We were given a key card to room upstairs and we go upstairs open the door and beds were unmade like the room wasn't cleaned after other guests had left, box of donuts were on the counter in the room, went to the office and the lady their says I just got here I didn't know what was done and what hadn't been done, she made us another key for different room, she was very rude, in second room, bed was hard as a rock, I only slept 4 hours, couldn't take much more, a dead bug was in the tub, blankets were super thin, and the TV had no remote, took all day for lady to give us one, and my 17 year old daughter had to program it, sorry excuses, run down motel, dirty, very unpleasant, waste of money, and no breakfast, online says breakfast but there isn't any, lady said they don't serve breakfast so why do they advertise it? Horrible experience! Will not be returning to supper 8 stayed 1 night to visit my son who was in the army there in Crestview, don't stay here. Find something better, anything better than here. Don't waste your money and time!!!!