The process from checking in to finding the room, the comfort of the bed and checking out at the end, there was no issues, we got given fresh new towels while we was out in the city center when the cleaners did a mid stay clean.
Very clean. Super comfy bed and bedding. Short walk to Quayside. Long walk to Central Station or Newcastle centre. Great location for Gateshead International Stadium.
Great staff.
Michael
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Ramada Encore วันที่ 4 ก.พ. 2024
Thank you for your feedback :)
10/10 ดีเลิศ
vivienne
21 ธ.ค. 2023
vivienne
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Ramada Encore วันที่ 4 ก.พ. 2024
Thank you for your feedback :)
2/10 แย่มาก
Paul
21 ธ.ค. 2023
Paul
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Ramada Encore วันที่ 22 ธ.ค. 2023
Hello,I am sorry to hear your stay was unpleasant. If you wish to discuss this further you can email the hotel direct.Thanks
The staff are really friendly and helpful. The room was comfortable nice big bed, lovely and dark so a good night’s sleep. Bathroom is v nice, good shower, fluffy towels. Breakfast was plentiful.
nicole
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Aqib วันที่ 27 พ.ย. 2023
Hi Nicole, thank you for taking the time to leave us a fantastic review. We are thrilled you thoroughly enjoyed your stay with us and we hope to see you back again very soon. Take care
Overnight stay while visiting the Glasshouse. Huge room. Quick easy check in. Decent breakfast with super friendly staff. Warm, quiet room.
Patricia
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Aqib วันที่ 27 พ.ย. 2023
Hi Patricia, thank you for a great review, we are delighted you enjoyed your room and our location in particular as well as our hospitality and breakfast service. We hope this means we will be seeing you again soon. Thank you
Even though the property starting to show it's age, we still like here. The hotel is conveniently located on the quayside and the staff here are excellent.
Shahlal
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Aqib วันที่ 14 พ.ย. 2023
Hi Shahlal, thank you for taking the time to leave us a fantastic review. We are thrilled you thoroughly enjoyed your stay with us and continue to enjoy our hospitality and location. We look forward to seeing you back again very soon. Take care
The hotel and staff were very good and location was close to millennium bridge giving great access to the city
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Aqib วันที่ 12 พ.ย. 2023
Hi, thank you for taking the time to leave us a fantastic review, we really appreciate it. We are thrilled you had a thoroughly enjoyable stay with us and enjoyed our hospitality and location in particular. We hope to see you back again very soon. Take care
quiet location ,close to the city, clean and friendly staff , would recommend and stay again
Damon
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Aqib วันที่ 12 พ.ย. 2023
Hi Damon, thank you for your time in leaving us a great review. We are so pleased you had an enjoyable stay with us and found us to be clean, friendly and well located. We hope to see you back again soon.
Hi Jes, thank you for leaving us an outstanding review, we are delighted that you enjoyed your stay with us and we hope you had a great time at the football match. Thank you
Nice comfortable room
Staff very help full and friendly
Breakfast was excellent
Richard
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Aqib วันที่ 5 พ.ย. 2023
Hi Richard, thank you for taking the time to leave us a fantastic and humbling review. We really appreciate it. We are thrilled you had such a comfortable and accommodating stay with us and we hope you return to enjoy the same in future. Take care.
6/10 พอใช้
Rafael
เดินทางกับครอบครัว
26 ต.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Ein bisschen weit außerhalb der Innenstadt! Busverbindungen ziemlich limitiert (Baustelle). Einrichtung schon sehr in die Jahre gekommen. Müsste mal renoviert werden.
Rafael
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Aqib วันที่ 26 ต.ค. 2023
Hi Rafael, thank you for your review and feedback. We are pleased you had a pleasant stay with us overall.We will consider your feedback on improvements we can make and discuss the viability of these changes going forward. Thank you
I stayed at the botel for 3 nights and the housekeeping were on point. They asked me the first and second night if there were anything extra I needed.
