perfect location, easy check in and check out process.
Brisa
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Angelo B วันที่ 27 มี.ค. 2024
Thank you for your feedback! We're delighted to hear that you found our location perfect and that your check-in and check-out process was seamless. We always strive to provide our guests with a hassle-free experience, and it's wonderful to know that we succeeded in meeting your expectations
Es nuestro segundo viaje que nos hospedamos en Public Hotel esta vez tienen cambios que son muy buenos, cuentan con lockers donde puedes poner tus maletas si llegas temprano y aún no puedes hacer check in, el área de check in esta abajo ahora todo súper bien
Alejandra
เข้าพัก 3 คืน, มีนาคม 2024
6/10 พอใช้
Jocelyn, Baltimore
เดินทางกับคู่รัก
24 มี.ค. 2024
ชื่นชอบ: ความสะอาด
Room and overall hotel location was great but the facilities were lacking - escalators were out of service, elevator floors were dirty, and hallway water service wasn’t working. Luggage lockers were all filled up, but they had overflow available in a conference room. Lack of front desk services is also a bit of a pain for a hotel that costs this much - difficult to request late check out or in-room amenities like bathrobes as needed. You will hear the music from the club until a little past midnight if you’re on the 3rd floor, and one of the lights in our room didn’t work, but we didn’t feel like there was anyone we could talk to about it.
The hotel was very nice. The rooms were decorated in a unique fashion. See-through bathroom walls were beautiful. Down the street from the hotel was very dirty And constant smell of tobacco cigars Didn’t care too much for the breakfast restaurant
Chris Wayne Brownell
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Angelo B วันที่ 27 มี.ค. 2024
Thank you for your feedback! We're glad you enjoyed the unique decor of our rooms, especially the see-through bathroom walls. However, we apologize for the inconvenience caused by the area surrounding the hotel. We'll certainly look into addressing any cleanliness issues and the smell of tobacco cigars nearby to enhance our guests' experience. Additionally, we value your input regarding the breakfast restaurant and will work on improving the offerings to better meet your expectations. If there's anything else we can assist you with or if you have further suggestions, please feel free to reach out. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
10/10 ดีเลิศ
Jeffrey
22 มี.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Food was good, staff was always pleasant and accommodating. I would like to mention Dean. He was Extremely helpful when I called before my arrival..
Jeffrey
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Pierre N วันที่ 22 มี.ค. 2024
Dear Jeffrey - Thank you for your feedback. Dean is the best! We will be sure to let him know the good word.
It seems the draw of Public is the social aspect. Much of the space on the ground floor plus above it is devoted to areas where you can socialize and enjoy a meal or cocktail with friends. But what was nice was that there was also space to sit and people watch or sit and do work. Sometimes an intervert on vacation can feel out of place, but due to the setup and the staff one doesn't get that feeing. Staff allude "a clool aloofnesss", always helpful and their to asist but not breathing down your neck or simply telling you what you want to hear. The rooms and public spaces have a modern minimalist design and feel. Clean lines, neutral colors, and a focus on a stream lined modern day hotel.
Cameron
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Eden วันที่ 22 มี.ค. 2024
Dear Cameron, Thank you very much for sharing your wonderful feedback about your recent stay at PUBLIC Hotel. We are delighted to hear that you thoroughly enjoyed our social spaces and found them conducive not only for socializing but also for quiet moments of relaxation or productivity.It's heartening to know that our team members were able to strike the perfect balance of being attentive and helpful while respecting your space and privacy. We take great pride in providing genuine hospitality that allows our guests to feel comfortable and at ease throughout their stay.We're pleased that you appreciated the modern minimalist design of our rooms and public areas. Our commitment to clean lines, neutral tones, and contemporary aesthetics is aimed at creating a serene and inviting atmosphere for our guests to unwind and recharge.Thank you once again for choosing PUBLIC Hotel. We look forward to welcoming you back for another memorable experience in the near future.
