Everything was good except that heater was not working properly for 3 nights. We stayed here for 5 nights. Without that it would have been perfect.
Nuttida
เข้าพัก 5 คืน, เมษายน 2023
การตอบกลับจาก JU วันที่ 15 เม.ย. 2023
Dear Nuttida,Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are glad that you enjoyed our beautiful hotel. We are very proud of our building and our team who always aim to provide great service and ensure everyone has a comfortable stay. We have taken your feedback onboard and we will continue to work on making improvements.We do apologize for the heater issues we had at the hotel. Unfortunately, it was out of our hands. Once again we thank you for your feedback and we hope to see you back in the near future.Kind Regards, Team Savoy
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, The Savoy Team
very comfortable bed. nice breakfast, helpful staff. shower needs a door/floor very wet unavoidable.
maurizio
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Richard H วันที่ 13 เม.ย. 2024
Thank you for your review. We appreciate that you have taken the time to tell us your thoughts about your stay with us. I am so glad to hear that our staff are accommodating. We will share your compliments with our team. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are sorry that your stay was not up to the expectations that set ourselves. We are trying to deliver the best stay possible for all our guests and unfortunately, we seem to have missed the opportunity this time. We have taken your feedback on board and we will continue to work on making improvements. Once again we thank you for your feedback and we hope to see you back in the near future. Kind regards,Team Savoy
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
Really beautiful, clean hotel. Rooms are a combo of mid-centrury modern and minimalistic. Seem to be renovated. I thought it was really lovely and it was right across (5 mins walk) from the station and the airport express bus.
Atiqa
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Richard H วันที่ 23 มี.ค. 2024
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, The Savoy Team
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
Such a relaxing and enjoyable stay. Great ambiance decor and service.
Pamela Robin
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Richard H วันที่ 17 มี.ค. 2024
Thank you for your review. We appreciate that you have taken the time to tell us your thoughts about your stay with us. I am so glad to hear that our staff are accommodating. We will share your compliments with our team. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
아침식사가 기대이상으로 좋았고 기차역 바로앞이라 교통편이 좋았습니다 다만 물이 잘 안내려가 불편했습니다
soo nam
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Richard H วันที่ 15 มี.ค. 2024
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask.
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.
Excellent in all respects from great location, nice staff, spacious split-level room - all in perfect condition. Would choose
again.
John
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Richard H วันที่ 15 มี.ค. 2024
Thank you for your review. We are delighted you enjoyed your stay with us, particularly mentioning our exceptional location and staff. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.
Hi Megumi,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.
Dear Grace Yue,Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask.
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
4/10 แย่
Amy
เดินทางกับคู่รัก
16 ก.พ. 2024
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The property's history was very cool and beautiful. The bed was comfy.
However, the service was mediocre at best. Our room was not stocked well or replaced when cleaned. We had to keep asking for things. The shower is the smallest I've ever seen with a half wall no door - water went everywhere. We stayed in other hotel chains along the way in our 2 week Aussie adventure and all out did this hotel including Holiday Inn Exp Adelaide. The breakfast is the same every single day and blah with the staff a bit stuffy to you. Most hotels we visited were cheery but not this one.
Amy
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Richard H วันที่ 17 ก.พ. 2024
Dear Amy,Thank you for taking the time to provide feedback regarding your recent stay at our property. We are delighted to hear that you found the property's history and aesthetics appealing, and that you enjoyed the comfort of the bed.We sincerely apologize for any inconvenience you experienced with our service and the stocking of your room. Your comments have been shared with our housekeeping and management teams to address these issues promptly.Regarding the shower, we appreciate your feedback and will assess the possibility of improvements to enhance guest comfort.Your comments regarding breakfast and staff demeanor are noted, and we will take steps to ensure a more varied breakfast selection and a friendlier atmosphere.We value your feedback and hope to have the opportunity to better serve you in the future.Warm regards,Richard Hendrata - Duty Manager
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, The Savoy Team
Wonderful small hotel in Melbourne CBD. Rooms are large and well appointed. Beds were comfortable. The staff was attentive and very helpful. Across the street from Southern Cross Station and one block to Sky Bus station for transportation to/from Melbourne airport. With free use of public transportation within the CBD, landmarks, attractions, and restaurants are easily accessible when not within walking distance. Great stay.
