Reception

Reviews of Romer Hell's Kitchen

4 out of 5
Romer Hell's Kitchen
851 8th Ave, New York, NY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 467 out of 637 reviews" "
Rating 8 - Good. 127 out of 637 reviews" "
Rating 6 - Okay. 23 out of 637 reviews" "
Rating 4 - Poor. 10 out of 637 reviews" "
Rating 2 - Terrible. 10 out of 637 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nuria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My new favorite hotel in the area. Friendly staff, super cool retro style, great location and the right price!
Stayed 1 night in Mar 2024
Response from Managing Director on 28 Mar 2024
Dear Nuria, Thank you for the terrific review of Romer Hell's Kitchen! We are thrilled you loved our friendly service and colorful location, all at an affordable rate. Your review means the world to us! Thank you again, and we look forward to welcoming you back. Take care, Barb ChristophManaging Director

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were 5 ladies on a girl’s trip and we loved everything about the hotel. The rooms were very spacious and quite, the lobby was very relaxing and welcoming, and we loved the whole vibe. We’ll definitely be back.
Stayed 5 nights in Mar 2024
Response from Managing Director on 27 Mar 2024
Dear Nicole, We were delighted to host your girls' trip at Romer Hell's Kitchen. Thank you for mentioning our colorful location and relaxing lobby. Your review means the world to us! Thank you again, and we look forward to welcoming you all back soon. Take care, Barb ChristophManaging Director

10/10 Excellent

Amitai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice time
Stayed 3 nights in Mar 2024
Response from Managing Director on 26 Mar 2024
Dear Amitai, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had an enjoyable time while you were here. Thank you for choosing Romer Hell's Kitchen, and we hope to have the opportunity to welcome you back any time you are in the area.Take care, Barb ChristophManaging Director

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe and the Hotel was clean and the staff are friendly. And it’s only a five minute drive to the cruise terminal.
Stayed 1 night in Mar 2024
Response from Managing Director on 26 Mar 2024
Dear Brian, Thank you for taking the time to provide feedback about your stay at Romer Hell's Kitchen. We appreciate you mentioning not only our spotless property and friendly service but also our location close to the cruise terminal. Thank you once more, and we hope you will choose us again the next time you visit. Take care, Barb ChristophManaging Director

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Perfect location, clean rooms and common areas, and attentive staff. The parking was also a breeze. I cannot possibly list all of the superlatives, but thanks to the entire staff for making our stay happy and memorable!
Stayed 3 nights in Mar 2024
Response from Chris on 25 Mar 2024
Thank you for staying with us.

10/10 Excellent

Matt

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This place is close enough to where you can walk to Broadway, but far enough away to be quiet at night. Our room was roomy and clean. Staff was friendly.
Stayed 3 nights in Mar 2024
Response from Chris on 25 Mar 2024
Thank you for staying with us.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely kind staff members
Stayed 1 night in Mar 2024
Response from Managing Director on 25 Mar 2024
Dear Margaret, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed Romer Hell's Kitchen and the excellent service provided by our team members. We will surely share your compliments with our team for a job well done. Thank you for being our guest. We look forward to welcoming you back to the area.Take care, Barb ChristophManaging Director

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with modern decor. Close to Broadway shows and Times Square!
Stayed 3 nights in Mar 2024
Response from Chris on 24 Mar 2024
Thank you for your review.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location and the amenities this hotel provided. An easy walk to Times Square and Broadway. Hotel staff were kind and courteous.
Stayed 5 nights in Mar 2024
Response from Chris on 24 Mar 2024
Thank you for your wonderful review and we look forward to hosting you again.

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romer Hell’s Kitchen is cute, comfortable and clean. The on-site cafe and sprawling lounge with lots of options to sit, eat, socialize or read, is a real plus. Highly recommend.
Stayed 6 nights in Mar 2024
Response from Chris on 24 Mar 2024
Thank you for your wonderful review.