It was a nice stay, the rooms were unique but great for a spot to land for a quick trip.
Marie
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Eden วันที่ 22 มี.ค. 2024
Marie,Thank you for taking the time to share your feedback about your recent stay at PUBLIC Hotel. We are delighted to hear that you had a nice experience with us and found our rooms to be unique and suitable for your quick trip.We take great pride in offering distinctive accommodations that provide comfort and style to our guests. Your kind words encourage us to continue striving for excellence in all aspects of our service.We hope to have the opportunity to welcome you back to PUBLIC Hotel for another enjoyable stay in the future.Warm regards,Eden JamesPUBLIC Service Team
Dear Stacy,Thank you sincerely for taking the time to share your exceptional review of PUBLIC Hotel following your recent stay. We are thrilled to hear that you had a delightful experience with us.Your perfect rating is truly appreciated, and we are glad that our facilities and services met your expectations. At PUBLIC Hotel, we strive to create an atmosphere where every guest feels welcomed and valued, and it brings us immense joy to know that you felt this during your time with us.We hope to have the pleasure of welcoming you back to PUBLIC Hotel soon for another outstanding stay.
Geraldine, Merci infiniment d'avoir partagé votre expérience exceptionnelle à l'hôtel PUBLIC ! Nous sommes ravis d'apprendre que vous avez passé un séjour agréable parmi nous.Votre retour positif est extrêmement précieux pour nous, et nous sommes enchantés de savoir que vous avez trouvé notre hôtel excellent. Nous nous efforçons continuellement de fournir un service de qualité et des installations exceptionnelles à nos clients, et votre satisfaction est notre plus grande récompense.Nous sommes impatients de vous accueillir à nouveau à l'hôtel PUBLIC pour une expérience tout aussi mémorable lors de votre prochaine visite.Cordialement,
The entire experience was way beyond my expectations! Loved it! We will definitely come back! Olivia from L.A., CA
Olivia
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Eden วันที่ 22 มี.ค. 2024
Dear Olivia,Thank you so much for sharing your fantastic experience at PUBLIC Hotel! We are thrilled to hear that your stay exceeded your expectations and that you loved every aspect of it.It's wonderful to know that you enjoyed your time with us, and we are delighted to hear that you plan to return. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another memorable stay.If there is anything we can do to make your next visit even more exceptional, please don't hesitate to let us know. We can't wait to have you back at PUBLIC Hotel!Warm regards,Eden JamesPUBLIC Service Team
Dear Hyun,Thank you for taking the time to share your feedback regarding your recent stay at PUBLIC Hotel. We appreciate your honesty and the time you took to provide your review.We are glad to hear that you had an overall positive experience during your time with us. Your feedback is important to us as we continuously strive to improve and enhance our guests' experiences.If there are any specific areas where you feel we can improve, please don't hesitate to reach out to us directly. We value your input and are committed to making every guest's stay as enjoyable as possible.Thank you again for choosing PUBLIC Hotel, and we hope to have the opportunity to welcome you back in the future for an even better experience.Warm regards,Eden JamesPUBLIC Service Team
6/10 พอใช้
Oliver, Los Angeles
เดินทางเพื่อธุรกิจ
18 มี.ค. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The Expedia VIP perks are redundant here because both times I've visited you check in with a computer not a person, so the perks or room upgrades are not acknowledged - and instead you are offered an upgrade by the computer for an additional charge. Hotel is modern, trendy and clean - great offerings. Air conditioning on the 15th floor is so loud that it sounds like construction is happening.