Brent
การตอบกลับจาก Richard H วันที่ 17 ก.พ. 2024
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, The Savoy Team
10/10 ดีเลิศ
Edwin
26 ม.ค. 2024
Edwin
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Richard H วันที่ 22 มี.ค. 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
The hotel is beautiful and the staff all friendly and accommodating. The area around is quite busy but in a perfect location. A few things to note, the quality of the room clean wasn’t the best and I don’t believe we got the best deal on parking and could have got this cheaper paying directly, lesson learnt on my part. Overall I think this is a lovely hotel and would stay again!
Roshani
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก Richard H วันที่ 27 ม.ค. 2024
Dear Roshani,Thank you for taking the time to share your feedback. We're thrilled to hear that you found our hotel beautiful and our staff friendly and accommodating. We appreciate your note on the room cleanliness, and rest assured, we'll address this to enhance our services. Regarding parking, we regret any inconvenience and will review our rates to ensure competitive pricing. We're delighted you enjoyed your stay overall and look forward to welcoming you back.Best regards,Richard Hendrata - Duty Manager
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
8/10 ดี
Stephanie
23 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Stephanie
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Team Savoy วันที่ 25 ม.ค. 2024
Dear Stephanie,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,
Wish there was automatic doors at entrance .
Easier to get through with bags.
Also rooms with walk in shower.
But at least has grab bar.
Beautiful and spacious, definitely be back
Melinda
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Team Savoy วันที่ 23 ม.ค. 2024
Dear Melinda,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.Kind Regards,
Staff are very friendly and accommodating.
Beautiful foyer and bar, with excellent service.
Mark
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Richard H วันที่ 19 ม.ค. 2024
Thank you for your review. We are delighted you enjoyed your stay with us, particularly mentioning our exceptional location and staff. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future. Kind Regards, Team Savoy
8/10 ดี
Renita
15 ม.ค. 2024
Renita
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Richard H วันที่ 19 ม.ค. 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
The TV was limited
It would be preferable to have in house movies included and a swimming pool on site
Deidre
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Richard H วันที่ 11 ม.ค. 2024
Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are glad that you enjoyed our beautiful hotel. We are very proud of our building and our team who always aim to provide great service and ensure everyone has a comfortable stay. We have taken your feedback onboard and we will continue to work on making improvements. Once again we thank you for your feedback and we hope to see you back in the near future. Kind Regards,Team Savoy
As always, we found the Air-con very user UN-friendly & not having a room compendium or a room service menu very difficult for people of our age.
WE ALSO CANT UNDERSTAND why the $50 dep is not subtracted from our account and takes over 1 week to be refunded. We have stayed there many times but not any more. Simply because of the above reasons
Anthony
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Richard H วันที่ 11 ม.ค. 2024
Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are sorry that your stay was not up to the expectations that set ourselves. We are trying to deliver the best stay possible for all our guests and unfortunately, we seem to have missed the opportunity this time. We have taken your feedback on board and we will continue to work on making improvements. Once again we thank you for your feedback and we hope to see you back in the near future. Kind regards,Team Savoy
Top Lage. Vieles per Fuß zu erreichen. Leise, obwohl es ggü. vom Bahnhof liegt. Espressomaschine, Wasserkocher, Teebeutel der gehobenen Klasse, Kühlschrank. Toller Conditioner. Sehr gutes Hotel für einen Citytrip.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Richard H วันที่ 11 ม.ค. 2024
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung über Ihren letzten Aufenthalt hier im Savoy Hotel einzureichen. Wir haben großes Glück, zu hören, dass Sie unsere erstklassige Lage voll ausnutzen konnten. Wir freuen uns darauf, dass Sie in naher Zukunft wieder bei uns bleiben. Wenn wir in zukünftigen Aufenthalten noch etwas helfen können, zögern Sie bitte nicht zu fragen.Mit freundlichen Grüße,Das Savoy -Team
Lovely place to stay, the food was fantastic and the staff were excellent and I must give special mention of staff of the Alexander Bar in particular Gerard what wonderful service he did provide.
Michael
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Team Savoy วันที่ 3 ม.ค. 2024
Hi Michael,Thank you for your review. We appreciate that you have taken the time to tell us your thoughts about your stay with us. I am so glad to hear that our staff are accommodating. We will share your compliments with our team. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.
