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Reviews of Riviera Beach & Shores Resorts

3 out of 5
Riviera Beach & Shores Resorts
34630 Pacific Coast Highway, Dana Point, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1005 reviews" "
Rating 8 - Good. 329 out of 1005 reviews" "
Rating 6 - Okay. 98 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 43 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 2 nights in Apr 2024

6/10 Okay

Brandi

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They tried to sale timeshare as soon as we checked in. I didn’t like that. No shuttle. Location has a good ocean view but miles from restaurants etc. People above us sounded like a heard of elephants until late night and early morning.
Stayed 2 nights in Apr 2024
Response from Riviera Beach and Shores on 8 Apr 2024
We apologize if the resort was not to your standards, and the location was not convenient for you. We are a timeshare property so we apologize if sales tried to pitch you, they are just doing their job. For the guest that were above you could have reported them to us we could have given them a call.

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice apartment like style, great views!
Stayed 1 night in Mar 2024
Response from Riviera Beach and Shores on 8 Apr 2024
We appreciate you staying with us and we are glad to see that you enjoyed the room! We hope to see you again.

8/10 Good

Harvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Riviera Beach and Shores on 8 Apr 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 7 nights in Mar 2024
Response from Riviera Beach and Shores on 8 Apr 2024
We appreciate you staying with us and we are glad to see that you enjoyed the view!

10/10 Excellent

Les

Stayed 7 nights in Mar 2024
Response from Riviera Beach and Shores on 8 Apr 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfect for families with excellent suites, pool, jacuzzi;s and clean property. Near many beaches and other amenities, restuarants etc. This property could be quieter as it is directly across from active train tracks
Stayed 5 nights in Mar 2024
Response from Riviera Beach and Shores on 8 Apr 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay. We apologize for any inconveniences the train may have caused.

10/10 Excellent

Laureen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom for family of 6 was perfect for us. Ocean view with patio and grill. Full kitchen with everything you need to cook. Loved it! Also had complimentary bike rentals for adults and kids. That was a bonus! Would return here again!
Stayed 2 nights in Mar 2024
Response from Riviera Beach and Shores on 2 Apr 2024
We are very glad to see that you enjoyed your stay! We really appreciate you staying with us and we hope to see you again.

10/10 Excellent

Pavlina

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean and sunset views Not sure what the resort fee is for ? Rooms have well equipped kitchen
Stayed 2 nights in Mar 2024
Response from Riviera Beach and Shores on 2 Apr 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay! The resort fees covers the parking, wifi, and complimentary items like the bikes, beach chairs, umbrellas, sand toys, and more items we have available in our gift shop.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Riviera Beach and Shores on 8 Apr 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay.

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Riviera Beach and Shores on 2 Apr 2024
We appreciate you staying with us!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families.
Stayed 3 nights in Mar 2024
Response from Riviera Beach and Shores on 1 Apr 2024
We appreciate you staying with us and we are glad to see that you and your family enjoyed staying with us.

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and relaxing
Stayed 2 nights in Mar 2024
Response from Riviera Beach and Shores on 27 Mar 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

2/10 Terrible

James

Travelled with family
Booked a stay via expedia and was only notified of elevators not working after booking. Tried to contact the hotel for a week and only got an answering machine as they were closed until the following week. Very convenient for them to to take a booking but not be be available to try to cancel the booking. Expedia says it was a non refundable stay but no where during the booking process did it say the elevators were not working.
Stayed 1 night in Jan 2024
Response from Riviera Beach and Shores on 19 Mar 2024
Hello James, we apologize for any inconvenience the elevator may have caused during your stay. However it has been posted on the Expedia website under the "Policies" tab. We also have it sent out in the email so guest can see that one if they did not see it on the website.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with family
Stayed 2 nights in Feb 2024
Response from Riviera Beach and Shores on 19 Mar 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice place to stay We will come back again Very nice friendly people 👍
Stayed 6 nights in Mar 2024
Response from Riviera Beach and Shores on 18 Mar 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excellent

Andrew

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel with many amenities! 2 pools, game room, table tennis, little marketplace, and much more. Rooms were excellent and included a kitchen. I’m sure it’s half timeshare’s and half hotel but was an amazing stay for my wife and I.
Stayed 1 night in Mar 2024
Response from Riviera Beach and Shores on 18 Mar 2024
We appreciate you you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Riviera Beach and Shores on 18 Mar 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay with us!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet, walkable, convenient. Had to pay extra for parking.
Stayed 1 night in Mar 2024
Response from Riviera Beach on 18 Mar 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excellent

Gilbert J, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a few days to relax and enjoy the wonderful views!
Stayed 3 nights in Mar 2024
Response from Riviera Beach on 13 Mar 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excellent

Darshan

Stayed 2 nights in Mar 2024
Response from Riviera Beach and Shores on 27 Mar 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excellent

Robinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Riviera Beach on 2 Mar 2024
We appreciate you staying with us and we're glad to hear that you enjoyed your stay!

10/10 Excellent

Gilbert J, Whittier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place stay with all the amenities of home!
Stayed 2 nights in Feb 2024
Response from Riviera Beach on 28 Feb 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

10/10 Excellent

Benjaman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! No complaints! Beautiful property! We will be back!
Stayed 1 night in Feb 2024
Response from Riviera Beach on 28 Feb 2024
We're glad to hear that you enjoyed your time with us, we hope to see you again!

10/10 Excellent

Robinson

Stayed 1 night in Feb 2024
Response from Riviera Beach on 21 Mar 2024
We appreciate you staying with us and we are glad to see that you enjoyed your stay!