Oliver
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Eden วันที่ 22 มี.ค. 2024
Dear Oliver, Thank you for taking the time to share your feedback following your recent stay at PUBLIC Hotel. We appreciate your insights, as they provide us with valuable opportunities for improvement.We regret to hear about the issues you encountered during your stay, particularly regarding the Expedia VIP perks and the noise from the air conditioning on the 15th floor. Your feedback regarding the check-in process and the room upgrade system has been duly noted, and we will review our procedures to ensure a smoother and more personalized experience for our guests.Furthermore, we apologize for any inconvenience caused by the noise from the air conditioning unit. Our team will investigate this matter promptly to address and resolve the issue to prevent any future disturbances.We are pleased to hear that you found our hotel to be modern, trendy, and clean, and we appreciate your positive comments about our offerings.Please rest assured that we take your feedback seriously, and we are committed to providing our guests with the best possible experience. We hope to have the opportunity to welcome you back to PUBLIC Hotel in the future and provide you with a more enjoyable stay.Warm regards,Eden James PUBLIC Service Team
No water in the amenities closest machine was broken
brian
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Eden วันที่ 16 มี.ค. 2024
Brian,Thank you for taking the time to share your feedback regarding your recent stay at PUBLIC Hotel. We sincerely apologize for the inconvenience you experienced with the amenities and vending machine during your visit.Ensuring that our guests have access to essential amenities and facilities is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. Your feedback regarding the lack of water in the amenities and the broken vending machine has been noted, and we will take immediate action to address these issues to prevent similar occurrences in the future.Please know that your feedback is invaluable to us as it helps us identify areas where we can improve our services and facilities. We truly appreciate your honesty and will use your comments to make the necessary improvements to enhance the overall guest experience at PUBLIC Hotel.We hope that you will consider giving us another opportunity to serve you in the future and provide you with the exceptional stay that you deserve. Should you choose to stay with us again, please do not hesitate to reach out to our team if there is anything we can do to make your stay more comfortable.Thank you again for sharing your feedback with us, and we hope to have the opportunity to welcome you back to PUBLIC Hotel in the future.
This hotel was just incredible. So lovely and clean.
Julie
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Eden วันที่ 16 มี.ค. 2024
Dear Julie,Thank you so much for taking the time to share your experience at PUBLIC Hotel! We are thrilled to hear that you had such a fantastic stay with us.Maintaining a high standard of cleanliness is a top priority for us, so we're delighted that you found our hotel to be lovely and clean. Providing a clean and comfortable environment for our guests is essential to ensuring a memorable and enjoyable stay, and we're pleased that we were able to meet your expectations in this regard.At PUBLIC Hotel, we strive to create exceptional experiences for all of our guests, and it's gratifying to know that our efforts were appreciated during your visit. Your kind words about our hotel mean a lot to us, and I will be sure to share your feedback with our dedicated team.We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back to PUBLIC Hotel in the future for another incredible stay!
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and found the atmosphere to your liking. We hope to welcome you back soon for another fantastic stay! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.
6/10 พอใช้
Rana
เดินทางกับคู่รัก
11 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Stay was great, but hotel rooms were very dusty and we had a hard time breathing. We were coughing and sneezing all night and turning the air on made it worst.
Rana
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Eden วันที่ 16 มี.ค. 2024
Dear Rana, Thank you for taking the time to provide feedback on your recent stay at PUBLIC Hotel. While we are pleased to hear that you enjoyed your overall experience with us, we are deeply sorry to learn of the issues you encountered regarding the cleanliness of your room and its impact on your comfort.Maintaining a clean and comfortable environment for our guests is of the utmost importance to us, and we regret that we fell short of meeting this expectation during your stay. Please accept our sincerest apologies for any discomfort you experienced due to dust in your room. Your feedback is invaluable to us, and we will be sure to address this matter with our housekeeping team to ensure that appropriate measures are taken to prevent such occurrences in the future.Additionally, we are sorry to hear that you experienced difficulty with the air conditioning in your room and that it exacerbated your symptoms. Please rest assured that we will investigate this matter further to identify any issues with the air quality and address them promptly to ensure the comfort of our guests.We truly appreciate your feedback, as it allows us the opportunity to improve our services and enhance the overall guest experience at PUBLIC Hotel. We hope that you will consider giving us another chance to provide you with the exceptional stay that you deserve. Should you choose to stay with us again, please do not hesitate to contact our front desk team, who will be more than happy to assist you with any concerns you may have during your stay.Thank you once again for sharing your feedback with us, and we hope to have the opportunity to welcome you back to PUBLIC Hotel in the future.
