African cuisine

Reviews of Sweet Lake Resort

2.5 out of 5
Sweet Lake Resort
Moi South Lake Road, Naivasha

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

4.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was disappointed with room service Showered with cold water Errors with my online booking etc
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
While all staff were very welcoming and kind, several requests went unattended. The wait time for a service request was long and a lost item of mine took 2 days to return to me from the managers office. The coffee was instant and that is disappointing given Kenyan coffee is so delicious. We were given no instructions on how to get hot water to our shower either and only discovered this after a couple of cold showers.
Stayed 6 nights in Aug 2019

6/10 Okay

Marcel, Hamburg

Disliked: Staff & service, property conditions & facilities, room comfort
Okay for the price, but not more. Will not use it again.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2017

4/10 Poor

russty, kenya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cold shower poor location
First shower was cold. Hot water took 5 to 10 minutes to come through then only Luke warm. No access to lake.

10/10 Excellent

Mikkel

Stayed 1 night in May 2023