การตอบกลับจาก Front Desk Manager วันที่ 20 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay at our hotel Juliet. I am pleased to hear that you had a good sleep and enjoyed our complimentary buffet breakfast. While we fell just short of earning a 5/5 on this stay, we hope to have another opportunity on your next trip to Kelowna to improve on your experience.
การตอบกลับจาก Front Desk Manager วันที่ 20 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay at our hotel Jessica. I am pleased to hear that you enjoyed your time with us and we hope to welcome you back on your next trip to Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 20 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay at our hotel Andrea. I am pleased to hear that you enjoyed your time with us and our outdoor hot tubs. We hope to welcome you back on your next trip to Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 13 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay Andrea. We're pleased to see that you enjoyed your time with us, and the positive feedback on our team. We will pass along your compliments to the staff, and look forward to welcoming you back on your next trip to Kelowna.
It was in the middle of everything we needed to do in the city.
Casey
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 12 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay with us Casey. We're pleased to hear you had an overall pleasant experience staying with us, and our location being convenient for your needs. We hope to welcome you back on your next trip to Kelowna and have a 2nd chance to earn a 10/10
10/10 ดีเลิศ
Sukhwinder
10 มี.ค. 2024
Sukhwinder
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Desk Manager วันที่ 12 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay Sukhwinder. We are happy to see that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
Staff very friendly. Clean well kept property. As always a great breakfast
Tina
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Desk Manager วันที่ 12 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay Tina. We're delighted to see you enjoyed your stay with us, and will pass along your compliments to the various teams on the excellent service they provided. We look forward to welcoming you back on your next trip to Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 12 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay Marcus. We are happy to see that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 5 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay Jack. While we are pleased to see you enjoyed your stay with us, we strive to deliver an exceptional experience to every guest, and it looks like we fell just short of that mark. If you have any additional feedback on how we can improve on your next stay, please reach out and let us know.
10/10 ดีเลิศ
GREGORY
28 ก.พ. 2024
GREGORY
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Desk Manager วันที่ 20 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay at our hotel Gregory. I am pleased to hear that you enjoyed your time with us and we hope to welcome you back on your next trip to Kelowna.
Clean bright property with good amenities and great breakfast
Robert
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Desk Manager วันที่ 5 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay Robert. We are pleased to hear that you were able to take advantage of our complimentary buffet breakfast and the variety of amenities on offer at the property. We hope to welcome you back on your next trip to Kelowna.
King suite is nice and roomy. Bathroom was big with a nice soaker tub and separate shower.
SANDRA
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Desk Manager วันที่ 5 มี.ค. 2024
Thank you for taking the time to leave a review on your recent stay Sandra. We are delighted to hear that the Executive King met your expectations and that you were able to relax and enjoy your time with us. We hope to accommodate you again on your next trip to Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 27 ก.พ. 2024
Thank you for taking the time to leave a review on your recent stay Roger. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
Heating the room was terrible. One could NOT turn down the temperature. And when one turned off the heat, freezing.
Mobility issues: tiny tiny elevator so used stairs to carry heavy bags of hockey equipment.
Parking was crazy. Had to park far far from my room
Ain't using you guys again !
David
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Desk Manager วันที่ 19 ก.พ. 2024
Thank you for taking the time to leave us a review on your recent stay David. I would like to apologize on behalf of our team for not being able to meet your expectations on your stay. I have had our maintenance team review the room you stayed in to correct the thermostat issue you experienced to ensure future guest's do not have a similar issue.
การตอบกลับจาก Front Desk Manager วันที่ 19 ก.พ. 2024
Thank you for taking the time to leave us a review on your recent stay Ryan. We're pleased to hear that you enjoyed your time with us, and look forward to seeing you again on your next stay in Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 19 ก.พ. 2024
Thank you for taking the time to leave us a review on your recent stay Jean. We're pleased to hear that you enjoyed your time with us, and look forward to seeing you again on your next stay in Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 14 ก.พ. 2024
Thank you for taking the time to leave a review on your recent stay Frank. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
Conveniently located, clean, updated rooms. Pool and outdoor hottubs a hit for the kids.
Angela
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Desk Manager วันที่ 13 ก.พ. 2024
Thank you for taking the time to leave a review on your recent stay Angela. We are pleased to see that you enjoyed your time with us, our updated rooms, and that the kids were able to have a blast with the pool and hot tubs. We hope to welcome you back on your next stay in Kelowna.
8/10 ดี
donald
เดินทางกับคู่รัก
12 ก.พ. 2024
The staff are very welcoming
donald
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Desk Manager วันที่ 13 ก.พ. 2024
Thank you for taking the time to leave a review on your recent stay Donald. We appreciate the kind words about our team and the hard work they do, and will pass along the compliments to them. We hope to welcome you back on your next stay in Kelowna.
This property has been updated and it’s lovely. The staff are super helpful and pleasant. My only frustration in that the contractor who provided the airport shuttle closed their business so I was left paying for a cab to the airport and I wasn’t aware of this change. Otherwise I recommend this hotel.
