. 2019
Thank you for staying at Hotel MyStays Shin-Osaka.
I am glad to hear the words of compliment to the staff. However, I am sorry for the fact that the bathroom smelled of cigarettes.
In the future, all employees will work hard to prevent this from happening.
We look forward to seeing you again.
Good location noce staff resonable price
Staff speak english very good
ผู้เข้าพักจริง
เข้าพัก 5 คืน, พฤศจิกายน 2018
การตอบกลับจาก Staff Kamimura วันที่ 2 ม.ค. 2019
Dear guest
Thank you for your stay and also thank you for giving us a review for your stay. We are glad that you enjoyed your stay at our hotel.
If you have chance to come to Osaka again we are waiting for your stay.
Best regards
Thank you for staying at HOTEL MYSTAYS Shinosaka Conference Center. We are afraid of the bathroom size,it might be small for the guestsDue to the structure of the building, it is difficult to make immediate improvements,so we will continue to make efforts in providing better service for our customers.Thank you very much for your valuable opinion.We are looking forward to seeing you again.