We had a fantastic stay here and would say it's the best accommodation we had in the Philippines. Extremely clean, modern, nicely decorated and an outstanding location. And that's not to mention the great staff, who gladly helped us with our many requests! Unbelievable value for money. We'll be staying here again next time.
I was told the property would not cancel unless the guest provided a medical document confirming waiver was warranted. No such document was provided, yet the guest was refused by the hotel, who said the reservation was canceled anyway. To date I have not received any notice of refund pending.