Great location, beautiful space however I don't like that you need to text a number to get room service items.
Cassandra
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Angelo B วันที่ 12 มี.ค. 2024
Thank you for sharing your feedback with us. We're glad to hear that you appreciated our location and the beauty of our space. We're sorry to hear that you found the process of requesting service items via text inconvenient. Your feedback is valuable to us.
love the location, style and comfort of this affordable hotel. Top of my list of places to stay in NYC.
David Clay
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Angelo B วันที่ 12 มี.ค. 2024
We're thrilled to hear that you enjoyed your stay with us and that our location, style, and comfort met your expectations! Thank you for your feedback we look forward to hosting you in the future.
Very young and chic. Food was superb. Very comfortable bed; quirky design. Elevator doesn't sense when you try to enter quickly and gives you a whack (!).
However, the staff, concierge, waiters, and everyone on duty were helpful, friendly, and would easily win me over for another stay.
Seth
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Angelo B. วันที่ 12 มี.ค. 2024
Thank you for your detailed feedback! We're delighted to hear that your expectations was met. We apologize for the inconvenience with the elevator and appreciate you bringing it to our attention. We'll certainly look into this to ensure it's addressed promptly.On the bright side, we're thrilled that our staff, including the concierge, waiters, and everyone on duty, made such a positive impression on you. Providing helpful and friendly service is what we strive for, and we're glad to hear that it would easily win you over for another stay. We look forward to welcoming you back soon, and please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.
Check in took very long . We wasn’t expecting to check in in a kiosk to then wait for room keys half later
VERUSKA
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Angelo B วันที่ 12 มี.ค. 2024
Thank you for bringing this to our attention. We are sincerely sorry for the delay at check in. This is not our standard as we strive to make sure the check in process is fluid. Your feedback is invaluable to us and we hope to have the opportunity to host you in the future.
Thank you for your feedback! We're glad you found our hotel to be a great place to stay when visiting the city. We appreciate your kind words and hope to welcome you back soon!
Thank you so much for taking the time to leave such a glowing review of your experience at PUBLIC Hotel! We are thrilled to hear that you had a fantastic stay with us and that we were able to exceed your expectations.At PUBLIC Hotel, our mission is to provide exceptional hospitality and create unforgettable experiences for our guests, so it's incredibly rewarding to hear that we succeeded in doing so during your visit.We're delighted that you found our facilities to be top-notch and that you enjoyed our amenities, including the rooftop pool and the stunning city views. It's wonderful to know that our modern design and comfortable accommodations contributed to making your stay memorable.Your kind words about our staff mean a lot to us. Providing excellent service is at the heart of what we do, and I will be sure to pass along your compliments to our team. We take pride in ensuring that every guest feels welcomed and valued throughout their stay, and it's fantastic to hear that our staff made a positive impression on you.Thank you again for choosing PUBLIC Hotel for your accommodations, and for sharing your experience with us and other travelers. We hope to have the pleasure of welcoming you back for another exceptional stay in the near future!
Thank you! I'm glad to hear that you're enjoying your stay. If there's anything specific you'd like to see or any questions you have, feel free to let me know. I'm here to help!
10/10 ดีเลิศ
Eric
2 มี.ค. 2024
Eric
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Eden วันที่ 22 มี.ค. 2024
Dear Eric, Thank you sincerely for taking the time to share your exceptional review of PUBLIC Hotel following your recent stay. We are thrilled to hear that you had a delightful experience with us.Your perfect rating is truly appreciated, and we are glad that our facilities and services met your expectations. At PUBLIC Hotel, we strive to create an atmosphere where every guest feels welcomed and valued, and it brings us immense joy to know that you felt this during your time with us.We hope to have the pleasure of welcoming you back to PUBLIC Hotel soon for another outstanding stay.