10/10 Excellent

Doris, Newburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a breeze, the staff was very friendly and the rooms are as described and clean. The area has plenty of food options that you can walk to.
Stayed 1 night in Mar 2024
Response from Chris on 24 Mar 2024
Thank you for your wonderful review.

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a central location - well worth the price.
Stayed 1 night in Mar 2024
Response from Managing Director on 23 Mar 2024
Dear Tabitha, Thank you for sharing your experience at Romer Hell's Kitchen. We appreciate you highlighting not only our colorful location and affordable rates but also the well-kept property. Thank you for being our guest. We look forward to your next visit!Take care, Barb ChristophManaging Director

10/10 Excellent

Olga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is newly renovated. Great location. You can walk to Times Square. Really everything is pretty close to hotel. Lots of food options. Cafe in hotel with great coffee. I loved it there. Comfy clean bed.
Stayed 4 nights in Mar 2024
Response from Managing Director on 23 Mar 2024
Dear Olga, Thank you for the terrific review and for sharing it with others. We appreciate you highlighting our location close to Times Square, waterfront, cozy restaurants, and entertainment nearby. It is fantastic to know that you loved our newly renovated property and spotless beds. Thank you for choosing Romer Hell's Kitchen. We look forward to welcoming you again whenever you are in the area.Take care, Barb ChristophManaging Director

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Managing Director on 27 Mar 2024
Dear Natalie, We are happy you chose Romer Hell's Kitchen for your recent visit. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Take care, Barb ChristophManaging Director

4/10 Poor

Annie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Managing Director on 20 Mar 2024
Dear Annie, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Take care, Barb ChristophManaging Director

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Managing Director on 19 Mar 2024
Dear Jose, Thank you for choosing Romer Hell's Kitchen. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Take care, Barb ChristophManaging Director

10/10 Excellent

Rebekah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Managing Director on 19 Mar 2024
Dear Rebekah, Thank you for your kind rating! We are glad you had such a positive experience during your time at Romer Hell's Kitchen, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Take care, Barb ChristophManaging Director

8/10 Good

Elaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good! Just a bit noise during night time
Stayed 3 nights in Mar 2024
Response from Managing Director on 18 Mar 2024
Dear Elaine, Thank you for your feedback regarding your recent stay. We are happy to read you loved almost all the aspects of your visit. However, please accept our apologies for the noise disturbances you experienced from nearby guests. In the future, please know our front desk staff is always available to try and resolve any comfort issues whenever possible. We hope you will return to Romer Hell's Kitchen so we can provide you with the exceptional visit you deserve.Take care, Barb ChristophManaging Director

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chris on 18 Mar 2024
Thank you for your gracious review.

10/10 Excellent

Domenica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean, quiet and friendly staff.
Stayed 5 nights in Mar 2024
Response from Managing Director on 17 Mar 2024
Dear Domenica, Thank you for the wonderful review of Romer Hell's Kitchen. We are thrilled to read about your stay and how much you enjoyed our colorful location and well-kept property. We work hard to deliver great service for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more, we look forward to hosting you again on your next visit.Take care, Barb ChristophManaging Director

10/10 Excellent

nancy, Riverview

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and up to date hotel with large rooms. Double queen beds which aren’t the easiest to come by in manhattan. Close to subway and many food options
Stayed 5 nights in Mar 2024
Response from Managing Director on 17 Mar 2024
Dear Nancy, Thank you for taking the time to leave such wonderful feedback about Romer Hell's Kitchen. We are delighted to read that you loved not only our spacious rooms and comfortable beds but also our well-kept property. It is also great to read that our colorful location close to the subway and many restaurants nearby made your stay a perfect one. Thank you very much! Please come and see us again the next time you are in the area.Take care, Barb ChristophManaging Director

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The hotel staff were kind, the property was clean, and the rooms were quiet. The location was perfect. Walking distance to Broadway, Times Square, and Central Park.
Stayed 5 nights in Mar 2024
Response from Managing Director on 17 Mar 2024
Dear Julie, Thank you for choosing Romer Hell's Kitchen and taking the time to share your experience. We appreciate you mentioning not only our well-appointed rooms and spotless property but also our excellent service. It is also amazing to know that our location close to Broadway, Times Square, and Central Park worked well for you. Thank you again for all of your great feedback. We look forward to your next stay! Take care, Barb ChristophManaging Director

