The room was very nice, but I wish we had had a microwave oven. I also didn't see a hot tub, which would have been nice. The staff were great and gave us a good suggestion of where we could go for a few hours. We ended up at the aquarium and really enjoyed that.
It is comparable to other Courtyards I stayed at in the mainland. I would have appreciated it more if the staff monitored the guests' children's conduct at the pool.
Staff are friendly and responsive to concerns.
Generally neat and clean. Convenient to have ATM in lobby. Liked football Thursday. Food in Bistro was lovely.
Would love an addition of an actual restaurant, but wouldn't stsy away from this hotel for not having that as I loved the offerings I tasted at the Bistro...bith breakfast and dinners.
Biggest issue is the restaurant in the hotel is not a restaurant but rather a snack and very limited breakfast lunch and nothing for dinner. Luck there were other places to easy using food trailers. Everything else was fine to great.
Our stay was great. The hotel is convenient to 2 different food truck lots (both with a good variety of food) and right across the street from Costco. We enjoyed staying on this part of this island because it was close to the beach we were learning to wing foil. Would definitely stay here again. The staff are all extremely helpful.
The staff was awesome! Every person I spoke with was friendly and helpful! The room was perfect for our family. It’s so convenient to the airport and loved the shuttle. The food truck park was most convenient as well.
Breakfast service was incredibly slow due to understaffing.
john
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Courtyard Maui วันที่ 28 ส.ค. 2023
We appreciate your time to write a comment and do apologize for the food service delay. I have shared your feedback with the leadership team so we may review our service standards. Mahalo!
Wonderful experience. Guest relations were amazing throughout stay. Beds and pillows were comfortable for this picky person. Walk in shower was clean and had hand bar and foot rest in perfect places which I didn’t t even realize I needed until I utilized them. Water pressure was great. I loved the convenience of having a restaurant downstairs as well as washer/ dryers and a gym. The A/C in the room cooled extremely well and room was spacious. The pool out couch wasn’t comfortable but the extra seating options were appreciated. All of the food trucks next door also made dining options very convenient. Located across the road from Costco and very close to airport but never heard planes take off or any traffic issuers. Property is clean and inviting.
Molly
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Courtyard Maui วันที่ 2 ส.ค. 2023
Mahalo! We appreciate you choosing to stay with us and we hope you choose to stay with us again when your travels bring you back to the area.Aloha!
8/10 ดี
Andrea
14 ก.ค. 2023
Andrea
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Courtyard Maui วันที่ 3 ส.ค. 2023
Aloha,Mahalo for taking the time to share your feedback. We appreciate you choosing to stay with us. Our hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Mahalo!
I liked that it had an airport shuttle. I felt the room was clean and spacious. The pool was small. I felt the price was very expensive for an airport hotel.
pamela
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Courtyard Maui วันที่ 2 ส.ค. 2023
Mahalo for taking the time to share your feedback. We appreciate you choosing to stay with us.Aloha!
Family vacation to Maui. This was ideal for one-night stay before going to the condo on the island.
Jen was so helpful and friendly for check-in. He switched us to 2 queen bed rooms that accommodated our family so much better.
Nothing negative here and I loved waking up to the roosters crowing 🐓
Terri
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก JS วันที่ 25 มิ.ย. 2023
Thank you so much for your feedback. Jen is so wonderful, I am so happy she was able to help accommodate your family into something more comfortable at check-in. We hope to see you again the next time you are in town. Aloha!