6/10 พอใช้
Maria
เดินทางกับคู่รัก
1 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
It's not a 4 star hotel; but overall we did not liked the general vibe of the hotel (this is very personal) rooms super small (but they did a great job designing to fit a lot.
Maria
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Pierre N วันที่ 2 มี.ค. 2024
Thank you for choosing Public Hotel for your stay. We appreciate not every style may fit someone personal preference. We do offer 11 different room types, including our more spacious King with a sofa bed as well as Loft rooms. We will take note of this preference in your personal profile to accommodate a more suitable room style for you next time you stay with us.
8/10 ดี
Ashley
1 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Ashley
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Pierre N วันที่ 2 มี.ค. 2024
Thank you for your feedback! We always strive for perfection, so if there's anything specific you think we could improve upon to turn that 4 into a 5, we'd love to hear it. Your input helps us get better every day!
Thank you so much for your kind words! We're thrilled to hear that you're pleased with the design. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help!
We're absolutely thrilled to receive your stellar 5-star rating! It's fantastic to know that we've met or even exceeded your expectations. Your support encourages us to maintain this level of excellence. Should you ever need assistance or have any further feedback, feel free to reach out. We're here to ensure your satisfaction every step of the way!
Thank you so much for the glowing 5-star rating! Your feedback means the world to us and motivates us to keep delivering exceptional service/products. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We're here to make sure you're always delighted!
A very nice property. It looks basically as its marketed which, if that appeals to you, you're in luck!
Tim
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Samil วันที่ 27 ก.พ. 2024
Thank you for taking the time to share your thoughts on our property! We're delighted to hear that you find it aligns with our marketing and meets your expectations. Creating a positive and appealing atmosphere is one of our top priorities, and we're pleased to know that it resonates with you. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We appreciate your feedback and look forward to welcoming you again in the future!
Finding accommodations that offer value for money is always appreciated. Can you provide more details that way I can better understand and perhaps offer additional insights or comments.
10/10 ดีเลิศ
Cara
26 ก.พ. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
It was perfect for our short stay. Clean rooms. It was a little younger crowd. Hip part of NYC!
Cara
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Angelo B วันที่ 28 ก.พ. 2024
It sounds like you found the ideal spot for your short stay! Clean rooms and a youthful atmosphere can really enhance the experience, especially in a hip part of NYC. Thanks for sharing your experience!
Dear ElizabethThank you for taking the time to share your feedback regarding your recent stay at PUBLIC Hotel. We appreciate your honesty and the time you took to provide your review.We are glad to hear that you had an overall positive experience during your time with us. Your feedback is important to us as we continuously strive to improve and enhance our guests' experiences.If there are any specific areas where you feel we can improve, please don't hesitate to reach out to us directly. We value your input and are committed to making every guest's stay as enjoyable as possible.Thank you again for choosing PUBLIC Hotel, and we hope to have the opportunity to welcome you back in the future for an even better experience.Warm regards,Eden JamesPUBLIC Service Team
4/10 แย่
Chinmay
25 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Rooms very small
Chinmay
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Pierre N วันที่ 27 ก.พ. 2024
Dear Chinmay,Thank you for sharing your feedback with us. Our rooms are meticulously crafted to embody versatility, much like the functionality of a Swiss army knife, featuring distinct areas for sleeping, bathing, dining, working, and unwinding. With a selection of 11 different room types, including spacious Kings and unique Lofts, we endeavor to cater to diverse preferences. Rest assured, we'll take note of your preferences in your profile to ensure a more personalized experience during your next visit.
Thank you for your feedback! We understand your concerns about noise on lower floors, especially on weekends. If you give us the opportunity to host you again in the future, we'd be more than happy to extend a room on a higher floor to ensure a quieter and more enjoyable stay. We appreciate your loyalty and look forward to welcoming you back for an even better experience next time!