10/10 Excellent

Keeley, Sanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this property. Conveniently located for the theatre district but without the overwhelming tourist foot traffic in front of the building you find with other properties in the area. It was clean and pleasant and had an artsy vibe without being pretentious. We will definitely stay here again on future visits.
Stayed 5 nights in Mar 2024
Response from Managing Director on 17 Mar 2024
Dear Keeley, Thank you for choosing to stay with us. We are thrilled to read about your enriching stay and how much you enjoyed our beautiful, well-maintained property. We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. We are delighted you're considering staying with us again, and we look forward to the opportunity to welcome you back at Romer Hell's Kitchen for another pleasant and comfortable stay.Take care, Barb ChristophManaging Director

10/10 Excellent

adir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Managing Director on 18 Mar 2024
Dear Adir, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Romer Hell's Kitchen. We look forward to welcoming you back on your next visit.Take care, Barb ChristophManaging Director

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great neighborhood
Stayed 3 nights in Mar 2024
Response from Managing Director on 16 Mar 2024
Dear John, Thank you for the wonderful review. We are thrilled to read our location is close to Broadway, the waterfront, cozy restaurants, entertainment, and many other points of interest nearby. Thank you once more for your terrific review. We hope you will choose Romer Hell's Kitchen again soon! Take care, Barb ChristophManaging Director

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel boasts an excellent location with convenient transportation, just a 10-minute walk to Times Square. There are plenty of dining options nearby, including our favorite Sichuan restaurant, Mala-47th Street. While the room size was modest and the bathroom particularly small, it was kept very clean. We would consider choosing this hotel again on our next visit.
Response from Managing Director on 16 Mar 2024
Dear Yang, Thank you for reviewing your stay at Romer Hell's Kitchen. We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. It is also fantastic to read you loved our spotless rooms. We are delighted you're considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable visit.Take care, Barb ChristophManaging Director

8/10 Good

Dana

Travelled with family
The hotel is very conveniently located. Easy walking and access to transportation. The room was very clean and comfortable. The bed was heavenly. Lots of activity here! unless city sounds lull you to sleep bring earplugs. Still highly recommend.
Stayed 6 nights in Mar 2024
Response from Managing Director on 16 Mar 2024
Dear Dana, Thank you for taking the time to provide feedback about your stay and for recommending us. We are thrilled you loved your room and had a great night's sleep on our comfortable beds. It is also fantastic to read you loved our location close to many points of attractions. Thank you once more from all of us at Romer Hell's Kitchen. We hope to see you again soon!Take care, Barb ChristophManaging Director

10/10 Excellent

Lisa, Golden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Managing Director on 17 Mar 2024
Dear Lisa, Thank you for your recent stay at Romer Hell's Kitchen and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again soon. Take care, Barb ChristophManaging Director

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay @ Romer Hells Kitchen Hotel-- I would recommend this as aplace to stay in Manhattan
Stayed 2 nights in Mar 2024
Response from Managing Director on 15 Mar 2024
Dear Jacqueline, Thank you for staying at Romer Hell's Kitchen and for the high rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. Thank you again for recommending us to future guests. We look forward to welcoming you again soon.Take care, Barb ChristophManaging Director

10/10 Excellent

Steven, Concord

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern at a reasonable price
Stayed 2 nights in Mar 2024
Response from Managing Director on 15 Mar 2024
Dear Steven, Thank you for choosing Romer Hell's Kitchen. We are glad you had a perfect stay and that our exceptionally clean property met your expectations. It is great to see that you found us as a great value. Thank you again for being our guest, and we look forward to your next visit.Take care, Barb ChristophManaging Director

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Managing Director on 15 Mar 2024
Dear Vicente, Thanks for the nice rating! We are delighted your time at Romer Hell's Kitchen was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Take care, Barb ChristophManaging Director

