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Reviews of The Belvedere Hotel

3.5 out of 5
The Belvedere Hotel
319 W 48th St, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 1738 out of 3330 reviews" "
Rating 8 - Good. 1028 out of 3330 reviews" "
Rating 6 - Okay. 322 out of 3330 reviews" "
Rating 4 - Poor. 140 out of 3330 reviews" "
Rating 2 - Terrible. 102 out of 3330 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the free upgrade, good location
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in Apr 2024
Response from Belvedere Hotel team on 17 Apr 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very comfortable and felt “ roomy”
Stayed 4 nights in Apr 2024
Response from Belvedere Hotel team on 17 Apr 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 7 nights in Apr 2024
Response from Belvedere Hotel team on 17 Apr 2024
Thank you for your review and for choosing our hotel.

4/10 Poor

Dwana

Travelled with group
Disliked: Property conditions & facilities
The Hotel was clean, but they should upgrade the rooms. Everything in the hotel room was outdated. But the hotel is placed a in great spot. Plenty of things to do and places to go within blocks!
Stayed 1 night in Apr 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
I like that there are a variety of stores and restaurants nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bang for your buck.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your review and for choosing our hotel.

6/10 Okay

Thomas

Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Belvedere was perfect for my one night stay. My room was very clean, as expected, the king sized bed was comfortable, and temperature controls were fine, making for a good night’s rest. All staff I encountered were very friendly. I would stay again.
Stayed 1 night in Apr 2024

6/10 Okay

Jolynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The most important information I can share is that the hotel is being dishonest with potential guests saying it has "free breakfast". They only provide coffee, tea, hot chocolate and nutrigrain cereal bars for approx 3 hours each morning. There is no real breakfast and all those pictures and posts about a delicious Continental breakfast are from pre-Covid days. They have not brought it back and likely won't since they are undoubtedly saving a ton of money while still getting the same nightly rate from guests. Their cafe is completely closed and never serves food. No room service with food. They don't even have the standard coffee/tea machines in the rooms so those few hours are the only time you can even get some. They sneakily provide the bare minimum so they show up on the filters for free breakfast and then screw their guests over who expected a real breakfast. I would not have booked with them if they had been honest or bothered to answer my email asking for clarity on their breakfast before I arrived. They also provide very thin blankets even in the winter and when you get extra blankets they are old itchy and so thin you need more than one just to provide enough warmth. Other than that I liked the hotel fine. It was convenient to Times Square and Subway. It had nice rooms and nicish views although nothing special. Close to great restaurant area. Curteous staff. Use the two service elevators at the far ends of the hall during the busiest times. Main ones slow crowded
Stayed 6 nights in Apr 2024
Response from Belvedere Hotel team on 10 Apr 2024
Thank you for your review and for choosing the Belvedere Hotel. We appreciate you taking the time out to share your experience with us. We pride ourselves in being transparent and keeping our information up to date on our website, Expedia's as well as other partners we work with directly. Yes, you are correct we do not offer breakfast, and we removed all information regarding breakfast as our café closed in February 2020. If you can kindly respond with where you saw this breakfast information with the direct web page link, since in our searches we have not found this page. In the meantime, we will contact Expedia to inform them that you saw our property when selecting 'free breakfast", as this needs to be rectified. The inquiry you wrote to the hotel was added as a special request, not a message so we could not respond. Special requests are only viewed on the arrival day when our front desk staff is ready to assign your room. We apologize for any inconvenience this incorrect information may have cause you and will ensure that we will have Expedia look into their system and rectify the information if needed. Kind regards

8/10 Good

Abbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The room was hard to get cool from the air conditioning. And the bed and pillows need to be replaced
Stayed 3 nights in Apr 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location of the hotel, just south of Central Park and right next to Time Square. Very centrally located in Manhattan. And most importantly near tons of great restaurants, convenient for every day. The room was large, clean every day, and quiet at night. Good view. Staff was very respectful and responsive. No complaints here, mostly. Only some construction noise during the day, but rarely there during the day.
Stayed 5 nights in Apr 2024

8/10 Good

Salah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of the property and have stayed there many times.
Stayed 3 nights in Apr 2024

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so helpful with recommendations and suggestions. Upgraded our room! Very great experience!
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your feedback. We appreciate comments such as yours as it helps us to make improvements to our hotel and services when appropriate. We will be sharing your comments with the appropriate department to ensure all the deficiencies are corrected.

10/10 Excellent

Amanda

Travelled with family and small children
We really enjoyed our stay. Super convenient area. I also appreciated that the room was spacious so even with a pack n play, we had space. The bathroom also still has a tub which is great for the kids. It’s a little dated, but that doesn’t affect the stay. I did feel like we could hear other guests in the hallways which isn’t a big deal for me but my daughter did ask what every little sound was - just something to keep in mind for young kids.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Gedle

Travelled with family, Business traveller
Disliked: Staff & service
Me and my son love the Belvedere so much. We consider it as if it’s a five star hotel. If some things could change, it would be o e of the best hotels in the area. Some of the employees are amazing and we would purposely stay there to see them. Some others are horrible, specially in the front desk but we overlook bad experiences because of some of the the amazing employees at the front desk and else. Sometimes we get very clean rooms and there are times like our last stay, the room was very dusty particularly on the dear and near the bed area. The pillow was smelly as well. We had to spray perfume on the bed to get rid of a smelly feet stink. We will not stay there at least another 6 months until we forget the stink. That was our bad experience out of many great stay at the Belvedere. Over all, the great outweighs the worst; therefore, we will stay at the Belvedere as much as we can help it. Hopefully, this comment will be read by the management and contribute to the betterment of cleanliness, improvement in service.
Stayed 1 night in Mar 2024

