4/10 แย่
Sidnee
เดินทางกับคู่รัก
11 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด
I was so excited to stay at EAST Miami — the photos looked stunning and I was really looking forward to a luxury experience. I paid about $1,600 for 4 nights, expecting everything to be up to par for a high-end hotel.
Unfortunately, when I arrived, the first room had several issues visible stains on the couch and floor, along with thick stains of odd substances. I brought it up with the front desk and they did move me to another room, which I appreciate, but even the new room still wasn’t up to the standard I expected for what I paid.
I didn’t want to keep complaining during my vacation, so I just made the best of it. The location and views were beautiful, but for the price, the room quality should have matched. I really hope management takes better care of the details. Guests shouldn’t have to settle when they’re paying for a luxury stay.
Sidnee
เข้าพัก 4 คืน, กรกฎาคม 2025