10/10 Excellent

Thamia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked out stay at the Romer. The hotel is beautiful, clean and well kept. Great location, would definitely stay again.
Stayed 2 nights in Mar 2024
Response from Managing Director on 14 Mar 2024
Dear Thamia, Thank you for the wonderful review of Romer Hell's Kitchen. We are thrilled to read about your stay and how much you enjoyed our well-kept property. We appreciate you highlighting our location close to many points of interest. Thank you once more, we look forward to hosting you again on your next visit to the area. Take care, Barb ChristophManaging Director

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Queen beds and room. Very nice renovation of an older hotel. The only negative was the sound between rooms transfers clearly. Wonderful location a couple of blocks from the busy Times Square area without staying right in it. Great food options in Hells Kitchen and easy access to the subway.
Stayed 4 nights in Mar 2024
Response from Managing Director on 13 Mar 2024
Dear Chad, Thank you for such a review of Romer Hell's Kitchen. We are thrilled to read about our well-appointed rooms, and our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby exceeded all your expectations. However, please accept our apologies for the noise disturbances you experienced during your visit. In the future, please know our front desk staff is always available to try and resolve any comfort issues. Thank you very much! Please come and see us again the next time you are in the area.Take care, Barb ChristophManaging Director

10/10 Excellent

Brigitte

Liked: Amenities
Will definitely stay here again for our next NY trip
Stayed 4 nights in Mar 2024
Response from Managing Director on 13 Mar 2024
Dear Brigitte, Thank you for choosing Romer Hell's Kitchen. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Take care, Barb ChristophManaging Director

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refurbished former Howard Johnson property looks terrific. Close to subway stop and shops. Room was spacious with wonderful view. Will stay here again.
Stayed 1 night in Mar 2024
Response from Managing Director on 13 Mar 2024
Dear Robert, Thank you for taking the time to review your stay at Romer Hell's Kitchen. We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. It is also great to read you loved our well-appointed rooms. We look forward to welcoming you back soon.Take care, Barb ChristophManaging Director

10/10 Excellent

Conor, Providenciales

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Broadway shows and Central Park, pleasant staff, reasonably priced. Excellent.
Stayed 3 nights in Mar 2024
Response from Managing Director on 12 Mar 2024
Dear Conor, Please accept our gratitude for taking the time to post such wonderful feedback about your stay at Romer Hell's Kitchen. It is nice to see that our excellent service and colorful location worked well for you and made your time with us even more memorable. We are also thrilled to read you loved our affordable rates. We hope you are already planning another visit our way.Take care, Barb ChristophManaging Director

10/10 Excellent

Charles, Sumter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been to NY many times before and usually like staying in Hell's Kitchen area for its convenience to both transit, walking to theaters, and running in Central Park. Our room was great for a family with a teenager. The AC was a bit noisy but that probably helped with the traffic on 8th Avenue. Overall, a fantastic stay!
Stayed 3 nights in Mar 2024
Response from Managing Director on 11 Mar 2024
Dear Charles, Thank you for staying with us and for sharing your comments. We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. We are also thrilled your family had a great time in the comfortable room. On behalf of everyone here at Romer Hell's Kitchen, we invite you all to stay with us again!Take care, Barb ChristophManaging Director

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Managing Director on 12 Mar 2024
Dear Timothy, We are happy you had such a lovely stay at Romer Hell's Kitchen! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Take care, Barb ChristophManaging Director

10/10 Excellent

Charity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the 70's vibe in the decor and the bed was super comfortable
Stayed 3 nights in Mar 2024
Response from Managing Director on 11 Mar 2024
Dear Charity, Thank you for the generous review of Romer Hell's Kitchen. We are thrilled you loved our comfortable beds and well-decorated property. We appreciate your feedback and look forward to hosting you again the next time you are in the area.Take care, Barb ChristophManaging Director

10/10 Excellent

Thamara Stela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, quiet and very helpful staff!
Stayed 8 nights in Mar 2024
Response from Managing Director on 10 Mar 2024
Dear Thamara, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our spotless property and excellent service made for a memorable experience. Thank you for choosing Romer Hell's Kitchen, and we hope to have the opportunity to welcome you back any time you are in the area.Take care, Barb ChristophManaging Director