2/10 Terrible

Orlando

Disliked: Cleanliness, staff & service, property conditions & facilities
During check in my wife and i were forced to present identification. We get to our room and it was a sweat box and there were no water bottles in the room. The tv remote and television did not work. Just a piss poor experience.
Stayed 1 night in Apr 2024

10/10 Excellent

XPERIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are very nice and patience, sleep very well.
Stayed 1 night in Apr 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Roxanne

This hotel is outdated. The mattress was in poor condition. The room gets really warm and we had to turn on the wall air conditioner unit.
Stayed 2 nights in Apr 2024

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay. Perfect location for a trip to see a few shows. Staff goes above and beyond. The room was great. Great view from the 17th floor.
Stayed 2 nights in Apr 2024

6/10 Okay

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jan 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your review and for choosing our hotel.

8/10 Good

Bruno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located near subway stations and just a few blocks from Times Square. Rooms are big and well equipped. Would be nice to include a breakfast area, although coffee is provided in the mornings.
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Mom and aunt love it here!
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for sightseeing around the city. Would definitely stay there again
Stayed 7 nights in Mar 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Mar 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a very friendly staff. Very convenient to the theatre district. A little more breathing room vs other nearby hotels.
Stayed 3 nights in Mar 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your review and for choosing our hotel.

8/10 Good

Jacob

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness in general was good, but there were some tiny little bugs crawling around (not bed bugs or anything too nasty). Our drain plug in the bathtub was broken and wouldn’t drain water, but they fixed it. Mattresses were awful! Very hard and squeaky! Staff was very friendly, helpful and professional. Housekeeping was great! I would stay here again, if they got new mattresses.
Stayed 4 nights in Mar 2024

10/10 Excellent

Eskinder

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Mar 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Donna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite place to stay in New York City!
Stayed 3 nights in Mar 2024
Response from Belvedere Hotel team on 29 Mar 2024
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon. Best regards!

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but a gem to stay at due to proximity to broadway shows.
Stayed 2 nights in Mar 2024
Response from Belvedere Hotel team on 29 Mar 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to seeing you again.

10/10 Excellent

Jennfer, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, comfortable room. Really great hotel all around.
Stayed 3 nights in Mar 2024
Response from Belvedere Hotel team on 29 Mar 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Come back and see us soon. Regards.

10/10 Excellent

José, The Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Belvedere Hotel team on 29 Mar 2024
Thank you for your review and for choosing our hotel.

8/10 Good

Marcos Fabregas De, pompano beach

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Belvedere Hotel team on 29 Mar 2024
Thank you for your review and for choosing our hotel.

6/10 Okay

Susan Marie Pimentel

Travelled with family
Disliked: Amenities
The hotel room was a lot more run down than I expected. The carpet was stained in multiple places and looked very dirty. The furniture was very worn out and old-looking. The curtains were falling apart, some of the towels were thread-barren and we could not find an ice machine. The room really looked like it hadn't had a good, deep cleaning in quite some time. Our TV did not work properly the entire time we were there. Someone came to our room three or four times to check on the TV but it didn't help.
Stayed 9 nights in Mar 2024

8/10 Good

Danita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat this location for proximity to Times Square (easy walking distance), subway etc. Gym is reasonable. Cleaning staff were helpful, friendly and respectful.
Stayed 9 nights in Mar 2024
Response from Belvedere Hotel team on 29 Mar 2024
Thank you for the great review! We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and helpful staff
Stayed 2 nights in Mar 2024
Response from Belvedere Hotel team on 29 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Rosario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location where we felt safe at night. Plenty of eateries near by. Staff was pleasant and helpful.
Stayed 7 nights in Mar 2024
Response from Belvedere Hotel team on 29 Mar 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Come back and see us soon.

2/10 Terrible

Corydon

Disliked: Staff & service
I went to my room and they were replacing the locks and grinding metal on the door. We had men in our room for 30 minutes. I wanted to take a nap so I went down to ask the manager how long this loud construction would be happening on my floor. He promised they were done. They continued for another 2 hours. Don't lie to my face!
Stayed 1 night in Feb 2024

10/10 Excellent

Clark, Merion Station

Stayed 1 night in Mar 2024

8/10 Good

Zion

Stayed 2 nights in Mar 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
I slept very well. Close to Times Square, Broadway, & Hells Kitchen. Very walkable area. Elevators can't handle the check in/out traffic all at once. Coffee bar is very minimal.
Stayed 1 night in Mar 2024
Response from Belvedere Hotel team on 29 Mar 2024
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Dynara

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Mar 2024
Response from Belvedere Hotel team on 29 Mar 2024
Thank you for your review and for choosing our hotel.

10/10 Excellent

Vilma

Stayed 1 night in Mar 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable
Stayed 3 nights in Mar 2024
Response from Belvedere Hotel team on 12 Apr 2024
Thank you for your review and for choosing our hotel.

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, no nonsense and well-run. Somewhat older rooms, and long waits for elevators at certain times of day. Few extras.
Stayed 3 nights in Mar 2024