Dear Victoria,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MOSS POINT. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the tub, stains on the pillowcases and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so it's disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Shelly,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN MOSS POINT. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hi Valued Guest,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn Moss Point. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Michael, Thank you for your feedback following your experience with us at the RED ROOF INN MOSS POINT. In response to any hindrances highlighted we sincerely apologize for the less-than-ideal experience. In the future, please consider adding detailed comments to your review to let us know what we’re doing well and where we can improve. Feedback from our guest is always welcome as we strive to improve here at Red Roof. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

Dear Wendell, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MOSS POINT. It is great to read that everything was positive about your experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Angela, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MOSS POINT and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Martina, Thank you for taking the time to tell us about your experience at the Red Roof Inn Moss Point. The less than ideal concern you mentioned regarding the lack of cleanliness, the absence of curtains is truly regrettable, prompting your 1/5 score. We value your business and would like to assure you that this is not reflective of our usual standards. Comments like your aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments. Our Red Roof team aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit.We hope that you will give us another chance to restore your faith in our hotel and hospitality. Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Wilson,Thank you for taking the time to write a review of your stay at the Red Roof Inn Moss Point. I am glad you found our staff to be nice, despite the lack of cleanliness in the rooms. Please accept our sincerest apologies for the impact this had on your stay. To prevent future negative ratings, your comments will be taken into consideration to make changes to improve our customer experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all our guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Daniel,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Moss Point and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Djon,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Moss Point and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Louines, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Moss Point. I sincerely apologize that your stay didn’t meet your expectations, resulting a 2/5 rating. You indicated that the towels were uncleaned and so was your room. Please accept our sincerest apologies for any inconvenience caused.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Sergio,We at the Red Roof Inn Moss Point are saddened by your scoring of 4/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Kerry-LeeRediResponse Specialist

Hello Cherice, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MOSS POINT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Thank you for your recent review of your stay, Clarence. I was disheartened to read that even though your 3 nights stay started off ok it fell short. You indicated you were unsatisfied with the breakfast, the lack of cleaning services and the smell you encountered. Please accept our apologies for the impact these had on your experience. In the future, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. It is important to know that we value your feedback and your comments will be taken into consideration in an effort to address the concerns mentioned as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Moss Point. It seems we have lost you as our guest and that is sad; however, we wish you all the best in your future travels.Sincerely,Devorine RediResponse Specialist

Hi Alexus,I appreciate you sharing your feedback following your visit at the Red Roof Inn Moss Point. I was saddened to read that your experience fell short of your expectations due to the insects you reported, the dirty sheets, filthy halls and the unpleasant odor. I am so sorry for this. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Initially you indicated you are awaiting a refund. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be and address your refund concern. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Devorine RediResponse Specialist

Dear Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MOSS POINT and I are sorry you had a less than satisfactory experience which prompted your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Leandreal,We at the Red Roof Inn Moss Point are thrilled to have earned your perfect scoring of 5/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Kerry-LeeRediResponse Specialist

Hi Dawn!Thank you for sharing your experience with us. The situation you described regarding the 90.88 charge, the noise encounter and the pool is truly regrettable. We are very sorry for your experience. Ultimately we aim for all our guests to have a comfortable and positive experience with us, so I am totally disappointed this was not achieved. I will certainly bring your concerns to the property’s attention in an effort to address your concern and to provide necessary coaching opportunities moving forward.We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Red Roof Inn Moss Point. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

The staff and I read your comments about your stay with us, April. We strive to provide guests with all the comforts of home, so we are disappointed to hear that the dryers didn’t work, the place had a smell, the pool was disgusting amongst other concerns. Please accept our most sincere apologies. In response to your feedback, I am notifying the team of the concerns you highlighted in an effort to address the issues that made your stay less than ideal. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Moss Point. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

Thank you for taking a moment to rate your stay, Matthew. The staff at the Red Roof Inn Moss Point and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Dear Philip!Thank you for taking the time to tell us about your stay at the Red Roof Inn Moss Point. It's great to hear the room was clean. I am disappointed that your experience did not meet your expectations as you indicated your dissatisfaction with the coffee in the lobby and the breakfast. Please accept our sincerest apologies for the impact this had on your stay. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Devorine RediResponse Specialist