10/10 Excellent

Youngchul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean
Stayed 2 nights in Feb 2024
Response from Riviera Beach on 28 Feb 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

10/10 Excellent

Crystal, carson

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room beautiful view , staff are amazing really friendly and welcoming
Stayed 2 nights in Feb 2024
Response from Riviera Beach on 28 Feb 2024
We appreciate you staying with us and we are happy to hear that you enjoyed your stay.

10/10 Excellent

Valentino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a Pool . Cross the street over the bridge there’s the Beach. The Resort gives you access to bicycles , beach chairs , umbrellas to rent. Rooms are updated , full kitchens , balcony w/ bbq. I recommend the room w/ a beach view.
Stayed 2 nights in Feb 2024
Response from Riviera Beach on 28 Feb 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

8/10 Good

Jamie, Hamburg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was rainy so unable to take full advantage of beach & free bikes. Balcony was nice, overlooks 4 lane road in front of beach/ocean. There is a fence so not sure on direct access point to beach from hotel. We drove south a bit to find access. Road noise wasn’t too bad but if you out want to sit on balcony it is not private to neighbor. Loved having a full kitchen & grilling ability- although we didn’t use it for this stay. Suite was spacious & clean. Customer service outstanding! We were able to have an early checkin which was great since our plans had changed due to weather. Power also went out a few times overnight & manager checked in to be sure everything was okay.
Stayed 1 night in Feb 2024
Response from Riviera Beach on 28 Feb 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

8/10 Good

Mari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the elevator near my room was out so I had to walk a long way and thru construction to get to my 4th floor room. As a 70 year old woman I found it very tiring walking up and down 4 flights of stairs.
Stayed 1 night in Feb 2024
Response from Riviera Beach on 28 Feb 2024
We apologize for any issues you may have experienced during your stay. We are working with our vendor to repair the elevator, but it is a big project.

10/10 Excellent

Maria

Travelled with family
Liked: Amenities, property conditions & facilities
the view very close to the sea
Stayed 1 night in Jan 2024
Response from Riviera Beach on 28 Feb 2024
We are glad to see that had a good time at our property!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Friendly staff and walking distance to restaurants.
Stayed 2 nights in Dec 2023
Response from Riviera Beach on 28 Feb 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

10/10 Excellent

Christy

Travelled with family and small children
Stayed 3 nights in Jan 2024
Response from Riviera Beach on 28 Feb 2024
We are glad to see that you enjoyed your time with us and we hope to see you again!

10/10 Excellent

Anastasiia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Riviera Beach on 28 Feb 2024
We are glad to see that you enjoyed your time with us and we hope to see you again!

10/10 Excellent

Adrianne, Lombard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having never been to this area we just picked a place along our route. The hotel was directly across the street from the beach with a walking bridge close by. The pool and hot tub areas were very nice. Looks like there was a lot of items you could rent/purchase at the beach at the shop. Bummed we didn’t get an opportunity to check it all out! The room was huge. I could see a family reunion or gathering at a place like this!
Stayed 1 night in Jan 2024
Response from Riviera Beach on 28 Feb 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

10/10 Excellent

Maria G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back with my family anytime!!!!!
Stayed 7 nights in Dec 2023
Response from Riviera Beach on 28 Feb 2024
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

2/10 Terrible

Noe

Stayed 2 nights in Dec 2023
Response from Riviera Beach on 28 Feb 2024
We apologize for any issues you may have experienced, we hope to give you a better one when you return.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the beach!
Great location and great service!!
Stayed 1 night in Dec 2023
Response from Riviera Beach on 28 Feb 2024
We are glad to see that you enjoyed the are the property is located!

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Ok nice
Stayed 4 nights in Dec 2023

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

TERI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back~!!
Staff was wonderful -- pools were spectacular -- room was totally spic'n'span (best in a long travel time lately)
Stayed 2 nights in Dec 2023

10/10 Excellent

Chad

Stayed 1 night in Dec 2023

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Much like a smaller apartment. Grounds well kept 2 hot tubs nice pool.
Stayed 2 nights in Nov 2023
Response from Riviera Beach and Shores on 5 Dec 2023
We appreciate you staying with us and we are glad to see that you enjoyed your stay! We hope to see you again.

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Nov 2023
Response from Riviera Beach and Shores on 5 Dec 2023
We appreciate you staying with us and we are glad to see that you enjoyed your stay! We hope to see you again.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What's not to like about staying across the street from the ocean, especially with a perfect view of it from your balcony?!
Stayed 1 night in Nov 2023
Response from Riviera Beach on 16 Nov 2023
We appreciate you staying with us and we are glad to hear that you enjoyed your stay!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Riviera Beach on 16 Nov 2023
We appreciate you staying with us and we apologize if we did not meet your expectations.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a beautiful view of the ocean with easy access, the grounds were well kept and inviting, the suite was perfect and the staff was wonderful! Even though they were renovating parts of the resort they kept the distractions minimal and I can't wait to see it once all the improvements are in place.
Stayed 2 nights in Nov 2023
Response from front desk on 12 Nov 2023
Thank you for staying! We appreciate your feedback!

10/10 Excellent

Grace

Stayed 2 nights in Oct 2023
Response from Riviera Beach and Shores on 5 Dec 2023
We appreciate you staying with us and we are glad to see that you enjoyed your stay! We hope to see you again.

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Riviera Beach on 16 Nov 2023
We appreciate you staying with us and we are glad to see that you enjoyed your stay!