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Reviews of Residence Inn Newport News Airport

3 out of 5
Residence Inn Newport News Airport
531 Saint Johns Road, Newport News, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 206 out of 340 reviews" "
Rating 8 - Good. 92 out of 340 reviews" "
Rating 6 - Okay. 22 out of 340 reviews" "
Rating 4 - Poor. 8 out of 340 reviews" "
Rating 2 - Terrible. 12 out of 340 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

LOUIS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous
Stayed 3 nights in Nov 2023

10/10 Excellent

Adriane, Dallas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Residence Inn has the nicest staff and a really big wonderful continental breakfast. Check in & check out was a breeze and staff was super willing to help The price is right in the budget and I went through Expedia. Traveling from NC to Newport News, VA has been the best during this Thanksgiving Holiday 2023. Choosing this fantastic hotel made the trip even more worth the while to visit relatives on a shoestring budget.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a good room
Stayed 3 nights in Nov 2023

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Leslie

Stayed 1 night in Oct 2023

6/10 Okay

Luiz

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Sheets were dirty Kids running around banging on doors Mattress was worn and sunk in
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not typically a fan of hotels, but this place had absolutely everything you could think of …full kitchen, bedroom with door separate from the living and kitchen, a shared outdoor space, and an indoor pool. The staff was very friendly and accommodating.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Felecia

Stayed 2 nights in Aug 2023

10/10 Excellent

Love

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean and nice the rooms were. That amazed me the most. I loved that.
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Stayed 3 nights in Jul 2023

10/10 Excellent

Yolanda

Stayed 1 night in Jun 2023

10/10 Excellent

Shanika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Alana

Stayed 2 nights in Jun 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property with a wonderful staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Tiffiney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing we got in early from Jax Fl and they let us check in eatly.. They were so helpful and yook very good care of us
Stayed 2 nights in Jun 2023

10/10 Excellent

wayne

Stayed 3 nights in May 2023

8/10 Good

Larry

Stayed 2 nights in May 2023

10/10 Excellent

DON

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Isidro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed!!! Thanks
Stayed 2 nights in Apr 2023

10/10 Excellent

Larry

Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic, nothing special for this price.
Run down looking dirty doors and walls along corridors.
Stayed 1 night in Apr 2023

10/10 Excellent

Joyce

Stayed 1 night in Apr 2023

10/10 Excellent

Brenda

Stayed 3 nights in Apr 2023

8/10 Good

Melinda

Stayed 8 nights in Feb 2023

10/10 Excellent

Debra A

Stayed 1 night in Feb 2023

8/10 Good

Brian Joseph

Stayed 4 nights in Feb 2023

10/10 Excellent

Becky

Stayed 2 nights in Jan 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service

8/10 Good

eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2022

10/10 Excellent

MARY, KNOXVILLE

Stayed 4 nights in Nov 2022

10/10 Excellent

Jemika

Stayed 1 night in Aug 2022

10/10 Excellent

Keiry

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the beach wasn't too far, alot of shopping and eating areas that weren't too far.
Stayed 3 nights in Jul 2022

2/10 Terrible

Shekira

Stayed 3 nights in Jul 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility!
Stayed 1 night in Jul 2022

6/10 Okay

Carol

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jun 2022

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The rooms were very comfortable and a good size.
Stayed 2 nights in May 2022

10/10 Excellent

Michele

Stayed 1 night in May 2022

8/10 Good

Debra A

Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Excellent stay
Clean. Nice location. Only thing is you dont het housekeeping if you stay less than 7 days.
Stayed 2 nights in Apr 2022

10/10 Excellent

Naomi

Stayed 1 night in Mar 2022

10/10 Excellent

Jesus Lamberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good option
Clean hotel. Very good installations. Restaurants nearby. Breakfast available, meet the purpose but could be better, same options everyday.
Stayed 8 nights in Mar 2022

10/10 Excellent

Roshawna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bb court pool and outside ..room was changed without my knowledge but it was corrected
Stayed 1 night in Mar 2022

10/10 Excellent

Bradley

Stayed 2 nights in Feb 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room with friendly staff
Just a one night stay for a concert but the hotel and room were very clean and the check in staff were very friendly.
Stayed 1 night in Feb 2022

10/10 Excellent

Tserenkhand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very enjoyed staying. Clean nice service good location. The breakfast was amazing.They have a full kitchen too wonderful. Thank you we will back again
Stayed 2 nights in Jan 2022
Response from RJ on 24 Feb 2022
Thank you so much for your kind review! We hope to see you again soon