Heather
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Front Desk Manager วันที่ 13 ก.พ. 2024
Thank you for taking the time to leave a review on your recent stay Heather. We appreciate the kind words about our team and the hard work they do. The closure of the airport shuttle service has been a challenge for our team, but we continue to look at alternative solutions and provide options to our guest's to make this transition period as seamless as possible, and thank you for your understanding. We hope to welcome you back on your next stay in Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 13 ก.พ. 2024
Thank you for taking the time to leave a review on your recent stay Larry. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 13 ก.พ. 2024
Thank you for taking the time to leave a review on your recent stay Janie. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.
8/10 ดี
Norma
30 ม.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Norma
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 13 ก.พ. 2024
Thank you for taking the time to leave a review on your recent stay Norma. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.
We only stayed one night. Good breakfast i the morning
Mary
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 30 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Mary. We are pleased to see that you enjoyed your time with us, and that you were happy with the breakfast options available. We hope to see you again on your next stay in Kelowna.
Safe, nice place, great staff. No complaints other than the shower in my room had very little pressure.
Kimberly
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 30 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Kimberly. We are pleased to see that you enjoyed your time with us, and will certainly be passing along your compliments to our team about the positive interactions with the staff. We hope to see you again on your next stay in Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 30 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay James. We are pleased to see that you enjoyed your time with us, and hope to see you again on your next stay in Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 30 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay John. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.
8/10 ดี
David
21 ม.ค. 2024
ชื่นชอบ: ความสะอาด
David
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 30 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay David. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.
One night stay before flight out. Nice meal at the pub and convenient shuttle to airport. Good breakfast.
susan
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 30 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Susan. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.
Great breakfast choices. Great staff and amazing room! Will be back.
Andrea
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 30 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Andrea. I am pleased to see that you were able to enjoy your time with us, and will be passing along your compliments to our team on their service. We look forward to accommodating you on your next trip to Kelowna.
8/10 ดี
Derek
17 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Derek
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 30 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Derek. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.
2/10 แย่มาก
charles
15 ม.ค. 2024
charles
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 17 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Charles. I apologize that your stay fell far short of our expectations - the experience you had is not indicative of our typical service or the standards that we set for ourselves. If you would like to provide any additional feedback on what went wrong with your stay, please send us a message so we can better address what went wrong for future guests.
Good spot to stay for a few nights. Everything you need within walking distances
Alan
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 17 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Alan. We appreciate the kind words and our pleased to see you enjoyed the convenience of our location for your time with us. We hope to welcome you back on your next trip to Kelowna.
6/10 พอใช้
Michael
7 ม.ค. 2024
Michael
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Front Desk Manager วันที่ 13 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Michael. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
การตอบกลับจาก Front Desk Manager วันที่ 5 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Beverley. We are pleased to see that you enjoyed your time with us, and hope to accommodate you again on your next trip to Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 5 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Harry. We are pleased to see that you enjoyed your time with us, and hope to accommodate you again on your next trip to Kelowna.
10/10 ดีเลิศ
Kuldeep Singh
เดินทางกับครอบครัว
1 ม.ค. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Kuldeep Singh
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Front Desk Manager วันที่ 5 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Kuldeep. We are pleased to see that you enjoyed your time with us, and hope to accommodate you again on your next trip to Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 30 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Brooklynn. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.
The folks at the hotel are always welcoming. Unfortunately, we were invited out for breakfast both days but I had a good look at what was available.
donald
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Front Desk Manager วันที่ 2 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Donald. I am pleased to see that our team was able to make you feel welcome during your time with us, and we hope to welcome you back on your next stay in Kelowna
การตอบกลับจาก Front Desk Manager วันที่ 13 ก.พ. 2024
Thank you for taking the time to leave a review on your recent stay Darrell. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 2 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Crystal. We are pleased to see you enjoyed your time with us, and look forward to welcoming you back on your next stay in Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 13 ก.พ. 2024
Thank you for taking the time to leave a review on your recent stay Mae. We appreciate the kind words about your time with us, and that you loved the room that you stayed in, and hope to welcome you back on your next stay in Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 2 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Shawn. We are pleased to see you enjoyed your time with us, and look forward to welcoming you back on your next stay in Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 2 ม.ค. 2024
Thank you for taking the time to leave a review on your recent stay Jack. We are pleased to see you enjoyed your time with us, and look forward to welcoming you back on your next stay in Kelowna.
I loved how I was accommodated for parking my car, shuttle back and forth and promise for to go breakfast due to early departure. I was blown away with the one stop shopping. From now, this will be my hotel whenever I visit Kelowna
Chetna
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Front Desk Manager วันที่ 19 ธ.ค. 2023
Thank you for taking the time to leave a review on your recent stay Chetna. I am please to see that our team was able to WOW you with the service provided and the amenities on offer. We look forward to welcoming you back on your next stay in Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 19 ธ.ค. 2023
Thank you for taking the time to leave a review on your recent stay Melissa. We are pleased to see you enjoyed your time with us, and hope to accommodate your next trip to Kelowna.
Staff was very friendly, very responsive and did’t seem to mind all our calls with questions.
Audrey
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Front Desk Manager วันที่ 19 ธ.ค. 2023
Thank you for taking a time to leave a review on your recent stay Audrey. I am delighted to hear that our team was able to make you feel welcome during your time with us, and we hope to have the opportunity to welcome you back on your next trip to Kelowna.
การตอบกลับจาก Front Desk Manager วันที่ 18 ธ.ค. 2023
Thank you for taking the time to leave a review on your recent stay Rob. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.