We stayed at this hotel after landing very late at Reagan National Airport. We got to the hotel at close to 1am. The desk clerk was at his post, prompt, courteous, and efficient, just what we needed after a long day of travel. The propery is clean and comfortable and conveniently located to I66. It fit our requirements perfectly.
I've stayed here several times now. They gave me an excellent room, it was huge and I loved it. Only issue is the shower didn't work. I am not sure what was going on, but it wouldn't turn on. The on duty manager came upstairs at 11pm to give me a key to a different room so I could shower a few doors down and wouldn't have to move all my stuff. Very helpful. Thank you.
One day stay to visit friends in the area, just used the room for sleeping. Nice location, very comfortable, good service, convenient to dining and shopping, would stay there again,
There was no hard-copy TV channel guide and when changing channels, the displayed name of the channel did not match the actual channel. Other than that, everything was excellent. The included breakfast was substantiial.
It was quiet area I felt safe. I will come back to stay again. Will not be going back to other one I've been going for the last 5 years. The holiday inn express is the best in other states i was told by my family.
Yet another visit for work, got a king room, very clean. Had a shower that was a walk in-very nice. Breakfast was good. Had a chance to take a dip in the hot tub as well. Will continue to stay here when I visit once a month because it is convenient, a good price and always has what I need.
Even in the USA it should be possible to serve breakfast with the right crockery and cutlery. Cups, plates, mugs, knives, forks, spoons - everything is made of plastic!!!! This makes breakfast taste like chemicals without even thinking about the environmental sins. An absolute no-go for me.
We were in town visiting family and stayed here for 6 days. Our room was very clean, comfortable, spacious and quiet. The staff was very friendly and helpful. The only minor issue we had was that the water pressure in the shower was a little weak in room 117, but aside from that, our stay was great. Super convenient location right off the 66. Would definitely stay here again. Highly recommend.
Ernestina
เข้าพัก 6 คืน, พฤศจิกายน 2023
การตอบกลับจาก Faiza Malik วันที่ 15 พ.ย. 2023
Good morning Ernestina, Thank you for choosing our hotel! It was a pleasure having you stay with us! We hope to see you in the near future. We will have maintenance take a look at the water pressure in that room.
Hotel was clean, had everything I needed. Pool and hot tub were clean and enjoyable. Only thing that needs fixing was the AC in my room (218)...it's definitely either coming loose from the wall or something. Made a rattling noise many times overnight and woke me up. Otherwise great stay. I will be staying again.
Jennifer
การตอบกลับจาก Faiza Malik วันที่ 24 ก.ย. 2023
Thank you for your feedback! I have relayed the AC issue to our maintenance man!