Hi Jarrod!Thank you for sharing your feedback. I was disheartened to hear that our property was not very clean. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you. Please accept our sincerest apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. In an effort to have your concerns addressed, we will be taking your comments in to consideration and address the matters with the appropriate department. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Red Roof Inn Moss Point. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

Thank you for taking a moment to complete our survey, Albert. The staff at the Red Roof Inn Moss Point and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Dear Valued Guest!Thank you for taking the time to write a review of your visit to Red Roof Inn Moss Point. The situation you described regarding your reservation being canceled, the sheets, the floor and the no soap is truly regrettable. We are very sorry for your experience. We strive to provide guests with all the comforts of home, so I am disappointed you had a less than satisfactory experience. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,Devorine RediResponse Specialist

Thank you for taking a moment to rate your experience with us at the Red Roof Inn Moss Point, Chris. The staff and I truly appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hi Lavonda,I appreciate your comments regarding your recent stay at the Red Roof Inn Moss Point. It's great to hear that you were pleased with our friendly staff, our clean rooms and our amenities. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

I appreciate your comments regarding your recent stay at the Red Roof Inn Moss Point, Ann. I was disheartened to hear the floor was sticky, the room was not cleaned very well and there was no bath mat. Please allow me to express my sincerest apologies. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

Thank you for rating your recent stay at Red Roof Inn Moss Point, Ashton. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Thank you for your recent review of your stay at Red Roof Inn Moss Point, Anton. Your comments in regards to our staff are much appreciated; yet, I was disheartened to read the phone didn't work and there was uneaten food in fridge. Please accept our apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Devorine RediResponse Specialist

Hello Kwangsun, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MOSS POINT and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management

Hello Scott,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MOSS POINT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Kristeen,Thank you for taking the time to tell us about your stay at the Red Roof Inn Moss Point. It is rewarding to read that you enjoyed your stay and that you were able to take advantage of our pet friendly policy. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,AbigailRediResponse Specialist

Hello Destiny,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MOSS POINT. I am happy to hear that you found everything to be amazing, our staff to be accommodating, and you would definitely be returning prompting your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once more, thank you for your kind words. We hope to continue to provide great experiences for you.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Alyauna,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MOSS POINT. I am happy to hear that you found stay to be wonderful prompting your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once more, thank you for your review. We hope to continue to provide great experiences for you.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Thomas,We appreciate your comments regarding your recent stay at the Red Roof Inn Moss Point. We always enjoy hearing about the positive experiences our guests have at our hotels. We aim to deliver a positive experience for all our guests and we re happy you were satisfied with your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Dear Jacquie,I appreciate your feedback following your recent experience at the Red Roof Inn Moss Point. We aim to deliver a positive experience for all our guests and we're happy you had a nice stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.With thanks,LintonRediresponse Specialist

Dear Eugene,Thank you for sharing your thoughts following your recent experience at the Red Roof Inn Moss Point. You indicated that the bed situation mentioned was less than ideal. Please allow me to apologies for the inconveniences caused. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRediresponse Specialist

Hello Patrice, Thank you for taking a moment to complete our survey. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Toni-Ann RediResponse Specialist

Thanks for telling us about your stay, Natasia. I was saddened to read that your stay at Red Roof Inn Moss Point fell short of your expectations due to the situation you described regarding the lack of toilet paper and trash cans, the detached socket from the wall, the insects you reported amongst the other concerns. I truly apologize for the impact it had on your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Devorine RediResponse Specialist

Hello Monique. Though we are disappointed to see the issue you described regarding a leak in the ceiling, the room being unclean and the TV being broken, we thank you for your review. At Red Roof we work to provide the comforts of home and as such, I have forwarded your comments to management to check on our concerns.We do hope you'll return, for us to provide a better experience.Sincerely,Toni-AnnRediResponse Specialist

Thank you for taking a moment to complete our survey, Ronnie. Myself and the staff at the Red Roof Inn Moss Point appreciate this perfect score following your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann RediResponse Specialist

Thank you for taking a moment to complete our survey, Olivia. Myself and the staff at the Red Roof Inn Moss Point appreciate this 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann RediResponse Specialist

Thank you for taking a moment to complete our survey, Valeria. Myself and the staff appreciate this perfect score following your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann RediResponse Specialist

Hello Robert,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn Moss Point. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

Hello Anthony,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn Moss Point. I'm disappointed to see that your stay did not meet your expectations that prompted a 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist