Terrace/patio

Reviews of Wyndham Garden Airport 4 - Star Hotel, Near Fairgrounds, Zoo, Outlet Mall & Downtown Restaurants!

3.5 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 125 out of 360 reviews" "
Rating 8 - Good. 96 out of 360 reviews" "
Rating 6 - Okay. 64 out of 360 reviews" "
Rating 4 - Poor. 30 out of 360 reviews" "
Rating 2 - Terrible. 45 out of 360 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Merette

Travelled with partner
Disliked: Amenities
Room
Stayed 4 nights in Apr 2024

2/10 Terrible

Sue

Disliked: Staff & service
The 2 that checked us in we Great. The Bar & Restaurant SUCKED ASS.. The Lady that was the Bartender needs to be let go she was rude & the Restaurant was nothing..
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly and helpful. Highest recommendation
Stayed 1 night in Apr 2024

10/10 Excellent

Thuc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Yolanda

Disliked: Amenities
Didn't like distance to rooms. Whenever I left and returned had to walk all the way back to front desk no access to room. Was told battery went out on the lock. Almost ruined trip, I have screws in my back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Geta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really close to the venue for my daughter's cheer competition. I was happy with the restraunt in the hotel and the indoor pool was very nice. The hotel itself was spaced very nice and I couldn't hear anyone from the rooms around us. 10/10
Stayed 1 night in Mar 2024

2/10 Terrible

Deleones

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
An accidental stay should be refunded if the room was purchased was made months in advance. They just stole my money.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Nancy

Travelled with family
Disliked: Cleanliness
All the rooms around us were partying all night long and after complaining twice nothing was ever done about it. All night doors were slamming, yelling and loud music.
Stayed 1 night in Mar 2024

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness, staff & service
Check out time is 11, and not noon as listed. Breakfast costs $5 per person, and there is no arcade as advertised. It was clean, conveniently located, and night staff was helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and workout facility.
Stayed 1 night in Mar 2024

8/10 Good

April

Travelled with family, Travelled with family and small children
Convenient, easy parking, and great water pressure. Cleanliness was subpar. Fridge needed wiped out, light switches were filthy, door was also filthy, bathrooms run down, and carpeting in hallways needs replaced. Also the breakfast is awful. I’ve been staying at this hotel every March for last 7 or 8 years. Breakfast is usually ok, but this year was horrible! Staff was great though.
Stayed 1 night in Mar 2024

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Was busy upon check in but other than had a nice night.
Stayed 1 night in Feb 2024

8/10 Good

Angie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was easy for us to get in and out. I didn't have a bad experience.
Stayed 1 night in Mar 2024

8/10 Good

Julieta

Liked: Cleanliness, staff & service
Disliked: Amenities
Iron didn’t work
Stayed 1 night in Mar 2024

2/10 Terrible

Nicole

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in and someone was in our room we had to go down to get another room and they had no king size with sofa left. The pool was closed due to a broken light.
Stayed 1 night in Mar 2024

10/10 Excellent

Devin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They pool is great for kids
Stayed 1 night in Mar 2024

6/10 Okay

Brian

Liked: Staff & service
Overall a pretty good experience. The courtyard and pool were nice. The workout room was dirty. There was a lot of noise from someone in the courtyard area until after 2 am.
Stayed 1 night in Mar 2024

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Our bathroom had mold in three spots around the tub. Brought it to the staffs attention and said we couldnt get a different room and basically shrugged us away. Utility doors in the hallway were literally falling apart and almost a hazard to those walking by. I dont have high standards for hotels but i do expect there to be no mold. Very disappointed and easily the worst hotel we have stayed at.
Stayed 2 nights in Mar 2024

10/10 Excellent

Danny

Stayed 1 night in Mar 2024

2/10 Terrible

Mariah

Stayed 1 night in Mar 2024

10/10 Excellent

Kristin

Stayed 1 night in Mar 2024

10/10 Excellent

Amb

Liked: Cleanliness, staff & service, property conditions & facilities
great clean polite
Stayed 3 nights in Mar 2024

6/10 Okay

Wesley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is not very clean on the outside and not very manicured on back side of property. Doors were hard to close and some falling apart. There were roaches all in the bathroom and the toilet wasn’t working properly. Television was not working well either.
Stayed 2 nights in Mar 2024

8/10 Good

Samantha, Conroe

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting place, old but clean and updated. Has a nice restaurant and bar. Very convenient to the airport but beware of the shuttle driver. I have no evidence and I was running late so I risked the ride but I believe she was very stoned.
Stayed 1 night in Mar 2024

8/10 Good

Kenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Feb 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Robin

Disliked: Staff & service, property conditions & facilities
Door keys didn't work for anyone. Overbooked, check in took 1 hour
Stayed 1 night in Mar 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. And the bed was nice and comfortable
Stayed 1 night in Feb 2024
Response from Joy on 26 Feb 2024
Thank you come back soon. Joy

2/10 Terrible

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.

8/10 Good

Whitney

Stayed 1 night in Feb 2024

10/10 Excellent

benito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay for the price, we will definitely stay again!
Stayed 1 night in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.

8/10 Good

Vickie

Travelled with family
Liked: Cleanliness, staff & service
I’m glad that they moved our room closer to the lobby so I didn’t have to walk so far with bad knees
Stayed 1 night in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.

10/10 Excellent

Joslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean, quite and awesome staff.
Stayed 3 nights in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.

8/10 Good

Flow

Travelled with partner
Liked: Staff & service
Half the building key card doors was exit only to building we was in. That made it difficult commuting bck and forth with person thats handicapped. Yet theres handicapped parking at those key card doors.
Stayed 2 nights in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.

