I loved everything about this hotel. We stayed in April 2024. The staff was kind, helpful, professional. Our room was well designed, stocked with all the necessary items. It had a great view, too. The bed was comfortable, there was a towel warmer in the bathroom and a bidet.
The hotel is about a 5 min walk to Grand Central Station where you can get any kind of public transportation!
I liked that this hotel was a couple streets removed from the loud hustle and bustle - it seemed quieter than other streets and safe.
Most printed things were in half English / half Japanese. The rooftop bar is beautiful, the downstairs restaurant looked nice. The main floor restaurant (cafe?) is a bit pricey, but looks nice as well.
I would definitely stay here again!