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and value. Beds and pillows were excellent!!
Stayed 1 night in Mar 2024
Response from Managing Director on 10 Mar 2024
Dear John, We greatly appreciate your review of Romer Hell's Kitchen. It is wonderful to read that you not only enjoyed our comfortable beds but that you also found us to be an excellent value for the area. Thank you for staying with us, and we look forward to seeing you again.Take care, Barb ChristophManaging Director

2/10 Terrible

Syndell L

Disliked: Staff & service
Stayed 4 nights in Feb 2024
Response from Managing Director on 10 Mar 2024
Dear Syndell, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Take care, Barb ChristophManaging Director

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Managing Director on 8 Mar 2024
Dear Michelle, We are happy you chose Romer Hell's Kitchen for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Take care, Barb ChristophManaging Director

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Managing Director on 7 Mar 2024
Dear Charlie, We are happy you chose Romer Hell's Kitchen for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Take care, Barb ChristophManaging Director

8/10 Good

Yvon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soundproof of the room not so good. Otherwise, very convenient.
Stayed 4 nights in Feb 2024
Response from Managing Director on 6 Mar 2024
Dear Yvon,Thank you for taking the time to review your stay with us. We are thrilled to read our convenient location made your stay an enjoyable one. We value your comments regarding the soundproofing in your room and have taken note of them. Thank you again for your review. We look forward to your next stay at Romer Hell's Kitchen.Take care, Barb ChristophManaging Director

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location close to midtown and Central Park, clean and quiet. Would recommend and stay again.
Stayed 3 nights in Feb 2024
Response from Managing Director on 5 Mar 2024
Dear Ashley, Thank you for the wonderful review of Romer Hell's Kitchen and for recommending us. We are thrilled to read about your stay and how much you enjoyed our friendly service and colorful location close to any points of interest. Thank you once more; we look forward to hosting you again on your next visit to CITY.Take care, Barb ChristophManaging Director

8/10 Good

Thomas, Clifton Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Managing Director on 6 Mar 2024
Dear Thomas, Thank you for your kind rating! We are glad you had such a positive experience during your time at Romer Hell's Kitchen, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Take care, Barb ChristophManaging Director

10/10 Excellent

bonnie, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Feb 2024
Response from Managing Director on 5 Mar 2024
Dear Bonnie, Thank you for your kind comments! We are glad you had such a positive experience during your stay at Romer Hell's Kitchen, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Take care, Barb ChristophManaging Director

10/10 Excellent

Rachel, Osseo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really happy with this hotel - the size of their rooms in NYC are amazing and the bed was very comfortable (we both commented on how cpmfortable it was). If you are going to a show on Broadway, this hotel's location is Super convenient. The staff was all friendly except they had a door man who never once opened the door for us.... kind of weird. Lots of dinig options wothin blocks of the hotel. Hotel was beautiful. One thing to note is there are jot coffee makers in the rooms.
Stayed 2 nights in Feb 2024
Response from Managing Director on 8 Mar 2024
Dear Rachel, Thank you for being our guest and for your feedback! We are thrilled to read you loved not only our excellent service and well-appointed rooms but also our comfortable beds. It is great to read that you loved our convenient location being close to many points of interest. We also value your comments regarding the service provided by the doorman and have taken note of them. Thank you again,all of us at Romer Hell's Kitchen look forward to having you stay with us again. Take care, Barb ChristophManaging Director

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Walking distance to a lot of main areas of interest.
Stayed 4 nights in Dec 2023
Response from Managing Director on 3 Mar 2024
Dear Nicole,Thank you for taking the time to leave such wonderful feedback about Romer Hell's Kitchen. Our colorful neighborhood is known for its cozy restaurants and entertainment, and it is wonderful to hear how much you enjoyed exploring the area! Thank you very much! Please come and see us again the next time you are in the area.Take care, Barb ChristophManaging Director