6/10 Okay

Destiny

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was nice, the hallway smelled like marijuana and you had to pay for the breakfast which was not the best. Very limited options
Stayed 1 night in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.

8/10 Good

Amanda

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.

6/10 Okay

Louise-Marie

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from joy on 1 Feb 2024
Come again. We love you.

6/10 Okay

Bishnupada

Stayed 2 nights in Jan 2024

6/10 Okay

Jeffery

Business traveller
Disliked: Property conditions & facilities
The room wasn’t bad except for the sheets were dirty/stained, but the hallways were incredibly dirty and had a bad odor. The parking lot was incredibly uneven and held water everywhere.
Response from joy on 1 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.We are exclusively inviting your company to become an Elite Hotel Affiliate Partner at no cost to you. Elite Hotel Affiliate Partnership Benefits:•Elite guest status: Early check-in/late checkout upon request.•Guaranteed group room rates throughout the year.•Complimentary Accesses to our executive meeting room.•Complimentary room upgrade.•Free parking including RV and Utility Truck. •Free WIFI and 24-Hour Gym access. •Discount on Banquet Hall rental rates for group events.•10% off restaurant meals. Do you know when you book 100 room nights throughout the year we waive your rental fee on our banquet hall?

2/10 Terrible

Laura

Travelled with family
Disliked: Staff & service, property conditions & facilities
This property isn’t in a very good area. Staff weren’t friendly. They reuse shampoos/conditioners if they haven’t been emptied. Walls are paper thin and you can hear all noise from other guests beside and above you. Had other guests playing pool until 3am and smoking weed in the lobby, not allowing the other guests to sleep with no actions taken by staff. Would not recommend this hotel to anyone!
Stayed 1 night in Jan 2024
Response from joy on 1 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.We are exclusively inviting your company to become an Elite Hotel Affiliate Partner at no cost to you. Elite Hotel Affiliate Partnership Benefits:•Elite guest status: Early check-in/late checkout upon request.•Guaranteed group room rates throughout the year.•Complimentary Accesses to our executive meeting room.•Complimentary room upgrade.•Free parking including RV and Utility Truck. •Free WIFI and 24-Hour Gym access. •Discount on Banquet Hall rental rates for group events.•10% off restaurant meals. Do you know when you book 100 room nights throughout the year we waive your rental fee on our banquet hall?

6/10 Okay

Kimberly

Travelled with partner
I did see roaches but I’ve worked several hotels myself and that’s not always controllable. I was offered a different room.
Stayed 2 nights in Jan 2024
Response from It is our mission to create the best hotel experie on 1 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.We are exclusively inviting your company to become an Elite Hotel Affiliate Partner at no cost to you. Elite Hotel Affiliate Partnership Benefits:•Elite guest status: Early check-in/late checkout upon request.•Guaranteed group room rates throughout the year.•Complimentary Accesses to our executive meeting room.•Complimentary room upgrade.•Free parking including RV and Utility Truck. •Free WIFI and 24-Hour Gym access. •Discount on Banquet Hall rental rates for group events.•10% off restaurant meals. Do you know when you book 100 room nights throughout the year we waive your rental fee on our banquet hall?

10/10 Excellent

Ricky

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and a really great price.
Stayed 1 night in Jan 2024
Response from It is our mission to create the best hotel experie on 1 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.We are exclusively inviting your company to become an Elite Hotel Affiliate Partner at no cost to you. Elite Hotel Affiliate Partnership Benefits:•Elite guest status: Early check-in/late checkout upon request.•Guaranteed group room rates throughout the year.•Complimentary Accesses to our executive meeting room.•Complimentary room upgrade.•Free parking including RV and Utility Truck. •Free WIFI and 24-Hour Gym access. •Discount on Banquet Hall rental rates for group events.•10% off restaurant meals. Do you know when you book 100 room nights throughout the year we waive your rental fee on our banquet hall?

6/10 Okay

Geneva, Los angeles

Stayed 1 night in Jan 2024
Response from joy on 1 Feb 2024
We need you come back

10/10 Excellent

Joey

Liked: Amenities, property conditions & facilities
Very nice stay. Breakfast was very good and kept hot.
Stayed 1 night in Jan 2024
Response from It is our mission to create the best hotel experie on 1 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.We are exclusively inviting your company to become an Elite Hotel Affiliate Partner at no cost to you. Elite Hotel Affiliate Partnership Benefits:•Elite guest status: Early check-in/late checkout upon request.•Guaranteed group room rates throughout the year.•Complimentary Accesses to our executive meeting room.•Complimentary room upgrade.•Free parking including RV and Utility Truck. •Free WIFI and 24-Hour Gym access. •Discount on Banquet Hall rental rates for group events.•10% off restaurant meals. Do you know when you book 100 room nights throughout the year we waive your rental fee on our banquet hall?

4/10 Poor

Mark

Stayed 1 night in Jan 2024
Response from joy on 1 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.We are exclusively inviting your company to become an Elite Hotel Affiliate Partner at no cost to you. Elite Hotel Affiliate Partnership Benefits:•Elite guest status: Early check-in/late checkout upon request.•Guaranteed group room rates throughout the year.•Complimentary Accesses to our executive meeting room.•Complimentary room upgrade.•Free parking including RV and Utility Truck. •Free WIFI and 24-Hour Gym access. •Discount on Banquet Hall rental rates for group events.•10% off restaurant meals. Do you know when you book 100 room nights throughout the year we waive your rental fee on our banquet hall?