The checkin went smooth as well. The room was also okay. The only issue is the bathroom which doesn't have proper airing system making the entire bathroom steamy.
C.
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Aqib วันที่ 23 ต.ค. 2023
Hi, thank you for taking the time to leave us a fantastic review. We are delighted you enjoyed your stay with us so much, including our check in and housekeeping services. We hope you return to enjoy an even better stay in future. Take care
Loved the hotel the rooms were lovely and the staff were so friendly and helpful. Breakfast had a great choice
Fiona
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Aqib วันที่ 23 ต.ค. 2023
Hi Fiona, thank you for leaving us a phenomenal review. We are delighted you seemed to have thoroughly enjoyed everything about your stay with us and we hope this means we will be seeing you back again soon. Thanks again
6/10 พอใช้
David
เดินทางกับครอบครัว
21 ต.ค. 2023
ชื่นชอบ: ความสะอาด
Took 15 mins to check in
David
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Aqib วันที่ 22 ต.ค. 2023
Hi David, thank you for taking the time to leave us a review. We are disappointed your stay fell short of our expectations and we apologise for the slow check in process in particular. We were experiencing serious technical issues with our computer systems which contributed to the slow check in process and these kinds of situations can unfortunately occur. We hope you understand. We would appreciate feedback on other areas we could improve on to provide a better stay in future. Thank you
6/10 พอใช้
Amit
เดินทางเพื่อธุรกิจ
19 ต.ค. 2023
Amit
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Aqib วันที่ 21 ต.ค. 2023
Hi Amit, thank you for your review. We are disappointed to see that your stay fell short of our expectations. We would appreciate feedback on specific issues you came across, so we can work on them to provide a better stay in future. Take care
Hi Eduardo, thank you for leaving us a tremendous review, we really appreciate it and we are thrilled you had such an amazing stay with us. We would love to see you back again soon. Take care
Hi Daniel, thank you for leaving us a fantastic review, we are delighted you thoroughly enjoyed your stay with us. We hope this means we will be seeing you back soon. Take care
Hi Janet, thank you for your review. We are pleased you seemed to have enjoyed a decent stay with us overall, but disappointed it fell short of our expectations according to your score. We appreciate you my have found our location too far from the city centre, however our address available at all times to check for suitability before booking. We would appreciate further feedback on other issues you may have come across, so we can work to improve on them going forward. Thank you
10/10 ดีเลิศ
NEIL
9 ต.ค. 2023
NEIL
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Aqib วันที่ 14 ต.ค. 2023
Hi Neil, thank you for taking the time to leave us a fantastic review, we are thrilled you seemed to have enjoyed the perfect stay with us and we hope this means we can expect to see you back again soon. Take care
Hi Nicholas, thank you for your amazing review, much appreciated. We are pleased you had a pleasant stay with us and we wish you an even better stay with us if you return in future. Thank you
10/10 ดีเลิศ
TOBY
5 ต.ค. 2023
TOBY
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Aqib วันที่ 7 ต.ค. 2023
Hi Toby, thank you for taking the time to leave us a fantastic review. We are delighted that you seemed to have enjoyed the perfect stay with us. We hope this means we will be seeing you back soon. Take care
Front desk staff was very helpful. Room was clean and comfortable.
Vaughn
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Aqib วันที่ 2 ต.ค. 2023
Hi Vaughn, thank you for your time in leaving us a great rating. We are delighted you enjoyed your stay with us so thoroughly and found us to be clean, comfortable and friendly. Hope to see you back again soon. Take care
Hi Gavin, thank you for leaving us a great review. We are pleased you enjoyed your stay with us and hope to see you back again soon. Thanks again
10/10 ดีเลิศ
Ann
24 ก.ย. 2023
Ann
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Aqib วันที่ 2 ต.ค. 2023
Hi Ann, thanks for leaving us an unbelievable rating, much appreciated. We are thrilled you seemed to have enjoyed the perfect stay with us and we hope this means we will be seeing you again in the near future. Thanks again and take care