8/10 ดี
Mark
เดินทางกับคู่รัก
2 ม.ค. 2024
Mark
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Team Savoy วันที่ 3 ม.ค. 2024
Hi Mark,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.
really nice property, very clean, only gripe no pool… but great stay
mark
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Team Savoy วันที่ 3 ม.ค. 2024
Hi Mark,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.
2/10 แย่มาก
Matthew
1 ม.ค. 2024
Matthew
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Team Savoy วันที่ 3 ม.ค. 2024
Hi Matthew,Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are sorry that your stay was not up to the expectations that set ourselves. We are trying to deliver the best stay possible for all our guests and unfortunately, we seem to have missed the opportunity this time. If you could provide us with a further details, we will ensure that we will take your feedback on board and we will continue to work on making improvements.
8/10 ดี
Kassandra
30 ธ.ค. 2023
Kassandra
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Richard H วันที่ 1 ม.ค. 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
10/10 ดีเลิศ
Catherine
28 ธ.ค. 2023
Catherine
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Richard H วันที่ 19 ม.ค. 2024
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
Great vibe, great location, bathroom (sink) a wee bit small and in an awkward spot, but didnt detract from a Xmas stay that was very relaxing
ผู้เข้าพักจริง
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Team Savoy วันที่ 27 ธ.ค. 2023
Dear Guest,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.
I usually stay at the Movenpick next door but thought I would try the Savoy. Unfortunately for a similar price the Savoy offers a lot less. The room was small and tired. There were marks on the sheets and rubbish under the beds that had not been removed from the last guests. The shower head sprayed water everywhere flooding the bathroom. There was no card access to enter the lifts/access guest floors so it felt a little less secure than other hotels. They were few amenities in the room - no robes, slippers, complimentary water etc. When I asked about water I was told to purchase canned water from the mini bar and rudely told tap water is safe to drink in Australia. Which I was aware however chilled filtered water is generally available complimentary in hotels rather than having to drink out of the bathroom tap.
larissa
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Team Savoy วันที่ 26 ธ.ค. 2023
Hi Larissa,Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are sorry that your stay was not up to the expectations that set ourselves. We are trying to deliver the best stay possible for all our guests and unfortunately, we seem to have missed the opportunity this time. We have taken your feedback on board and we will continue to work on making improvements. Once again we thank you for your feedback and we hope to see you back in the near future.
Hi Fumika,Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.
Clean property with some lovely architectural features. Staff were welcoming and helpful. The breakfast buffet was plentiful with a lot to choose from. Lots of restaurants and shopping in the near vicinity.
Margret
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Team Savoy วันที่ 18 ธ.ค. 2023
Hi Margret,Thank you for your review. We are delighted you enjoyed your stay with us, particularly mentioning our exceptional location and staff. At Savoy, guest satisfaction is our priority. We would ensure that we deliver the best quality service to all our guests. We look forward to welcoming you back in the near future.
10/10 ดีเลิศ
Margaret
11 ธ.ค. 2023
Margaret
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Richard H วันที่ 15 ธ.ค. 2023
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
10/10 ดีเลิศ
David
11 ธ.ค. 2023
David
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Richard H วันที่ 15 ธ.ค. 2023
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
A wonderful hotel , clean, excellent rooms and staff were excellent, highly recommended
Wolfgang
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Richard H วันที่ 15 ธ.ค. 2023
Thank you for taking the time to provide us with your valuable feedback. We’re glad that you enjoyed an overall experience with us. We look forward to welcoming you back in the near future.Kind Regards,Team Savoy
10/10 ดีเลิศ
Neville
8 ธ.ค. 2023
ชื่นชอบ: ความสะอาด
Very easy to get around
Neville
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Richard H วันที่ 15 ธ.ค. 2023
Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, The Savoy Team
Thank you for taking the time to review your recent stay with us at the Savoy Hotel Melbourne. We are sorry that your stay was not up to the expectations that set ourselves. We are trying to deliver the best stay possible for all our guests and unfortunately, we seem to have missed the opportunity this time. We have taken your feedback on board and we will continue to work on making improvements. Once again we thank you for your feedback and we hope to see you back in the near future. Kind regards,Team Savoy
My go to hotel. Across the road from Southern Cross Station, handy if you are getting the Skybus from MEL Airport. Quiet and clean rooms. Good buffet breakfast.
Natasha
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Maii S - Duty Manager วันที่ 28 พ.ย. 2023
Hi Natasha,Thank you for taking the time to submit your review about your recent stay here at The Savoy Hotel. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask.